Hearth Record

Ms. Carolyn’s Child Care Center

A child care center in Fayetteville, North Carolina 28306

2590 Cumberland Creek Drive, Fayetteville, North Carolina 28306. (910) 425-6266.

  • administrative action in the last three years
North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 53 violations in 13 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

37 DCDEE visits in the last three years, the latest on Sep 14, 2026.

53 violations cited in the last three years, 53 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

53 violations in 13 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

53 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 3, 2026: unannounced1 violation
  • Children were not adequately supervised at all times.

    “It was confirmed during interviews that a child, six (6) years old, was left alone and unsupervised in a classroom on August 19, 2026, for one hour. The child was asleep on the carpeted floor in Space #10 when two staff members assigned to this space exited the classroom with the other children, turned off the lights, locked the door, and transitioned the children to Space #3 located in the second building. This was corrected, during my visit, all children were adequately supervised.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Mar 6, 2026: unannounced2 violations
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In Space #1, there was one aerosol can of Lysol stored in an unlocked cabinet. This was corrected when the staff remember removed the aerosol can out of the classroom, and placed in a locked storage.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter-in-place drill was recorded for October 09, 2025. This was corrected when the administrator updated the record, to show that a lock down drill was completed on January 6, 2026.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Corrected during the inspection.

Oct 29, 2025: unannounced1 violation
  • Children were not adequately supervised at all times.

    “During interviews, it was confirmed that one two-year-old child left out of the playground area, and then walked through a classroom into the hallway. The staff member responsible for the child did not notify anyone, and the staff member did not attempt to get to the child. The child was unsupervised, until the administrator walked to the classroom and the child was trying to come out.”

    Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 10, 2025. Correction verified: at a follow-up visit by DCDEE.

Oct 8, 2025: unannounced3 violations
  • All equipment and furnishings were not in good repair.

    “In Space #5, there was a child-sized cabinet that was not in good repair. There was a broken piece in the corner. This was corrected when the administrator replaced the cabinet with a different one in good repair.”

    Rule All equipment and furnishings were not in good repair.. Corrected during the inspection.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “There was one electrical outlet that did not contain a safety plug. This was corrected when the teacher covered the electrical outlet with a safety plug.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The shelter-in-place or lockdown drills was not completed for the month of September 2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 9, 2025. Correction verified: by a letter from the provider.

Aug 8, 2025: unannounced2 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 1, 2025. Correction verified: by a letter from the provider.

  • Children were not adequately supervised at all times.

    “It was confirmed through interviews, there was one caregiver that was sleeping during caregiving responsibilities. There was a group of six (6) one year old children present with one caregiver. This was corrected when the administrator terminated the employment of the caregiver. In addition, the administrator reviewed the supervision policy with each staff member on August 8, 2025, prior to resuming caregiving responsibilities.”

    Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Jun 27, 2025: unannounced3 violations
  • An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

    “During interviews conducted during a complaint investigation, it was confirmed that teachers did not follow the infant feeding plan posted for a child in care. A 10-month-old infant was given whole milk instead of formula. During today’s visit, infant feeding plans were followed. Containers of formula were labeled with the names of enrolled infants. Prepared and labeled bottles were observed in the refrigerator in the food prep area shared by Spaces #1 and #2.”

    Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “In Space #7, an unidentified inhaler was stored in a bag on a hook on the wall. There were no medical action plans or medication authorizations on file for the children enrolled in the space. When this was brought to the administrator’s attention, she removed the medication from the classroom.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Corrected during the inspection.

  • Staff did not provide assistance to each child to ensure good hygiene.

    “During interviews conducted during a complaint investigation, it was confirmed that a staff member did not assist a child with wiping after using the bathroom, resulting in the child going home wearing soiled underwear. During today’s visit, I observed teachers assisting children in the bathroom, including assistance with wiping.”

    Rule Staff did not provide assistance to each child to ensure good hygiene.. Corrected during the inspection.

Jun 16, 2025: unannounced5 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member (S.A.) did not have documentation on file to verify completing CPR training within 90 days of employment.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 30, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (S.A.) did not have documentation on file to verify completing First Aid training within 90 days of employment.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 30, 2025. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One staff member (M.O.) did not have a valid medical report on file. The medical report was missing the date the health assessment was completed.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 30, 2025. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “One staff member (S.A.) did not have documentation on file to verify completing all required health and safety training topics within one year of employment.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 30, 2025. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “Three staff members did not have signed acknowledgements on file, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with them prior to providing care to children.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 30, 2025. Correction verified: by a letter from the provider.

May 27, 2025: unannounced1 violation
  • The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

    “During the complaint investigation interview process, it was confirmed that the outdoor premises was not checked prior to use by children. An infant put pieces of wood mulch and a used popsicle wrapper in his mouth. During today’s visit, the outdoor learning environment was monitored and observed with no trash or debris.”

    Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Corrected during the inspection.

Apr 2, 2025: unannounced4 violations
  • A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.

    “Space #3 was occupied by 22 children. The space capacity is 18 children. This was corrected when school aged children left the facility to go to school, and when other children were moved to Spaces #1 and #8.”

    Rule A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child.. Corrected during the inspection.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report, that was completed for an incident that occurred on March 17, 2025, was not signed by the parent due to it not being completed prior to the time of pick up.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: by a letter from the provider.

  • Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

    “Upon my arrival at 6:45AM, twenty-two children were all grouped together in Space #3. The children’s ages ranged from 0 - 10 years old. At 6:55AM, eight school aged children left the facility and boarded a mini bus to be taken to school. Between 7:00AM - 7:05AM, as teachers arrived to start their shift, children were moved from Space #3 to Spaces #1 and #8.”

    Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Corrected during the inspection.

  • The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day.

    “All children were cared for together in one group between 5:00AM and 7:05AM. This exceeds the first operating hour of the day. Additionally, the staff/child ratio for the youngest child was not maintained.”

    Rule The staff/child ratio for the youngest child was not maintained when children of all ages were cared for together in groups for the first and last operating hour of the day.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: by a letter from the provider.

Mar 24, 2025: unannounced2 violations
  • Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

    “One staff member (D.H.) did not have documentation on file of completing 6 hours of orientation within the first two weeks of employment (DOE: 2/14/2025).”

    Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 10, 2025. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One staff member (D.H.) did not have a signed acknowledgment on file, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was reviewed with her prior to caring for children. The policy was reviewed with the staff member, an acknowledgement was signed, and placed in the staff member’s file during today’s visit.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Corrected during the inspection.

Mar 10, 2025: unannounced11 violations
  • A current activity plan was not posted for each group of children for reference.

    “In Spaces #3 and #8, current activity plans were not posted for reference. When brought to the teachers’ attention, they completed their activity plans and posted them in their classrooms.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “A storage closet, containing various bleaches and multi-purpose cleaners, was observed unlocked in the main hallway. When this was brought to the administrator’s attention, she immediately locked the storage closet. A storage closet, containing various cleaning products, was observed unlocked in Space #10A. When this was brought to the teacher’s attention, the storage closet was immediately locked.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member (L.H.) did not renew her CPR certification prior to the expiration date. One staff member (J.B) did not obtain CPR certification within 90 days of employment.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member (L.H.) did not renew her First Aid certification prior to the expiration date. One staff member (J.B.) did not obtain First Aid certification with 90 days of employment.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Application was not signed by the parent.

    “During the review of children’s records, I observed that one child’s application was not signed by their parent/guardian.”

    Rule Application was not signed by the parent.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “One staff member (K.C.) did not have a medical report on file.”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.

    “In Space #5, the children did not wash their hands upon returning to the classroom from outdoor play. The children came into the classroom, took off and put away their coats, and sat on the carpet for a story activity. After the story activity, the group washed their hands before eating lunch.”

    Rule Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages.. Corrected during the inspection.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    The inspectors’ words, 94 words

    “In Space #1, two prepared bottles of formula were labeled with the incorrect date. When this was brought to the teacher’s attention, she explained that the parents bring the bottles in pre-labeled, and the date was not checked prior to accepting the bottles. The teacher corrected the date on the bottles during the visit. In Space #8, in the refrigerator, four sippy cups were not labeled correctly. When this was brought to the administrator’s attention, she removed the sippy cups from the classroom and sent them to the kitchen to get cleaned and sanitized.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “One staff member (K.C.) did not have a valid TB test or screening on file.”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “One staff member (L.H.) had an expired qualification letter on file.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Three staff members (L.T., C.Y., and N.E.) did not complete the required amount of on-going training hours, based on their education and experience.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 24, 2025. Correction verified: by a letter from the provider.

Jan 30, 2025: unannounced2 violations
  • Enhanced staff/child ratios and group sizes were not met.

    “In Outdoor Space #4, one teacher was observed alone with thirteen children. The youngest child in the group was three years old. When the teacher brought this to the administrator’s attention, the administrator removed the three-year-old from the group and took him to another classroom.”

    Rule Enhanced staff/child ratios and group sizes were not met.. Corrected during the inspection.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Two staff members (C.Y. and J.B.) did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 12, 2025. Correction verified: by a letter from the provider.

Sep 6, 2024: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “The activity plan posted in Space #7 was dated August 12-16, 2024. When prompted, the administrator located the activity plan created for this group of children dated September 2-6, 2024, and posted it in Space #7 for reference.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

    “A teacher, identified on the staff and training worksheet, employed on August 15, 2024, did not have a medical report on file prior to employment. The medical report on file was dated August 22, 2024. Additionally, there was another teacher, identified on the staff and training worksheet, employed on August 26, 2024, that had a medical report on file that was older than 12 months (9/7/22).”

    Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 16, 2024. Correction verified: by a letter from the provider.

  • On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.

    “A Teacher, identified on the staff and training worksheet, employed on August 26, 2024, had a TB test result on file showing she was free of active TB that was older than 12 months (3/20/02).”

    Rule On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 16, 2024. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with a teacher, identified on the staff and training worksheet, prior to providing care with children on August 26, 2024.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 16, 2024. Correction verified: by a letter from the provider.

Aug 6, 2024: unannounced5 violations
  • A safe indoor and outdoor environment was not provided for the children.

    “Though multiple staff members reported concerns to the administrator regarding a staff member’s care and treatment of children, the administrator failed to adequately address the allegations, failing to ensure a safe environment for children and placing the children at risk of injury and/or harm.”

    Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Child was handled roughly.

    “On July 31, 2024, a staff member roughly handled a one-year-old child by grabbing the child by the arm and pulling the child towards them in a brusque manner. It was also determined that the same staff member had handled other children roughly on various occasions.”

    Rule Child was handled roughly.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.

    “Based on information obtained, a staff member failed to treat one-year-old children in a nurturing and appropriate manner when the staff member would yell and speak harshly to the children.”

    Rule Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs.. Corrected during the inspection.

  • Incident logs were not completed and maintained as required.

    “An incident report was completed but not added to the incident log.”

    Rule Incident logs were not completed and maintained as required.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 4, 2025. Correction verified: at a follow-up visit by DCDEE.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “An incident report was provided to a parent regarding marks on a child’s feet; however, the facility failed to maintain a copy on file.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Corrected during the inspection.

Jun 27, 2024: unannounced4 violations
  • A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.

    “On June 27, 2024, a schedule of an off premise activity was not posted in each participating classroom to be viewed by parents.”

    Rule A schedule of off premise activities were not posted in each participating classroom to be viewed by parents and/or copy of the schedule was not given to parents.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2024. Correction verified: by a letter from the provider.

  • Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.

    “Identifying information (photograph) of each child being transported was not in the vehicles used during transport on June 27, 2024.”

    Rule Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2024. Correction verified: by a letter from the provider.

  • Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.

    “In Space #7, four packs of baby wipes stored inside a plastic outer shell were accessible to children, two-years-old. When prompted, the teacher removed the packs of baby wipes from the container stored on the floor inside the bathroom and placed them in a cabinet, at least five feet from the finished floor.”

    Rule Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.. Corrected during the inspection.

  • Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

    “Prior to the expiration date of the qualification letter (June 27, 2024), a group leader/driver, identified on the staff and training worksheet, did not complete and submit required forms to complete a criminal background check.”

    Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 28, 2024. Correction verified: by a letter from the provider.

Apr 16, 2024: unannounced3 violations
  • All equipment and furnishings were not in good repair.

    “The lid on the sandbox and the two connected climbing squares in the outdoor environment behind Spaces #3 and #4 were cracked/busted. In the outdoor learning environment behind Space #5, the platform on the Little Tikes Step 2 climber was cracked/busted.”

    Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 27, 2024. Correction verified: by a letter from the provider.

  • Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.

    “Surfacing extended 2 feet 7 inches beyond the external limits of the yellow stationary climber in the outdoor environment used by school-age children.”

    Rule Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 29, 2024. Correction verified: by a letter from the provider.

  • The depth of the loose surfacing was not based on critical height of the equipment.

    “The mulch in the outdoor learning environment behind Space #5 measured four to five inches in depth. The mulch in the two outdoor learning environments, used by school-age children measured one to fives inches in depth.”

    Rule The depth of the loose surfacing was not based on critical height of the equipment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 30, 2024. Correction verified: by a letter from the provider.

All 37 visits on record
Visits on record
DateVisitWhat the record says
Sep 14, 2026Unannounced visitNo violations cited
Sep 3, 2026Unannounced visit1 violation cited
Mar 24, 2026Unannounced visitNo violations cited
Mar 6, 2026Unannounced visit2 violations cited
Feb 18, 2026Unannounced visitNo violations cited
Nov 10, 2025Unannounced visitNo violations cited
Oct 29, 2025Unannounced visit1 violation cited
Oct 8, 2025Unannounced visit3 violations cited
Sep 12, 2025Unannounced visitNo violations cited
Aug 26, 2025Unannounced visitNo violations cited
Aug 13, 2025Unannounced visitNo violations cited
Aug 8, 2025Unannounced visit2 violations cited
Jul 28, 2025Unannounced visitNo violations cited
Jul 16, 2025Unannounced visitNo violations cited
Jul 15, 2025Announced visitNo violations cited
Jun 27, 2025Unannounced visit3 violations cited
Jun 16, 2025Unannounced visit5 violations cited
Jun 5, 2025Unannounced visitNo violations cited
May 27, 2025Unannounced visit1 violation cited
Apr 14, 2025Unannounced visitNo violations cited
Apr 4, 2025Unannounced visitNo violations cited
Apr 2, 2025Unannounced visit4 violations cited
Mar 24, 2025Unannounced visit2 violations cited
Mar 13, 2025Unannounced visitNo violations cited
Mar 10, 2025Unannounced visit11 violations cited
Feb 13, 2025Unannounced visitNo violations cited
Jan 30, 2025Unannounced visit2 violations cited
Dec 5, 2024Unannounced visitNo violations cited
Sep 18, 2024Unannounced visitNo violations cited
Sep 10, 2024Unannounced visitNo violations cited
Sep 6, 2024Unannounced visit4 violations cited
Aug 13, 2024Announced visitNo violations cited
Aug 6, 2024Unannounced visit5 violations cited
Jul 26, 2024Announced visitNo violations cited
Jun 27, 2024Unannounced visit4 violations cited
May 16, 2024Unannounced visitNo violations cited
Apr 16, 2024Unannounced visit3 violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Sep 30, 2024.
  • Licensed for 195 children, ages 0 through 12.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 26002595.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Cumberland Creek Operations LLC.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 53.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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