Flores Family Day Care Home
A family child care home in Fayetteville, North Carolina 28314
2032 Yellowbrick Road, Fayetteville, North Carolina 28314. (910) 491-5376.
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The short answer
- 26 violations in the last three years
- Sep 12026 the latest visit on record
- 8 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 DCDEE visits in the last three years, the latest on Sep 1, 2026.
26 violations cited in the last three years, 26 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
26 violations in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Sep 1, 2026: unannounced1 violation
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Operator did not keep records of monthly fire drills, quarterly lockdown or shelter-in-place drills, incident reports, incident logs, accurate attendance, emergency numbers, emergency preparedness and response plan, field trip/transportation permission, pet vaccinations records and/or playground inspections monthly outdoor safety checks for a minimum of one year.
“The facility’s last playground inspection was recorded on 5/18/26. The operator recorded the inspection during the visit.”
Feb 17, 2026: unannounced2 violations
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Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.
“Accessible to children in care, two containers of disinfecting wipes were stored on a wire shelf on the wall. The violation was corrected when the operator moved the containers of disinfecting wipes to a locked storage cabinet.”
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Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.
“Accessible to children in the outdoor area of the home, a portable propane grill was stored on the patio.”
Sep 16, 2025: unannounced2 violations
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Operator did not complete the required number of on-going training hours as specified in rule.
“The operator did not complete the required 20 hours of on-going training hours annually.”
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The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.
“The most recent sanitation inspection completed April 8, 2024, had expired and an updated inspection was not completed within 12 months. An inspection was attempted by DENR on July 25, 2025, however, could not be completed because no children were present or enrolled.”
Mar 25, 2025: unannounced6 violations
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A valid qualification letter was not on file and available for review at the facility.
“Valid qualification letters for the operator and one household member was not on file and available for review at the facility.”
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Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“The monthly inspection form for outdoor play area was not on file or available for review.”
-
Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.
“Health and safety trainings in specific topic areas were not on file for review.”
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Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator’s signature, were not available.
“The record of monthly fire drills was not on file or available for review.”
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The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.
“The drill records for quarterly lockdown or shelter-in-place drills were not on file or available for review.”
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The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division.
“The operator did not develop an Emergency Preparedness and Response Plan within four monthly of completing the Emergency Preparedness and Response in Child Care training completed on November 14, 2024.”
Sep 23, 2024: unannounced7 violations
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Health questionnaire was not completed annually.
“The most current health questionnaire on file for the operator and a household member expired on May 25, 2024.”
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Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.
“Documentation of the monthly outdoor inspection was not on file using the form supplied by DCDEE.”
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Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“Observed 11/18/2024 during completion of annual compliance visit, signed acknowledgement of shaken baby syndrome and abusive head trauma policy was not on file for one child.”
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Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
“Observed 11/18/2024 during completion of annual compliance visit. Written Statement regarding smoking and tobacco restriction was not on file for one child.”
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Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children.
“In the outdoor area, a propane tank was not stored in a locked area, removed from the premises, or made inaccessible to children.”
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Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent’s signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child’s file.
“Observed 11/18/2024 during completion of annual compliance visit. Signed receipt of the animal/pet acknowledgement form was not on file for one child.”
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The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.
“Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Observed 11/18/2024 during completion of annual compliance visit: Signed Written Plan of Care was not on file for one child.”
Jan 8, 2024: unannounced8 violations
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Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.
“G. Flores did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents of children, identified on the FCCH enrollment worksheet, at time of enrollment (January 2, 2024).”
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Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.
“G. Flores did not provide a written statement to parents of children, identified on the FCCH enrollment worksheet, regarding the smoking and tobacco restriction.”
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Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent’s signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child’s file.
“Prior to enrollment of children in the Family Child Care Home, G. Flores did not obtain each parent’s signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours.”
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Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.
“Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child, identified on the FCCH enrollment worksheet, prior to enrollment was not on file.”
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Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.
“Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child, identified on the FCCH enrollment worksheet, was enrolled in the home (January 2, 2024).”
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The Family Child Care Home operator did not discuss the operational policies with parents on or before the child’s first day of attendance.
“G. Flores did not discuss the operational policies with parents of enrolled children, identified on the FCCH enrollment worksheet, on or before the child’s first day of attendance (DOE - January 2, 2024).”
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The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home.
“Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The written plan of care was not given and explained to parents of children in care, identified on the FCCH enrollment worksheet, on or before the first day the child attended the home (January 2, 2024).”
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Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child’s needs.
“Written feeding schedule was not on file for each child under 15 months of age, identified on the FCCH enrollment worksheet.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 1, 2026 | Unannounced visit | 1 violation cited |
| Feb 17, 2026 | Unannounced visit | 2 violations cited |
| Feb 13, 2026 | Unannounced visit | No violations cited |
| Sep 16, 2025 | Unannounced visit | 2 violations cited |
| Mar 25, 2025 | Unannounced visit | 6 violations cited |
| Nov 18, 2024 | Unannounced visit | No violations cited |
| Sep 23, 2024 | Unannounced visit | 7 violations cited |
| Mar 5, 2024 | Unannounced visit | No violations cited |
| Jan 8, 2024 | Unannounced visit | 8 violations cited |
| Nov 3, 2023 | Unannounced visit | No violations cited |
Is it licensed?
- Family Child Care Home, holding a Three Star Family CC Home License since Nov 26, 2025.
- Licensed for 8 children, ages 0 through 12.
- Not enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 26002574.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Flores, Gioconda D.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 3 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 26.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Flores Family Day Care Home This child care provider | 26 |
| Wonder Years Child Development Center | 9 |
| Panda Day Care & Creative School #2 | 15 |
| Panda Day Care & Creative School | 12 |
| Shana’s Child Development Center | 1 |
| Carla’s Daycare LLC | 0 |
| Peggie’s Day Care | 0 |
| Berean Baptist Academy Preschool | 1 |
| Tiny Tots Childcare | 10 |
| Kids Will Be Kids Home Daycare | 1 |
| Margarita’s Charming Daycare, Inc. | 11 |
| The Sunshine House, Inc. #144 | 19 |
| The Sunshine House, Inc. #147 | 16 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.