Kindercare Learning Centers, LLC

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

“In Space #8 and #9, there were bottles of disinfectant spray stored on a counter less than five feet from the floor. In Space #10, there was one aerosol can of shaving cream stored in an unlocked cabinet greater than five feet from the floor. This was corrected with the teachers removed the items and placed above 5 feet, and when the administrator removed the aerosol dispenser out of the classroom to a locked area.”

Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.

“(omit posting for centers located in a residence) The written feeding plans were not posted in Space #1 and Space #2. This was corrected when the teachers posted each child’s individual written feeding plan in Space #1 and Space #2.”

Rule An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted.. Corrected during the inspection.

Center staff did not comply with the safe sleep policy.

“The safe sleep policy was not posted in Space #1 and Space #2. In addition, In Space #1, there was one infant sleeping in his crib, and the mattress was positioned upward at the bottom. There were three other empty cribs with infant sheets attached, that did not have the mattress positioned flat. This was corrected when the caregiver pushed the child’s mattress down and the other mattresses down.”

Rule Center staff did not comply with the safe sleep policy.. Corrected during the inspection.

Menus for all meals and snacks were not current or posted where easily seen by parents and cook.

“The menu posted was not current to reflect the current week. The menu posted was dated for October 1-31, 2025. This was corrected when a staff member posted the current menu to reflect the current date/s.”

Rule Menus for all meals and snacks were not current or posted where easily seen by parents and cook.. Corrected during the inspection.

Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.

“In Space #2, the refrigerator did not maintain a temperature of 45 degrees F. The temperature was showing 46 degrees F. This was corrected when the caregiver adjusted the temperature and when the temperature was showing a degrees less than 45 degrees F.”

Rule Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.. Corrected during the inspection.

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.

“During interviews, a review of the attendance roster, and name to face documents, on September 16th ,24th, 26th , 2025, the minimum staff/child ratios were not met. On September 16, 2025, there were four two-year-old children, and seven three-year-old children present with one teacher. On September 24, 2025, there was one three-year old, four four-year-olds, one five-year- old, and twelve, school age children present with one teacher. On September 26, 2025, there were fifteen three-year-old children, and one four-year-old child with one teacher.”

Rule Minimum staff/child ratios and group sizes for the number and ages of children in care were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 15, 2025. Correction verified: by a letter from the provider.

Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Seven staff members listed on the staff training worksheet did not have a current copy of ITS-SIDS training in the file.”

Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 23, 2024. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“On more than one occasion, staff members failed to provide adequate supervision for children when a one-year-old child received multiple bites from another child, some of which required medical attention.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 13, 2024. Correction verified: by a letter from the provider.

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

“An incident report was not completed on March 1, 2024 when a one-year-old child was bitten on the face and neck causing injuries that required first aid and medical care.”

Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 1, 2024. Correction verified: at a follow-up visit by DCDEE.

Children’s records were not made available for review.

“Child records were not complete for (L.H date of enrollment was August 28, 2023, and R.P date of enrollment was April 23, 2023). Required documents were missing from each of their files.”

Rule Children's records were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 15, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“On December 11, 2023, a staff member’s failure to provide adequate supervision for a one-year-old child created a safe environment for the child resulting in an injury. On the same date, the staff member left a one-year-old child alone and unattended on the changing table.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 21, 2023. Correction verified: by a letter from the provider.

Center staff did not follow the EMC plan.

“On December 11, 2023, staff members failed to follow the EMC plan when a one-year-old child received an injury requiring medical care.”

Rule Center staff did not follow the EMC plan.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 21, 2023. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“On December 11, 2023, a staff member failed to provide adequate supervision for a one-year-old child when the child got caught in the straps of a backpack that was hanging from a hook, resulting in an injury to the neck.”

Rule Children were not adequately supervised at all times.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 21, 2023. Correction verified: by a letter from the provider.