Heavenly Haven Child Development Center II

All vehicles used to transport children were not free of hazards.

“There was exposed foam on the arm of the first-row seat of a vehicle that transports children. The exposed foam was covered with duct tape.”

Rule All vehicles used to transport children were not free of hazards.. Corrected during the inspection.

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

“One employee did not have documentation on file that verified the completion of their first two weeks of orientation.”

Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2026. Correction verified: by a letter from the provider.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“One new employee did not have documentation on file that verified the completion of six weeks of orientation.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 12, 2026. Correction verified: by a letter from the provider.

All equipment and furnishings were not in good repair.

“There was a child’s size couch and chair with rips and exposed foam in space #2.”

Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 25, 2025. Correction verified: by a letter from the provider.

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

“There were numerous areas of peeling paint and exposed sheetrock on all four top half of the walls in space #2.”

Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 25, 2025. Correction verified: by a letter from the provider.

When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.

“Documentation on a cumulative log or activity plan was not available for review for four children observed using tablets in space #3. A screen time log was completed during the visit.”

Rule When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review.. Corrected during the inspection.

A safe indoor and outdoor environment was not provided for the children.

“The kitchen door was left open, unattendant by a staff member, and accessible to children. The kitchen contains hot water and a stove.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 27, 2025. Correction verified: by a letter from the provider.

All vehicles were not insured for liability as required by state law.

“A vehicle (Ford E-350 Van) that transports children, insurance expired on 9/15/24.”

Rule All vehicles were not insured for liability as required by state law.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 27, 2025. Correction verified: by a letter from the provider.

Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

“Four staff members did not complete the Health and Safety training topics within five years of initial completion of their Health and Safety trainings.”

Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 27, 2025. Correction verified: by a letter from the provider.

Children were not adequately supervised at all times.

“During interviews, it was stated that a child was left on the playground without supervision for approxiamately one minute. The teacher was suspended for five days. A child in space #6, was sent into the hallway alone for approxiamately one minute without supervision. All doors were closed in the hallway. The administrator came out of a classroom, saw the child and spoke to the classroom teacher about the incident.”

Rule Children were not adequately supervised at all times.. Corrected during the inspection.

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.

“One new staff member six clock hours of training was not completed within the first two weeks of employment. The first two weeks of orientation was completed 11/19/24.”

Rule Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.. Corrected during the inspection.

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“One new staff member sixteen hours of orientation was not completed within the first six weeks of employment. The first six weeks of orientation was completed 11/26/24.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Corrected during the inspection.

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

“One new staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training.”

Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 13, 2024. Correction verified: by a letter from the provider.

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

“One new staff member did not have an acknowledgement form on file for receiving and reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.”

Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 16, 2024. Correction verified: by a letter from the provider.

A safe indoor and outdoor environment was not provided for the children.

“The kitchen door was observed open and unattended.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file.”

Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 28, 2024. Correction verified: by a letter from the provider.

All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.

“There was peeling paint on the wall between the two bathrooms in space #4.”

Rule All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.

“One staff member’s (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit”

Rule Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.. Corrected during the inspection.

Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.

“On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age.”

Rule Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

“A Shelter-in-place or lock down drills were not practiced every three months. The facility’s last lockdown or shelter-in-place drills was documented on 2/9/24.”

Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.

“There were four large broken Legos on playground #1, which is used by spaces #1 and #2.”

Rule The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 26, 2024. Correction verified: by a letter from the provider.

All stationary equipment, more than 18 inches high, was not installed over protective surfacing.

“There was a play structure measuring 28 inches high from the ground placed over artificial grass and against concrete on playground #1. The play structure was removed from the playground.”

Rule All stationary equipment, more than 18 inches high, was not installed over protective surfacing.. Corrected during the inspection.

All vehicles used to transport children were not free of hazards.

“In the vehicle that transpot children, there was exposed foam on the right-side on the driver’s seat, left-side of the passenger’s seat, and on the right-side of the front row bench seat. Electrical tape was placed on the exposed areas.”

Rule All vehicles used to transport children were not free of hazards.. Corrected during the inspection.