Hearth Record

Bilingual Daycare

A family child care home in Fayetteville, North Carolina 28314

821 Berwick Drive, Fayetteville, North Carolina 28314. (910) 633-6275.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 16 violations in 5 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

7 DCDEE visits in the last three years, the latest on May 8, 2026.

16 violations cited in the last three years, 16 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

16 violations in 5 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.

16 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

May 8, 2026: unannounced5 violations
  • Health questionnaire was not completed annually.

    “Operator health questionnaire on file were dated January 10, 2025, operator did not update health questionnaire annually. Operator updated the health questionnaire during today’s visit.”

    Rule Health questionnaire was not completed annually.. Corrected during the inspection.

  • Operator did not complete the required number of on-going training hours as specified in rule.

    “Based on your education you have a NC Credential, you are required to have 10 training hours, no hours were available for review.”

    Rule Operator did not complete the required number of on-going training hours as specified in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 22, 2026. Correction verified: by a letter from the provider.

  • Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.

    “Operator CPR expired May 4, 2026. Operator did not complete CPR before expiration date.”

    Rule Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification.Operator first aid expired May 4, 2026. Operator did not complete first aid before expiration date.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2026. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “Operator did not maintain a record of on-going training in which he/she has participated.Based on your education, you are required to have 10 training hours,operator did not maintain a record of required training hours.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 22, 2026. Correction verified: by a letter from the provider.

Dec 12, 2025: unannounced1 violation
  • The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.

    “The operator did not schedule and obtain a sanitation inspection within 12 months of the previous inspection. The most recent sanitation inspection was completed on September 26, 2024.”

    Rule The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 16, 2025. Correction verified: by a letter from the provider.

May 13, 2025: unannounced4 violations
  • Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.

    “Documentation of parent’s signed receipt of the facility’s Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for child A.M.”

    Rule Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2025. Correction verified: by a letter from the provider.

  • Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.

    “Documentation of parent’s signed receipt of the facility’s discipline policy was not on file for child S.M.”

    Rule Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 27, 2025. Correction verified: by a letter from the provider.

  • Summary of the NC Child Care Law was not given to each child’s parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.

    “Documentation of parent’s signed receipt of the Summary of the NC Child Care Law was not on file for child A.M.”

    Rule Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 27, 2025. Correction verified: by a letter from the provider.

  • The EPR Plan did not include the location of the Ready to Go File and/or required information.

    “The Ready to Go File did not contain applications of children currently enrolled. The most current EPR Plan on file dated September 14, 2020 was not updated annually with current information.”

    Rule The EPR Plan did not include the location of the Ready to Go File and/or required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2025. Correction verified: by a letter from the provider.

Jan 10, 2025: unannounced4 violations
  • Health questionnaire was not completed annually.

    “The most current health questionnaire on file for the operator expired on July 5, 2024. The violation was corrected when the operator completed an updated health questionnaire during the visit.”

    Rule Health questionnaire was not completed annually.. Corrected during the inspection.

  • Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.

    “The most recent monthly outdoor inspection documented was completed on October 8, 2024. The violation was corrected when the operator conducted an outdoor inspection of the facility.”

    Rule Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division.. Corrected during the inspection.

  • The operator did not conduct a monthly fire drill.

    “The most recent monthly fire drill recorded was completed on October 8, 2024. The violation was corrected when the operator conducted a fire drill with the children present.”

    Rule The operator did not conduct a monthly fire drill.. Corrected during the inspection.

  • The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.

    “The most current quarterly lockdown drill on file was completed on August 2, 2024. The violation was corrected during the visit when the operator conducted a lockdown drill with the children who were present.”

    Rule The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.. Corrected during the inspection.

Dec 7, 2023: unannounced2 violations
  • The operator did not conduct a monthly fire drill.

    “The last documented fire drill was completed July 25, 2023.”

    Rule The operator did not conduct a monthly fire drill.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 18, 2023. Correction verified: by a letter from the provider.

  • The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.

    “The last documented shelter-in-place or lockdown drill was completed July 25, 2023.”

    Rule The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 18, 2023. Correction verified: by a letter from the provider.

All 7 visits on record
Visits on record
DateVisitWhat the record says
May 8, 2026Unannounced visit5 violations cited
Dec 12, 2025Unannounced visit1 violation cited
Dec 11, 2025Unannounced visitNo violations cited
May 13, 2025Unannounced visit4 violations cited
Jan 10, 2025Unannounced visit4 violations cited
May 30, 2024Unannounced visitNo violations cited
Dec 7, 2023Unannounced visit2 violations cited

Is it licensed?

  • Family Child Care Home, holding a Three Star Family CC Home License since Jun 15, 2023.
  • Licensed for 8 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 26001561.
  • Restriction: Other - No more than two infants under age of one.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Flores, Xiomara.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 16.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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