Diane’s Child Care and Learning Center Inc.
A child care center in Fayetteville, North Carolina 28312
1928 Simon St, Fayetteville, North Carolina 28312. (910) 829-9053.
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 50 violations in the last three years
- May 192026 the latest visit on record
- 50 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
18 DCDEE visits in the last three years, the latest on May 19, 2026.
50 violations cited in the last three years, 50 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
50 violations in 10 months of the last 36. Last cited May 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
May 19, 2026: unannounced5 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility did not have a ABCMS roster available for review.”
-
A current activity plan was not posted for each group of children for reference.
“In space #1b, the current activity plan was dated for 5/4-8/2026. In space #3, the activity plan did not have a date. This was corrected with the administrator posting the current activity plans in both space #1b and #3”
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A valid qualification letter was not on file and available to review at the facility.
“The administrator did not have a valid qualification letter on file and available for review.”
-
A violation was found for which there is no item number.
“In space #1b, there was a gallon of vitamin D milk that had and expiration date of 5/17/2026. This was corrected by the milk being removed, discarded, and replace with a gallon of milk with an expiration date of 6/3/2026. This a violation of requirements in Child Care Sanitation Rule 15A NCAC 18A.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“The administrator did not complete and submit required forms for a criminal background check prior to the expiration date of 4/19/2026.”
Dec 10, 2025: unannounced6 violations
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“There were not annual staff evaluation on file since the last annual compliance visit completed in 2024.”
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Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.
“One staff did not complete Recognizing and Responding to Suspicions of Child Maltreatment as part of the health and safety trainings within five years of previous trainings.”
-
Staff did not complete the health and safety training within one year of employment.
“One staff member did not complete the health and safety trainings within one year of hire. Hire date 8/24/2024”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“One staff did not have Recognizing and Responding on file within 90 days of employment. Hire date 8/24/24.”
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The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.
“The Owner, Diane’s Child Care and Learning Center Inc., was administratively dissolved effective September 26, 2025. for failing to comply with requirements set forth by the North Carolina Secretary of State.”
-
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy.
“One staff did not have Shaken Baby Syndrome and Abusive Head Trauma Policy on file.”
Jun 5, 2025: unannounced6 violations
-
Accurate records were not maintained for all children.
“Three children (J.H., K.H., and K.B.) had documentation from another child care facility on file.”
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Center did not maintain a record of daily attendance.
“Attendance for the school-aged children for the month of June was not initially available for review. The teacher in Space #2 created an attendance sheet for the school-aged children during today’s visit.”
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Children’s records were not made available for review.
“A child’s record (M.H.) was not available for review. Later during the visit, the operator found the child’s file in a bag outside of the facility.”
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Individual applications were not on file for each child.
“Two children (J.H. and K.H.) did not have individual applications for enrollment on file.”
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Perishable foods were not stored to protect against spoilage.
“Expired yogurt and moldy strawberries were stored in the refrigerator in Space #1b. When this was brought to the operator’s attention, she immediately disposed of the items.”
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The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.
“Insects were observed crawling throughout the facility. This is a violation of a requirement in 15A NCAC 18A .2806.”
Dec 16, 2024: unannounced11 violations
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In Bathroom #2, a visible bulge was observed in the ceiling. The crown molding was observed separated from the ceiling, exposing nails.”
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Each employee’s personnel file did not contain an annual staff evaluation and a staff development plan.
“Three staff members (T.M., G.B., and Y.J.) did not have a staff development plan or an annual staff evaluation on file.”
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Equipment and furnishings were not sturdy, stable and free of hazards.
“In Space #2, a chair with a broken leg was observed in the writing interest area. The administrator removed the chair from the center.”
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Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served.
“The meal that was served for lunch did not match the items on the menu. According to the menu, lunch was supposed to consist of turkey sandwich, turnip greens, applesauce, and milk. The meal that was served for lunch consisted of chicken tenders, macaroni and cheese, salad, apple slices, and milk. When brought to her attention, the administrator wrote the food substitutions on each menu.”
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Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In Space #1b, six unlabeled bottles containing prepared infant formula were stored in the refrigerator. The operator disposed of the prepared formula and washed the bottles.”
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Menus for all meals and snacks were not planned at least 1 week ahead and dated.
“The menus posted in the facility, including the menu in the kitchen, were not dated. When brought to her attention, the administrator wrote this week’s dates on the menus.”
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Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).
“One staff member (M.R.) did not submit required forms to obtain an updated qualification letter prior to its expiration date.”
-
Staff did not complete the health and safety training within one year of employment.
“One staff member (Y.J.) did not complete the required health and safety training within one year of employment (DOE: 10/03/2023).”
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Staff required to receive on-going training had not completed the required number of hours according to their education and experience.
“Two staff members (G.B. and Y.J.) did not complete the required amount of on-going training hours based on their education and experience.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Two staff members (V.R. and M.R.) did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”
-
The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.
“In Space #1a, two cans of expired infant formula were stored in a cabinet, under the changing table. In Space #1b, three expired tomato and mozzarella sandwiches were stored in the refrigerator’s freezer compartment. This violates a requirement in 15A NCAC 18A .2804(a).”
Sep 25, 2024: unannounced2 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff member did not have a valid medical report on file. The medical report on file did not have a date listed and it was not signed by a health care professional. The staff member retrieved an updated Medical Report from her car and placed it in her staff file.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“One staff member did not have an emergency information form on file. The staff member completed an emergency information form during today’s visit.”
Jul 8, 2024: unannounced1 violation
-
Rule violated (DCDEE’s description below)
“An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Space #1a, infant feeding plans were not posted in the classroom for reference or review. The operator copied the individual infant feeding plans from each applicable child’s record, and posted them in the classroom during the visit.”
May 28, 2024: unannounced1 violation
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Children under one year of age were not kept separate from children two years and older.
“In Space #1a, a 2-year-old child was grouped with infants. The child did not have documentation on file from a physician, certifying that the placement was appropriate. During the visit, the child was moved to Space #1b with the appropriate age group.”
Apr 2, 2024: unannounced3 violations
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Lisa Morrison, Administrator, did not have a medical report on file.”
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Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.
“Lisa Morrison, Administrator, did not have an Emergency Information Form on file that was completed within the past 12 months.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“Lisa Morrison, Administrator, did not have valid TB test or screening results on file that were completed within the 12 months prior to her employment date (DOH: 3/15/2024; Date of TB Test: 10/21/2022).”
Feb 19, 2024: unannounced1 violation
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Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The operator did not schedule and obtain a fire inspection within 12 months of the previous inspection. The most recent fire inspection was completed on February 02, 2023.”
Jan 8, 2024: unannounced14 violations
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A safe indoor and outdoor environment was not provided for the children.
“The lattice that connects to the building was caved in, creating a hole under the building. Several wooden planks on the ramp that leads to the front entrance were loose and showing signs of wear and tear.”
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A violation was found for which there is no item number.
“In space #1a, there were several containers of expired baby food containers in a cabinet under the changing table. In there refrigerator in the classroom there were 5 expired bottles of chocolate milk. This was corrected by all the expired items being discarded. This is a violation of requirements in Child Care Sanitation Rule 15A NCAC 18A .2804(a).”
-
All equipment and furnishings were not in good repair.
“In space #1b, there was a cabinet that was missing a knob, and had a screw extend out. The cabinet’s height measured at 36 inches. The knob was replaced during the visit.”
-
All walls and ceilings including doors and windows were not kept clean and in good repair.
“The ceilings in both bathrooms were bulging had visible water stains. The bathroom closest to the space #2, had a small hole in the ceiling.”
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Documentation of staff’s on-going training was not on file and/or was not current .
“Four staff did not have documentation of on-going trainings on file.”
-
Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.
“In space #1a, there were three sippy cups that were keep in a small refrigerator. One that had a date of 7/11 and the other two no labels and one had some liquid in it. This was corrected by the cups being removed from the classroom and discarded of all liquids and place in the correct cubby to be returned home.”
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Lavatories were not kept clean, in good repair and kept free of storage.
“In pipes under the stinks in both bathrooms had wash cloths stored under the sink and the pipes had tape wrapped around it and the tape was coming away from the pipes. In the bathroom closest to space #1b, there is a cracked tile that has about a two inch hole in the tile.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff did not have a current TB test on file on or before first day of work. Start date 4/28/23”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #1a, there were several plastic bags keep under a change table and three rolls of bulletin board paper kept in a plastic bag in the corner of the classroom. This was corrected by the provider removing the plastic items form the space and placed in locked storage.”
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Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.
“On the playground behind space #2, there was a can of Raid bug killer and a shovel. This was corrected by the items being removed from the play area and placed into locked storage.”
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Staff did not complete the health and safety training within one year of employment.
“One staff member did not completed Health and safety training in first year of employment.”
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The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
“Four staff members have not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”
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The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin.
“In the outdoor environment there were three containers that had toys with standing water in them. The gate was open to where the facility cleans trash cans and it also had standing water and trash in it.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy.
“One Staff file did not have Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy on file before working with children.”
All 18 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 19, 2026 | Unannounced visit | 5 violations cited |
| Dec 10, 2025 | Unannounced visit | 6 violations cited |
| Dec 9, 2025 | Unannounced visit | No violations cited |
| Jun 5, 2025 | Unannounced visit | 6 violations cited |
| Dec 16, 2024 | Unannounced visit | 11 violations cited |
| Nov 5, 2024 | Unannounced visit | No violations cited |
| Sep 25, 2024 | Unannounced visit | 2 violations cited |
| Aug 14, 2024 | Unannounced visit | No violations cited |
| Jul 8, 2024 | Unannounced visit | 1 violation cited |
| Jul 2, 2024 | Unannounced visit | No violations cited |
| Jun 11, 2024 | Unannounced visit | No violations cited |
| May 28, 2024 | Unannounced visit | 1 violation cited |
| May 24, 2024 | Unannounced visit | No violations cited |
| Apr 2, 2024 | Unannounced visit | 3 violations cited |
| Apr 1, 2024 | Unannounced visit | No violations cited |
| Feb 19, 2024 | Unannounced visit | 1 violation cited |
| Jan 22, 2024 | Announced visit | No violations cited |
| Jan 8, 2024 | Unannounced visit | 14 violations cited |
Is it licensed?
- Child Care Center, holding a Four Star Center License since Nov 29, 2024.
- Licensed for 50 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 26000954.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Diane’s Childcare and Learning Center Inc..
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 4 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 260 child care providers in Cumberland County, the middle value for violations cited in the last three years was 9; this one had 50.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Diane’s Child Care and Learning Center Inc. This child care provider | 50 |
| Temple Christian Academy | 24 |
| Promise Land Child Care | 17 |
| Armstrong Elementary | 6 |
| Riverside Christian Academy | 10 |
| A’dora’s Childcare | 4 |
| C3 Cynthia’s Cuddling Care | 35 |
| Unimaginable Heights Learning Center | 14 |
| Kisha’s Little Lamb | 14 |
| Salem Preschool and Childcare | 16 |
| Annie’s Day & Night Care | 12 |
| Wonder Years Child Development Center | 9 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.