Hearth Record

Caldwell Academy

A child care center in Lenoir, North Carolina 28645

1302 Norwood Drive, Lenoir, North Carolina 28645. (828) 758-2482.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 10 violations in 5 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

6 DCDEE visits in the last three years, the latest on Sep 16, 2026.

10 violations cited in the last three years, 10 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

10 violations in 5 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

10 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 16, 2026: unannounced3 violations
  • Center staff did not comply with the safe sleep policy.

    The inspectors’ words, 113 words

    “On August 24, 2026, one child enrolled on June 3, 2026, did not have a sleep position marked for the sleep check conducted at 10:15, 10:30, 10:45, 11:00, 11:15, 11:30, and 12:00 and on August 31, 2026, no sleep position was marked for the sleep check conducted at 1:30 and 1:45. On August 24, 2026, one child enrolled on April 8, 2026, did not have a sleep position marked for the sleep check conducted at 12:15, 12:30, and 12:45. On August 28, 2026, at 11:00 and September 11, 2026, at 9:15 one child enrolled on April 8, 2026, had sleep checks conducted with a mark indicating that they were placed on their stomach.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 29, 2026. Correction verified: by a letter from the provider.

  • Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

    “On August 17, 2026, one child was not signed out. On August 21, 2026, one child was not signed out. On September 10, 2026, one child was not signed out.”

    Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 29, 2026. Correction verified: by a letter from the provider.

  • The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.

    “The EPR plan was last reviewed with staff on March 3, 2025.”

    Rule The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 29, 2026. Correction verified: by a letter from the provider.

Jun 25, 2026: unannounced2 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    The inspectors’ words, 180 words

    “A child enrolled on June 3, 2026, did not have a sleep position marked on June 19, 2026, at 8:30am, 8:45am, 9:00am, 9:15am, and 9:30am. A child enrolled on October 13, 2025, did not have staff initials and a sleep position marked on June 19, 2026, at 1:15pm, and on June 23, 2026, at 11:00am and 11:15am, at 11:30am no sleep position was marked. A child enrolled on April 8, 2026, did not have a sleep position marked on June 19, 2026, at 8:00am, 8:15am, 8:30am, 8:45am, 9:00am, 11:15am, 11:30am, 11:45am, 1:00pm, 1:15pm, 1:30pm, and 1:45pm, no sleep check was conducted at 1:30pm. A child enrolled om April 8, 2026, did not have a sleep position marked on June 24, 2026, at 12:00pm, 12:15pm, 12:30pm, 12:45pm, 1:00pm, 1:15pm, 1:30pm, and 1:45pm. A child enrolled on April 8, 2026, did not have a sleep position marked on June 24, 2026, at 12:00pm, 12:15pm, 12:30pm, 1:00pm, 1:15pm, 1:30pm, and 1:45pm. A child enrolled on September 15, 2026, did not have a sleep position marked on June 24, 2026, at 11:15am and 11:30am.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2026. Correction verified: by a letter from the provider.

  • The written feeding plan did not include the child’s name, parent signature, and/or was not dated when received by the center.

    “A child enrolled on February 24, 2026, had an infant feeding plan posted that was signed by the parent.”

    Rule The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2026. Correction verified: by a letter from the provider.

Jun 24, 2025: unannounced2 violations
  • Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.

    “On June 12, 2025, two children were not signed out. On June 13, 2025, one child was not signed out. On June 16, 2025, one child was not signed in and one child waws not signed out. On June 17, 2025, one child was not signed in and four children were not signed out. On June 19, 2025, two children were not signed out. On June 20, 2025, one child was not signed out. On June 23, 2025, one child was not signed out.”

    Rule Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 8, 2025. Correction verified: by a letter from the provider.

  • The child care center was not free of lead poisoning hazards as defined in G.S.

    “1130A-131.7(7). The most recent lead water test was conducted on June 30, 2021.”

    Rule The child care center was not free of lead poisoning hazards as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 5, 2025. Correction verified: by a letter from the provider.

Nov 5, 2024: unannounced1 violation
  • Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.

    “On October 10, 2024, one child did not have the departure time documented. On October 11, 2024, one child did not have the departure time documented. On October 14, 2024, one child did not have the departure time documented. On October 31, 2024, one child did not have the arrival time documented.”

    Rule Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 6, 2024. Correction verified: by a letter from the provider.

Jun 13, 2024: unannounced2 violations
  • Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.

    “Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Two staff members that work in the infant room had ITS-SIDS certificates of completion on file dated November 5, 2020.”

    Rule Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 29, 2024. Correction verified: by a letter from the provider.

  • Toxic plants were accessible to children.

    “Poison Ivy was observed in three different areas on the zero to five (0-5) playground, at the corner of the administrative building at the bottom of the fence, along the bottom of the fence in the middle of the playground, and at the base of the tree in the far corner of the playground area.”

    Rule Toxic plants were accessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 26, 2024. Correction verified: by a letter from the provider.

All 6 visits on record
Visits on record
DateVisitWhat the record says
Sep 16, 2026Unannounced visit3 violations cited
Jun 25, 2026Unannounced visit2 violations cited
Oct 22, 2025Unannounced visitNo violations cited
Jun 24, 2025Unannounced visit2 violations cited
Nov 5, 2024Unannounced visit1 violation cited
Jun 13, 2024Unannounced visit2 violations cited

Is it licensed?

  • Child Care Center, holding a Three Star Center License since Jun 24, 2020.
  • Licensed for 29 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 1455107.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Dulatown Outreach Center, Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 3 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 46 child care providers in Caldwell County, the middle value for violations cited in the last three years was 5; this one had 10.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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