Hearth Record

The Sunshine House Early Learning Academy #245

A child care center in Lenoir, North Carolina 28645

110 Nuway Circle, Lenoir, North Carolina 28645. (828) 572-8009.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 24 violations in 5 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 DCDEE visits in the last three years, the latest on Oct 8, 2026.

24 violations cited in the last three years, 24 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

24 violations in 5 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 3, 2026.

24 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Jul 1, 2026: unannounced3 violations
  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In space #5, the infant 1 room, one child enrolled on January 12, 2026, had one bottle of milk labeled with a name but no date and one child enrolled on September 22, 2025, had three bottles of milk with no name or date listed.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

  • Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

    “One child enrolled on January 17, 2025, in space #10, the classroom for school aged children age five to twelve, had one Ventolin HFA (albuterol sulfate inhalation aerosol) 90 mcg on site in the classroom that expired in February 2026, and one Epinephrine Injection USP, 0.15mg (single-Dose Auto-Injectors) on site in the classroom that expired on November, 2025.”

    Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2026. Correction verified: by a letter from the provider.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    The inspectors’ words, 126 words

    “In space #4, the classroom for two and three year old children, one child enrolled on February 18, 2026, did not have a parent signature listed on the Medication Administration Permission form for one tube of Aquaphor. In space # 6, the classroom for one year old children, one child enrolled on August 22, 2024, did not have application instructions listed on the Medication Administration Permission form for Boudreaux Butt Paste Max Strength, one child enrolled on July 7, 2025, did not have the amount to apply listed on the Medication Administration Permission form for Desitin Maximum Strength Paste, and one child enrolled on April 24, 2025, had a Medication Administration Permission on file for Curad Peteroleum Jelly Skin Protectant, that expired on May 12, 2026.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 9, 2026. Correction verified: by a letter from the provider.

Apr 21, 2026: announced6 violations
  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member employed on July 21, 2025, had a certificate of completion for CPR training on file dated March 13, 2026.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Corrected during the inspection.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member employed on July 21, 2025, had a certificate of completion for First Aid training on file dated March 13, 2026.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Corrected during the inspection.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “One staff member employed on March 30, 2026, did not have a health questionnaire on file for review dated on or before the first day or work.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Corrected during the inspection.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “One staff member employed on March 30, 2026, did not have an Emergency Information form on file for review dated on or before the first day of work.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One staff member employed on September 24, 2025, did not have a certification of completion for Recognizing and Responding to the Suspicions for Maltreatment training on file for review.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 1, 2026. Correction verified: by a letter from the provider.

  • The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.

    “One staff member employed on April 10, 2026, had a Shaken Baby form on file for review dated April 21, 2026.”

    Rule The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.. Corrected during the inspection.

Apr 15, 2026: unannounced4 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Currently there are six of thirteen staff listed under your facility’s roster in the ABCMS portal.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 29, 2026. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    The inspectors’ words, 215 words

    “In space #5, the classroom for children one year of age, one child enrolled on November 3, 2025, did not have a sleep position marked for a sleep check April 14, 2026, at 12:30pm. One child enrolled on September 22, 2025, did not have a sleep position marked for a sleep check on April 14, 2026, at 12:05pm and 12:20pm. One child enrolled on September 2, 2025, did not have a sleep position marked for a sleep check on April 14, 2026, at 2:55pm. One child enrolled on February 2, 2026, did not have a sleep position marked for a sleep check on April 14, 2026, at 8:25am, 8:40am, 8:55am, 9:10am and 9:25am. In space #6, the classroom for children zero to one year of age, one child enrolled on February 2, 2026, did not have a sleep position marked for a sleep check on April 10, 2026, at 11:25am and April 13, 2026, at 12:25pm. One child enrolled on March 2, 2026, did not have a sleep position marked for a sleep check n April 13, 2026, at 2:20pm and 2:32pm. One child enrolled on February 2, 2026, did not have a sleep position marked for a sleep check on April 13, 2026, at 1:30pm and on April 14, 2026, at 4:20pm and 4:35pm.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2026. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “In space #5, the classroom for one year old children, I observed an extra outlet box with two electrical outlets that were uncovered located on the wall over the countertop at the sink area. In space #6, the classroom for children age zero-twelve months of age, I observed an extra outlet box with three electrical outlets that were uncovered located on the wall over the countertop at the sink area.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Your last emergency drill was conducted on November 18, 2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 15, 2026. Correction verified: by a letter from the provider.

Jul 7, 2025: unannounced6 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Upon review, your program was not listed and did not have a current roster in the Automated Background Check Management System (ABCMS).”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jul 22, 2025. Correction verified: by a letter from the provider.

  • Frozen human milk, stored beyond 7 days was not stored in a freezer compartment of a full-size refrigerator with a separate door to the freezer, chest, or deep freezer.

    “Frozen human milk was stored in a freezer for more than 3 months and/or was not labeled with date received and date thawed for use. In space #5 I observed two packs of frozen breast milk that were not labeled with a date for a child enrolled on May 5, 2025.”

    Rule Frozen human milk, stored beyond 7 days was not stored in a freezer compartment of a full-size refrigerator with a separate door to the freezer, chest, or deep freezer.. Corrected during the inspection.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “In space #5 two bottles of formula were not labeled with a date for an infant enrolled on August 19, 2024.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Corrected during the inspection.

  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “In space #10 a child enrolled on June 2, 2025, did not have a Medication Administration Permission Form for Equate Lotion Sunscreen SPF 50 on file for review.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Corrected during the inspection.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “The most recent playground inspection prior to today’s visit was conducted on April 21, 2025.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Corrected during the inspection.

  • Parent’s medication authorization did not include required information.

    “In space #7 a child enrolled on June 16, 2025, had a Medication Administration Permission Form for Over-The-Counter Topical Medications and Fluoridated Toothpaste form for Aquaphor Healing Ointment that did not have the amount to be administered, expiration date, and when to apply the topical ointment listed on the form.”

    Rule Parent's medication authorization did not include required information.. Corrected during the inspection.

Nov 14, 2024: unannounced1 violation
  • Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.

    “One (1) 4 oz. tube of Banana Boat Kids Max Protect and Play Sunscreen, labeled with a child’s name was stored in the locked medication drawer in space #2. The sunscreen did not have authorization to administer; however, the sunscreen had a “Special Item Permission” form dated August 12, 2024. The Special Item Permission form did not document the name of the sunscreen or the instructions on how to administer the sunscreen.”

    Rule Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 27, 2024. Correction verified: by a letter from the provider.

Sep 11, 2024: unannounced4 violations
  • Center staff did not comply with the safe sleep policy.

    The inspectors’ words, 282 words

    “The visual sleep charts for one (1) infant, five months of age in space #5, documented the infant was initially placed on their tummy for sleeping at 9:15am on September 5, 2024, on their side at 9:50am on September 6, 2024, on their side at 9:45am on September 9, 2024, on their tummy at 2:10pm on September 9, 2024, on their tummy at 9:40am on September 10, 2024, and on their tummy at 10am on September 11, 2024. The visual sleep charts for one (1) infant, ten months of age in space #5, was initially placed on they tummy at 12:15pm on August 28, 2024. The visual sleep chart for one (1) infant, ten months of age in space #5, documented a visual sleep check at 12:40pm on September 5, 2024, and the next visual check was documented again at 1pm. The visual sleep chart for one (1) infant, ten months of age in space #5, documented a visual sleep check at 2pm on September 9, 2024, and the next visual check was documented again at 2:25pm. The visual sleep chart for one (1) infant, four months of age in space #6, documented an initial sleep time of 8:35am on August 21, 2024, and the next time documented on the visual sleep chart was 9:08am and a comment that noted the infant woke up. The visual sleep chart for the same infant on September 5, 2024, documented the visual sleep checks at 9:25am, 9:40am, 10am and 10:02am with a comment that noted the infant woke up. The visual sleep chart for one (1) infant, four months of age in space #4, the position was not documented on August 28, 2024, at 1:11pm.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care.

    “The schedule posted in space #10 where school age children are enrolled, did not list the times the activities would occur. The schedule listed “arrival and open snack, outside play (30 minutes), homework support (30 minutes), group meeting (15-20 minutes), outside play (30 minutes), literacy circle (15 minutes), inquiry and exploration time (60 minutes), departure.”

    Rule Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child’s file.

    “The incident report on file for one child with an enrollment date of August 12, 2024, did not document where the child received medical treatment, time the parent was notified and by whom.”

    Rule Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

  • Rule violated (DCDEE’s description below)

    “For children under three years of age, the schedule did not include regular daily events such as arrival and departure, free choice times, outside time and/or teacher- directed activities. The schedule posted in space #5 and space #6, did not list the times the activities would occur.”

    Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 23, 2024. Correction verified: by a letter from the provider.

All 14 visits on record
Visits on record
DateVisitWhat the record says
Oct 8, 2026Unannounced visitNo violations cited
Jul 7, 2026Announced visitNo violations cited
Jul 1, 2026Unannounced visit3 violations cited
Jun 17, 2026Announced visitNo violations cited
Apr 21, 2026Announced visit6 violations cited
Apr 15, 2026Unannounced visit4 violations cited
Jul 10, 2025Unannounced visitNo violations cited
Jul 7, 2025Unannounced visit6 violations cited
May 21, 2025Announced visitNo violations cited
Dec 31, 2024Unannounced visitNo violations cited
Nov 14, 2024Unannounced visit1 violation cited
Sep 11, 2024Unannounced visit4 violations cited
Jul 31, 2024Announced visitNo violations cited
Jun 12, 2024Announced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Feb 3, 2025.
  • Licensed for 170 children, ages 0 through 12.
  • Enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 14000437.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: The Sunshine House, Inc.-N.C..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 46 child care providers in Caldwell County, the middle value for violations cited in the last three years was 5; this one had 24.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

12 of the 46 in Caldwell County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
The Sunshine House Early Learning Academy #245 This child care provider24
Northside Children’s Learning Center22
Totland Childcare13
Prime Time Youth Focus7
Lacey’s Place14
Lower Creek Wrap Around7
Valmead Preschool3
Gamewell Elementary Wraparound6
Whitnel Wraparound5
Whitnel Pre-K / Even Start3
Gamewell Elementary Pre-K11
Davenport Wraparound10
First Baptist Church of Lenoir Preschool32

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.