Tutor Time Poplar Tent
A child care center in Concord, North Carolina 28027
8333 Poplar Tent Road, Concord, North Carolina 28027. (704) 785-8300.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 38 violations in the last three years
- Jun 172026 the latest visit on record
- 227 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 DCDEE visits in the last three years, the latest on Jun 17, 2026.
38 violations cited in the last three years, 38 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
38 violations in 8 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Jun 4, 2026: unannounced12 violations
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A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.
“One child’s file did not have a completed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy statement/”
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A current activity plan was not posted for each group of children for reference.
“In Spaces 6 and 11 there was not a current activity plan posted.”
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A valid qualification letter was not on file and available to review at the facility.
“A qualifying letter was not on file for N. Miller.”
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Application for employment and date of birth was not on file for all staff.
“One staff hired on 4/27/26 did not have a complete application on file.”
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Application for enrollment did not include all required information.
“One child’s file had an incomplete application.”
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Two staff (DOH: 6/1/26, 5/18/26) did not have a medical report on file.”
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Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space 5 sunscreens and diaper ointments were stored in an unlocked drawer below five feet high.”
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Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.
“The last documented playground inspection took place in February 2026.”
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On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
“One staff (DOH: 6/1/26) did not have a tb screening test on file.”
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The EMC plan was not reviewed with all staff annually and whenever the plan was revised.
“Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have the EMC plan reviewed with them.”
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The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person’s file.
“Three staff (DOH: 5/15/26, 6/3/26, 6/1/26) did not have a completed Prevention of Shaken Baby and Abusive Head Trauma policy on file.”
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The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Four staff (DOH: 4/27/26, 5/15/26, 6/3/26, 6/1/26) had not had the EPR plan reviewed with them.”
Jul 9, 2025: unannounced6 violations
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A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“In Spaces 4 and 7 there were diaper creams and sunscreens that did not have a complete permission to administer form.”
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All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair.
“In Spaces 2 and 9 there were areas of the wall where paint was peeling and drywall or plaster was exposed and accessible to children.”
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Application for enrollment did not include all required information.
“One child’s application did not include fears, or special health care concerns.”
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Emergency and identifying information, including the child’s name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported.
“There were three children missing a photograph on their emergency information form.”
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Emergency information did not name childs health care professional.
“Two children’s files did not contain either the hospital of choice or physician of choice.”
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Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional.
“In Space 3 a prescription ointment was not in the original container with a pharmaceutical label.”
May 29, 2025: unannounced1 violation
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Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“One staff with a hire date of May 27, 2025 did not have a medical report on file.”
Apr 14, 2025: unannounced1 violation
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Discipline was not appropriate for the child’s age and development.
“While a child was crying, a teacher placed their hands on a child’s face to hold their head still to assist them with eating, The teacher in question did not choose a developmentally appropriate method of discipline to handle the child’s behavior.”
Jan 9, 2025: unannounced5 violations
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A safe indoor and outdoor environment was not provided for the children.
“In Space 10 there was an outlet plate which was cracked and exposing the electrical box. Two stools had a peeling surface which could be a hazard if swallowed. Spaces 4,5,6,7,8 and 10 had areas of chipping paint on walls and doors which could be hazardous for children.”
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had not completed CPR training as required.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had not completed First Aid training as required.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Spaces 1b and 4 there were exposed outlets within reach of children.”
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Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule.
“Two diaper ointments had permission to administer forms that had expired.”
Sep 17, 2024: unannounced4 violations
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All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not complete CPR within 90 days of hire.”
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All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff with a hire date of March 25, 2024 did not receive First Aid within 90 days of hire.”
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Application for enrollment did not include all required information.
“One child’s application did not include all the information including fears, dislikes and special health concerns.”
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Parent’s medication authorization did not include required information.
“In Spaces 5 and 7 the permission to administer forms were incomplete.”
Mar 20, 2024: unannounced6 violations
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A violation was found for which there is no item number.
The inspectors’ words, 91 words
“15A NCAC 18A .2820(c) Non-aerosol sanitizing, disinfecting, and detergent solutions, hand sanitizers, and hand lotions shall be kept out of reach of children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent (soapy water) solutions. Hand soap other than that which is in bulk containers is not required to be kept out of reach of children or in locked storage. In Space 6 the sanitizer and disinfectant were not stored five feet up or in locked storage.”
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 10 a bottle of white out with multiple warnings was stored in an unlocked cabinet.”
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Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years.
“Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff with a hire date of June 19, 1923 did not have a valid ITS-SIDS. According to the Staff and Training Worksheet the staff is an afternoon infant teacher.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Spaces 1b, 2, and 4 there were outlets without safety covers and were accessible to children.”
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Parent’s medication authorization did not include required information.
“In Spaces 2 and 4 the permission to administer forms were not complete.”
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Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In Space 4, a classroom occupied by two year old children, there were plastic bags accessible to children.”
Feb 26, 2024: unannounced2 violations
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All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In Space 11 a plug in air freshener was being used and accessible to children.”
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Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“In Space 11 there was a small power strip with uncovered outlets which were accessible to children.”
Feb 12, 2024: unannounced1 violation
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Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“A staff member used their foot to raise cots 4-5 inches off the floor and then drop them to wake children who were asleep on the cot for naptime.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 17, 2026 | Unannounced visit | No violations cited |
| Jun 4, 2026 | Unannounced visit | 12 violations cited |
| May 18, 2026 | Unannounced visit | No violations cited |
| Mar 24, 2026 | Unannounced visit | No violations cited |
| Jan 29, 2026 | Unannounced visit | No violations cited |
| Jan 20, 2026 | Announced visit | No violations cited |
| Sep 17, 2025 | Unannounced visit | No violations cited |
| Jul 9, 2025 | Unannounced visit | 6 violations cited |
| May 29, 2025 | Unannounced visit | 1 violation cited |
| Apr 22, 2025 | Unannounced visit | No violations cited |
| Apr 14, 2025 | Unannounced visit | 1 violation cited |
| Jan 9, 2025 | Unannounced visit | 5 violations cited |
| Oct 14, 2024 | Unannounced visit | No violations cited |
| Sep 19, 2024 | Announced visit | No violations cited |
| Sep 17, 2024 | Unannounced visit | 4 violations cited |
| Sep 3, 2024 | Unannounced visit | No violations cited |
| Jun 19, 2024 | Unannounced visit | No violations cited |
| Mar 20, 2024 | Unannounced visit | 6 violations cited |
| Feb 27, 2024 | Unannounced visit | No violations cited |
| Feb 26, 2024 | Unannounced visit | 2 violations cited |
| Feb 12, 2024 | Unannounced visit | 1 violation cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jul 23, 2018.
- Licensed for 227 children, ages 0 through 12.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 13000432.
- Restriction: Other - 35 sq. ft. per child. Meets highest enhanced ratios minus one.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Tutor Time Learning Centers, LLC.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 90 child care providers in Cabarrus County, the middle value for violations cited in the last three years was 6.5; this one had 38.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Weddington Hills Kids Plus | 0 |
| Mcgill Learning Center | 14 |
| Cox Mill Kids Plus | 0 |
| The Sunshine House | 21 |
| Primrose School at Afton Village | 5 |
| Pitts Kids: Plus | 0 |
| Bunnypatch Childcare | 2 |
| Carl A Furr Kids:plus | 4 |
| W. R. Odell Kids:plus | 1 |
| Tutor Time Poplar Tent This child care provider | 38 |
| Grandma’s Kidz Child Care Center | 5 |
| The Goddard School at Edison Square | 24 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
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North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.