Verner
A child care center in Asheville, North Carolina 28805
2586 Riceville Rd, Asheville, North Carolina 28805. (828) 298-0808.
- administrative action in the last three years
Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.
The short answer
- 56 violations in the last three years
- Oct 62026 the latest visit on record
- 100 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Quality rating
- Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 DCDEE visits in the last three years, the latest on Oct 6, 2026.
56 violations cited in the last three years, 56 of them marked corrected.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
When those violations happened
56 violations in 11 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Oct 6, 2026: unannounced1 violation
-
Children were not adequately supervised at all times.
“On 9/29/2026 at 3:30p, and incident occurred where a teacher substituting in a classroom mistakenly left a four-year-old child indoors for five (5) minutes or less while taking a group of children outside.”
Jul 7, 2026: unannounced7 violations
-
A child care operator did not notify the Division of any new child care providers, as defined in G.S.
“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of eight (8) staff member that were hired at Verner.”
-
A violation was found for which there is no item number.
“Space #4 (Balsam), two (2) staff personal bags accessible to the children in an unlocked closet.”
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“Space #1 (Cherry), one (1) container of disinfectant wipes below five (5) feet accessible to children in an unlocked storage space.”
-
All equipment and furnishings were not in good repair.
“Walnut outdoor play space, one (1) broken container was located in the sandbox.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Space #3 (Elm), three (3) uncovered electrical outlets on the power cube on top of the cubbies near the loft.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member hired 1/5/2026 did not receive at least 16 hours of orientation within first 6 weeks. First six weeks was due by 2/16/2026 and staff completed the training on 2/23/2026.”
-
Parent’s medication authorization did not include required information.
“Space #1 (Cherry), one (1) Aquaphor stick was missing the specific dose. The form stated as much as needed.”
Jan 8, 2026: unannounced7 violations
-
A safe indoor and outdoor environment was not provided for the children.
“Space #4 (Balsam) Guinea pigs on-site without vaccination record on file for review.”
-
All electrical appliances were not used in accordance with the manufacturers instruction.
“Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. Space #1 (Ginko) a pink Revlon hair straightener in the bottom drawer under the bottle warmer area accessible to children.”
-
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.
“Space # 3 (Elm) two (2) electrical outlets were uncovered. In the hallway outside of the Ginko classroom door, one (1) electrical outlet was uncovered.”
-
Fire drills were not practiced monthly and/or the drill record was incomplete.
“A monthly fire drill for February 2025 was not conducted”
-
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below.
“The kitchen thermometer on the outside of the refrigerator was not working and a thermometer was unable to be located to determine the temperature of the refrigerator.”
-
Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment.
“On the infant and toddler playground, two (2) swings were observed hanging from the wooden structure close to the fence. The fall zone did not extend two (2) times the length of the pivot point to the surface below. The surfacing shall be to the front and rear of the swing.”
-
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current.
“Emergency Preparedness and Response plan was not reviewed annually. The last review was completed on 12/17/2024.”
Sep 30, 2025: unannounced4 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #2 (walnut), an unlocked closet with sunscreen stored below five (5) feet on the shelf.”
-
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care.
“The two (2) primary staff currently working in space #2 (walnut), do not have a current ITS-SIDS certification. One (1) staff member was recently hired on September 2, 2025, and the other staff member hired 4/8/2024 and recently started working in the older infant classroom.”
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“Per staff interviews, the staff member reported she witnessed the other staff member “yank” up the ten (10) month old child that was crying and in a not nice tone stated “we’re not doing this today.””
-
The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.
“In Space #2 (Walnut), the older infant classroom, the safe sleep policy was not posted for parents and staff to refer to.”
Jul 16, 2025: unannounced5 violations
-
A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.
“Space #6, one (1) prescription medication was on-site without a permission to administer medication form.”
-
A safe indoor and outdoor environment was not provided for the children.
“Space #3, during nap time, I observed the room was too dark to be able to see the children’s wellbeing. Space #7, I observed one (1) child with a blanket over their face.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“Space #3, I observed one (1) diaper cream permission to administer medication form that expired 1/22/2025. Space #6, one (1) diaper cream expired 4/2025 and the permission to administer medication form expired 1/22/2025.”
-
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection.
“Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last approved fire inspection on file is dated 6/25/2024. Fire Marshall came on 6/18/25 but the inspection is marked unsatisfactory.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“Emergency drills were not conducted and documented every 3 months. The last emergency drill was practiced on 6/18/2025, and the previously conducted emergency drill was conducted on 1/23/2025.”
Jan 15, 2025: unannounced7 violations
-
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.
“Child enrolled on 1/14/2025 did not have a signed and dated statement by the parent acknowledging receipt of the Summary of Law before the child was enrolled in the child care facility.”
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #7 (Dogwood), While monitoring the indoor space, I observed ten (10) individual alcohol wipes in the first aid kit”
-
Center staff did not comply with the safe sleep policy.
The inspectors’ words, 149 words
“In space #1 (Cherry), while monitoring the classroom environment, five (5) infants safe sleep checks were not conducted within fifteen minutes as stated in the safe sleep policy. One (1) child on 12/19/2024 checked at 10:00a and rechecked at 10:16a, Another child on 1/14/2025 was checked at 9:20a and rechecked at 9:45a a span of twenty-five (25) minutes between checks and not documentation stating that the child woke up during this time., another time of the day the child was checked at 12:40p and rechecked at 1:00p a span of twenty (20) minutes. On 12/19/24 a child was checked at 10:32a and rechecked at 11:00a a span of twenty-eight (28) minutes. Another child on 1/9/2025 the child was checked at 10:19a and rechecked at 10:40a a span of twenty-one (21) minutes. Another child on 1/14/2025 was checked at 12:50p and rechecked at 1:26p a span of forty-six (46) minutes.”
-
Emergency information did not name childs health care professional.
“Child enrolled on 1/14/2025 emergency medical care information did not include the responsible party’s choice of health care professional.”
-
Operational policies were not discussed with parents on or before the child’s first day and/or they were not notified in writing of all changes.
“Child enrolled on 1/14/2025 receipt and discussion of Operational Policies at enrollment documentation was on file but was left blank and the parent did not sign the form to document this information was received and discussed.”
-
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.
“A shelter in place drill was documented for 10/30/2024, but the facility was closed till 11/4/2024 due to Tropical Storm Helene. A drill has not been conducted since the facility reopened on 11/4/2024. The previous completed drill was 7/30/2024.”
-
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction.
“Child enrolled on 1/14/2025 did not have a signed notification of smoking and tobacco restrictions on file.”
Dec 19, 2024: unannounced1 violation
-
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child’s developmental needs.
“It was reported and confirmed that on 2/7/24 a staff member grabbed a child’s arms that was hitting her and used a harsh tone.”
Nov 8, 2024: unannounced1 violation
-
A violation was found for which there is no item number.
“One (1) staff member was observed delivering the lunch cart to the Dogwood and Ginko classrooms not wearing a hair restraint.”
Aug 27, 2024: unannounced3 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #7, one (1) bottle of essential oil on a shelf up five (5) feet with additional warnings. The teacher moved the essential oil to a locked closet.”
-
Documentation of staff’s on-going training was not on file and/or was not current .
“Staff member hired 4/15/2024 First Aid and CPR card was not on file for review after completion of the training on 7/20/2024.”
-
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age.
“In space #7, one (1) plastic wipe packaging on the counter accessible to the children. The administrator moved the plastic wipe packaging up five (5) feet to be inaccessible to the children.”
Aug 19, 2024: unannounced1 violation
-
Perishable foods were not stored to protect against spoilage.
“Multiple cheeses were observed, and temperature registered at 47 to 53 degrees by Brittany Case, Registered Environmental Health Specialist. The cheese had one (1) hour to be cooled back to appropriate temperature of 45 degrees or below before the facility had to discard the cheese. The kitchen staff corrected this during the visit.”
Aug 9, 2024: unannounced10 violations
-
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.
“In space #7 one (1) Bear Horn in aerosol can unlocked on shelf above the teacher counter.”
-
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.
“Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members did not renew CPR certification prior to the expiration date. One (1) new staff member hired 4/15/2024 CPR was not on file.”
-
All staff did not successfully complete certification in First Aid appropriate to the age of children in care.
“Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members did not renew First Aid certification prior to the expiration date. One (1) new staff member hired 4/15/2024 First Aid was not on file.”
-
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Staff member hired 5/13/2024 documentation of orientation form was not completed. Staff member hired 5/21/2024 documentation of orientation form was not completed.”
-
Equipment and furnishings were not sturdy, stable and free of hazards.
“On the pre-k playground, sharp edges were exposed on the lattice at the base of the climber.”
-
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.
“In space #6, one (1) prescription medication permission to administer medication form expired on 3/20/2024.”
-
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container.
“In space #4, one (1) bottle of Benadryl unlocked in the emergency backpack.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member hired 5/13/2024 documentation of orientation form was not completed. Staff member hired 5/21/2024 documentation of orientation form was not completed.”
-
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches.
“On the Walnut and Ginko playground that had an opening greater than 3 ½ inches. I discussed with Ms. Whitley that the gate needed to be adjusted so that a child did not get their arm or leg stuck if they attempted to stick their arm or leg through the opening.”
-
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child’s parent or health care professional.
“In space #4, one (1) medical action plan that expired on 4/20/2024. The plan was dated 4/20/2023 and must be updated annually by the physician.”
May 21, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
The inspectors’ words, 125 words
“In space #7 with a group of two to three years, at 2:15p, I observed a three-year-old child on their cot cover their face with their blanket. At 2:16p the lights came on and the child pulled the cover off and covered their head back up. At 2:21p a staff member completed the name to face recognition. The staff member did not remove the blanket from the child’s face. At 2:25p the administrator walked over to the child whose face was covered and did not uncover the child’s face. At 2:26p another staff member walked over to the child whose face was covered and did not uncover the child’s face. At 2:33p the child uncovered their face by themselves when they woke up. ***REPEAT VIOLATION***”
May 7, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“An incident that occurred on 5/2/2024. A two year old child was left unattended on the playground for about fifteen (15) seconds.”
Jan 31, 2024: unannounced1 violation
-
Children were not adequately supervised at all times.
“In space #9, on Wednesday, January 24, 2024, during routine classroom transitions from inside to the outside playground, a child was inadvertently left unattended for a very brief period. Upon discovery, immediate action was taken to ensure the child’s safety and well-being. The incident was reported to the child’s parents, and appropriate measures have been implemented to prevent a recurrence.”
Jan 25, 2024: unannounced6 violations
-
An individual written feeding plan was not provided by child’s parent or health care provider or was not followed and posted.
“(omit posting for centers located in a residence). Feeding plans were not posted in space #1 (Tupelo).”
-
Bed, cribs, playpens, cots or mats were not placed at least 18” apart or separated by partitions when in use.
“Two (2) cots in the library area was sixteen (16) inches apart in space #6 (Ginko).”
-
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months.
“Staff OR hired 10/30/2023 medical report on file was older than twelve months.”
-
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
“Staff member KC Hired 6/15/2022 was not completed within the first two weeks.”
-
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.
“Staff member KC Hired 6/15/2022 was not completed within the first six weeks.”
-
Staff did not complete the health and safety training within one year of employment.
“Staff members FS hired 10/11/2022 and staff member BG hired 9/19/2022 health and safety training topics were not completed within the first year of employment.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 6, 2026 | Unannounced visit | 1 violation cited |
| Jul 7, 2026 | Unannounced visit | 7 violations cited |
| Jan 8, 2026 | Unannounced visit | 7 violations cited |
| Oct 10, 2025 | Unannounced visit | No violations cited |
| Sep 30, 2025 | Unannounced visit | 4 violations cited |
| Jul 16, 2025 | Unannounced visit | 5 violations cited |
| Jan 15, 2025 | Unannounced visit | 7 violations cited |
| Jan 8, 2025 | Unannounced visit | No violations cited |
| Dec 19, 2024 | Unannounced visit | 1 violation cited |
| Nov 8, 2024 | Unannounced visit | 1 violation cited |
| Aug 27, 2024 | Unannounced visit | 3 violations cited |
| Aug 26, 2024 | Unannounced visit | No violations cited |
| Aug 19, 2024 | Unannounced visit | 1 violation cited |
| Aug 9, 2024 | Unannounced visit | 10 violations cited |
| Jul 11, 2024 | Unannounced visit | No violations cited |
| Jun 3, 2024 | Unannounced visit | No violations cited |
| May 21, 2024 | Unannounced visit | 1 violation cited |
| May 7, 2024 | Unannounced visit | 1 violation cited |
| Feb 7, 2024 | Unannounced visit | No violations cited |
| Jan 31, 2024 | Unannounced visit | 1 violation cited |
| Jan 25, 2024 | Unannounced visit | 6 violations cited |
Is it licensed?
- Child Care Center, holding a Five Star Center License since Jan 21, 2026.
- Licensed for 100 children, ages 0 through 6.
- Enrolled in North Carolina’s subsidized child care program.
- North Carolina’s licence number: 11000456.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Has North Carolina acted against it?
- DCDEE says it has issued one or more administrative actions for this facility in the past three years; North Carolina’s page doesn’t say what they were, and shows one only after its 30-day appeal period.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
Who does the caring?
- North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.
Who owns it?
- Owner, as North Carolina lists it: Verner.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How is it rated?
- Star Rated License: 5 stars of five.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
How does it compare nearby?
- Among 102 child care providers in Buncombe County, the middle value for violations cited in the last three years was 19; this one had 56.
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Verner This child care provider | 56 |
| Haw Creek Elementary School Head Start | 20 |
| YMCA Charles Bell Afterschool | 18 |
| YMCA Haw Creek Afterschool | 14 |
| East Asheville Academy | 76 |
| Montessori Learning Community of Asheville, East | 35 |
| West Asheville Baptist Early Learning Center | 16 |
| Asheville Jewish Community Center | 87 |
| Annette’s Day Care | 25 |
| Tammy Pratt Day Care Home | 3 |
| Rainbow Community School | 28 |
| Sand Hill-Venable Elementary Head Start | 5 |
What the record doesn’t say
- North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
- DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
- North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.
Sources
-
North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.
Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.
If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 3, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.