Hearth Record

Riverside Pre-Kindergarten

A child care center in Newland, North Carolina 28657

8020 US 19e Hwy S, Newland, North Carolina 28657. (828) 737-5600.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 27 violations in 6 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 DCDEE visits in the last three years, the latest on Oct 20, 2026.

28 violations cited in the last three years, 23 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

27 violations in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 3, 2026.

27 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Oct 20, 2026: unannounced5 violations
  • A current schedule was not posted for each group of children for reference.

    “A daily schedule was not posted for review.”

    Rule A current schedule was not posted for each group of children for reference..

  • A valid qualification letter was not on file and available to review at the facility.

    “L. Goforth did not have a valid qualifying letter on file for review.”

    Rule A valid qualification letter was not on file and available to review at the facility..

  • All staff records, except financial records, were not made available for review.

    “One (1) staff members file was not available for review.”

    Rule All staff records, except financial records, were not made available for review..

  • Prior to employment a Criminal Background Check was not completed.

    “L. Goforth did not complete the criminal background check process prior to employment.”

    Rule Prior to employment a Criminal Background Check was not completed..

  • The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

    “Documentation that the EMC plan was reviewed with all staff annually and whenever the plan was revised was not on file for review.”

    Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised..

Mar 24, 2026: unannounced6 violations
  • A current activity plan was not posted for each group of children for reference.

    “Activity plans posted was dated 2/9/2026-2/13/2026.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • A violation was found for which there is no item number.

    “Employee purses and other personal effects shall be kept out of reach of children. Two (2) teacher bags were sitting on the floor under the teacher desk.”

    Rule A violation was found for which there is no item number.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “One (1) bag of equate cough drops were observed in the teachers unlocked desk drawer. One (1) instant cold pack was observed in the first aid kit.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “Two (2) electrical outlets were observed uncovered (one (1) by the sink and one (1) under the teacher’s desk on a power strip).”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.

    “The last playground inspection was documented on 11/10/2025. A playground inspection was completed during the visit.”

    Rule Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2026. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last shelter-in-place drill was practiced on 3/6/2026. The previous drill was completed on 10/9/2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 25, 2026. Correction verified: by a letter from the provider.

Nov 14, 2025: unannounced3 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the five (5) staff, including the administrator, that are hired by Riverside Pre-Kindergarten.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 24, 2025. Correction verified: by a letter from the provider.

  • A current schedule was not posted for each group of children for reference.

    “A daily schedule was not observed posted in the classroom.”

    Rule A current schedule was not posted for each group of children for reference.. Corrected during the inspection.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “Five (5) electrical outlets were observed uncovered, on a power strip located under the television in the hallway outside of the restrooms. **REPEAT VIOLATION**”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

Apr 2, 2025: unannounced1 violation
  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “While monitoring the classroom, I observed two (2) uncovered electrical outlets on the power strip under the teacher’s desk. One (1) uncovered electrical outlet to the left of the exterior door behind the Huggies wipe box on the table”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

Nov 25, 2024: unannounced1 violation
  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “While monitoring the indoor space, I observed the tall cabinet to the right of the classroom sink was unlocked. The cabinet contained Clorox wipes.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

May 1, 2024: unannounced11 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “Staff member M. Brewer hired 4/29/2024 did not have a criminal background check on file or in the ABCMS system.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member hired 6/11/2012 CPR expired 5/2022.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member hired 6/11/2012 First Aid expired 5/2022.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 13, 2024. Correction verified: by a letter from the provider.

  • All staff records, except financial records, were not made available for review.

    “One (1) Staff members hired on 4/29/2024 staff file was not on-site for review during the visit. When asked about the staff members files, the lead teacher stated that the only file she was aware of was housed off-site at the Board of Education building. I monitored the licensing notebook to verify that the staff members did not have a file on-site. No staff file was available for review during the visit for the one (1) staff members hired 4/29/2024.”

    Rule All staff records, except financial records, were not made available for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2024. Correction verified: by a letter from the provider.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “Staff member hired 8/1/2020 and staff member hired 6/11/2012 health questionnaire form was not updated annually.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2024. Correction verified: by a letter from the provider.

  • Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.

    “Staff members hired 8/1/2020 emergency information form was not updated annually. The staff member completed this during the visit.”

    Rule Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually.. Corrected during the inspection.

  • Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.

    “Outside at the back of the school on the pavement a construction area was accessible to the children while they engaged in play with the trikes. One (1) child was observed running in the construction area to attempt to catch a butterfly.”

    Rule Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2024. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “Staff member M. Brewer hired 4/29/2024 did not have a criminal background check on file or in the ABCMS system.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 15, 2024. Correction verified: by a letter from the provider.

  • Staff did not complete the health and safety training within one year of employment.

    “Staff member hired 6/11/2012 did not complete the health and safety training within one year of employment. Completion certificates were not on file for review.”

    Rule Staff did not complete the health and safety training within one year of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2024. Correction verified: by a letter from the provider.

  • Staff required to receive on-going training had not completed the required number of hours according to their education and experience.

    “Staff member hired 6/11/2012 did not completed the required number of hours according to their education and experience. Completion certificates or training transcript was not on file for review.”

    Rule Staff required to receive on-going training had not completed the required number of hours according to their education and experience.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2024. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “Staff member hired 6/11/2012 did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A completion certificate was not on file for review.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 17, 2024. Correction verified: by a letter from the provider.

Nov 30, 2023: unannounced1 violation
  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “The power strip located behind the phone to the right of the teachers desk had two (2) uncovered electrical outlets. The teacher corrected during the visit.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

All 8 visits on record
Visits on record
DateVisitWhat the record says
Oct 20, 2026Unannounced visit5 violations cited
Jun 4, 2026Announced visitNo violations cited
Mar 24, 2026Unannounced visit6 violations cited
Nov 14, 2025Unannounced visit3 violations cited
Apr 2, 2025Unannounced visit1 violation cited
Nov 25, 2024Unannounced visit1 violation cited
May 1, 2024Unannounced visit11 violations cited
Nov 30, 2023Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Apr 30, 2026.
  • Licensed for 18 children, ages 3 through 6.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 06000032.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Avery County Schools.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 11 child care providers in Avery County, the middle value for violations cited in the last three years was 15; this one had 28.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

10 of the 11 in Avery County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Riverside Pre-Kindergarten This child care provider28
Avery County Head Start Center5
Newland Pre-Kindergarten28
Children’s Castle8
Kingdom Kids Childcare Center15
Freedom Trail Pre-Kindergarten26
Crossnore Prekindergarten19
High Country Head Start Center7
Banner Elk Pre-Kindergarten12
Littlefaces Childcare Center LLC17
Hugh Chapman Early Learning Center14

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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