Educators for Quality Alternatives

Child to Staff Ratio

“1711.A.&B.&D.&E.: Based on observation at 1:35 p.m., S1 failed to meet the required child to staff ratio infants. The Specialist observed S1 caring for 7 children, ages 6 months to 1-year-old. The required ratio for children of this age is 5:1 children per 1 staff person. This was corrected at 1:42 p.m. when S3 arrived in the classroom.”

Rule 1711.A.&B.&D.&E.

Daily Attendance Records - Children

Rule 1507.A.

Daily Attendance Records - Staff and Owners

“1507.B.1 Based on record review on 01/21/2026 at 12:00 p.m. S1 failed to provide documentation of a daily attendance record for Staff and Owners, to include the time of arrival and departure for S1, S2, and S3. On 01/12/2026, S1 failed to document a time of departure. On 01/20/2026, S2 failed to document a time of departure. On 11/14/2025, S3 failed to document a time of departure.”

Rule 1507.B.

Supervision

“1713.A. Based on observations on 01/21/2026 at 12:44 p.m., S5 failed to ensure the children were under supervision at all times. The Licensing Specialist observed S5 on her cellphone scrolling while 7 children ages 3 to 4 years old were napping in her care. This was corrected when S2 instructed S5 to put her cellphone away.”

Rule 1713.A.&B.&C.

Staff Records and Personnel Files

“1715.A.1. Based on record review on 1/21/2026 at 1:30 p.m., S1 failed to have an application/staff information form to include name, date of birth, home address and phone number, training, work experience, educational background, hire date, first day onsite working with children for S5.”

Rule 1715.A.1,3.&4.

Independent Contractors Records

“1717.A. Based on record review on 01/21/2025 at 1:30 p.m., S1 failed to have documentation on file for Independent Contractors for O1 and O2, that included person’s name, address, phone number, list of duties performed while at the center.”

Rule 1717.A.

Orientation Training

“1719.A.B.&C Based on record review on 01/21/2026 at 1:30 p.m., S1 failed to have documentation that S5 received center-specific orientation and completed the LDE Key Training Module 1 within seven days of the first day present at the center. S5’s first day present at the center was 01/06/2026, but LDE Key Training Module 1 has not been completed. S1 failed to have documentation that S5 completed the LDE Key Orientation Training Modules 2 and 3 within 30 calendar days of the first day present at the center.”

Rule 1719.A.-C.

Child Neglect and Abuse Mandatory Reporter Training

“1727.A.&B. Based on record review on 01/21/2026 at 2:30 p.m., S1 failed to have documentation that S4 (DOH 09/22/2025 ) completed the annual online child abuse and neglect Mandated Reporter Training provided by DCFS. S4’s child abuse and neglect Mandated Reporter Training expired 12/17/2025.”

Rule 1727.A.-C.

CCCBC-Based Determinations of Eligibility for Visitors and Contractors

Rule 1807.C.

Availability of Safety Approved Cribs

“1909.I Based on observations and interviews at 11:30 a.m. S1 failed to have a safety approved crib available for each infant. S4 was caring for 2 infants age 8 months old and only one crib was available at the center.”

Rule 1909.I.

Health Services - Observation

“1915.A. Based on record review on 01/21/2026 at 2:45 p.m., Although S1 documented observations when something was observed on children upon arrival to the center, there failed to be results including an explanation from parent and/or child documented for the following dates 01/20/2026, 01/15/2026, 01/13/2026, 12/10/2025, 12/08/2025, 12/03/2025.”

Rule 1915.A.

Food Service and Nutrition - Menu

“1919.A.&B. Based on observations on 01/21/2026 at 11:30 a.m., S1 failed to have menu substitutions or additions posted, written or electronically, on or near the menu. The Specialist observed the menu listed chicken and sausage gumbo with rice and grilled cheese, roasted cauliflower, pineapple cubes and cantaloupe cubes, however, the children were served red beans, rice, cauliflower, corn bread, and bananas.”

Rule 1919.A.&B.

Daily Attendance Records - Visitors

“1507.E. Based on record review at 12:30 p.m., S1 failed to maintain documentation of a daily attendance record for visitors to include arrival and departure times on 09/03/2025.”

Rule 1507.E. From a complaint.

Staff Records and Personnel Files

“1715.A.1.3 Based on record review at 11:00 a.m., S1 failed to have an application/staff information form to include name, date of birth, home address and phone number, training, work experience, educational background, hire date, first day onsite working with children, for S6.”

Rule 1715.A.1,3.&4. From a complaint.

Photo Identification

“1715.A.2. Based on record review at 10:45 a.m., S1 failed to have a copy of S6s state or federal government issued photo identification available for review.”

Rule 1715.A.2. From a complaint.

Orientation Training

“1719.B. Based on record review at 1:00 p.m., S1 failed to have documentation that S6 completed the online Mandated Reporter Training and LDE Key Training Module 1 within seven days of the first day present at the center and prior to having sole responsibility for any children. S6s first day present at the center was 08/13/2025.”

Rule 1719.A.-C. From a complaint.

CCCBC-Based Determinations of Eligibility for Child Care Purposes Required for Volunteers and Staff

“1807 B. Based on record review at 10:00 a.m., S1 failed to have a CCCBC-based determination of eligibility for child care purposes from the department for S6 (DOH 08/13/2025) prior to being present at the center or performing services. S6 was on premises on 08/13/2025, 08/14/2025, and 8/15/2025.”

Rule 1807.B. From a complaint.

CCCBC-Based Determinations of Eligibility for Visitors and Contractors

“1807 C. Based on record review at 11:45 a.m., S1 failed to have a CCCBC-based determination of eligibility for child care purposes from the department for O1 prior to being present at the center or performing services. Documentation did not include the date, arrival time, departure time, signature of the contractor, signature of the staff member or language stating that O1 was accompanied by the staff member at all times while on the premises. O1 was escorted off the center premises by S1 immediately.”

Rule 1807.C. From a complaint.

Critical Incidents and Required Notifications

Rule 1103.A.-C. From a complaint.

Daily Attendance Records - Visitors

“1507.E. Based on record review on 7/2/2025, at 10:30 a.m., S1 failed to ensure the visitor’s daily attendance record included the departure time as on 2/19/2025 and 2/26/2025, O3 was not sign out; on 2/25/2025, O4 was not signed out; on 5/2/2025, 5/19/2025 and 6/9/2025, O5 was not signed out; on 5/8/2025, O6 was not signed out; and on 5/14/2025, O7 was not signed out. This could not be corrected prior to Specialists departure.”

Rule 1507.E. From a complaint.

Behavior Management Policy

“1509.A.8.a.b. Based on observation/interview on 7/21/2025, at 12:30 p.m., although the center has a Behavior Management Policy implemented, S3 (DOH 8/10/2022), used a prohibited method of discipline as C1, age unknown, was subject to verbal punishment and C2, age unknown, was subject to physical punishment. On 6/16/2025, S4 (DOH 10/2/2022, yelled at C1 and pushed C2 by the head to direct the child to the other side of the room.”

Rule 1509.A.8.a.&b. From a complaint.

Required Staffing - Director/ Director Designee

“1707.A.1.2. Based on record review/interviews on 7/2/2025, at 10:30 a.m., S1 failed to be on-site full time at the center during the day time hours of operation (prior to 9:00 p.m.) and responsible for planning, managing, and controlling the center’s daily activities, as well as responding to parental concerns and ensuring that minimum licensing requirements are met. S1 was not on premises at least 32 hours for the following weeks: 6/1/2025 6/6/2025 (0 hours).”

Rule 1707.A.1.&2. From a complaint.

Required Staffing - Staff-in-Charge

“1707.B.1.2. Based on observation/interviews on 7/2/2025, at 10:25 a.m., S1 failed to appoint a staff-in-charge when the Director is not on the premises due to temporary absence. There was not an individual at least 21 years of age appointed as Staff-in-Charge who is given the authority to respond to emergencies, inspections/inspectors, and parental concerns and have access to all required information. S1 will be on vacation starting 6/30/2025 to 7/8/2025This was not corrected prior to the Specialists departure.”

Rule 1707.B.1.&2. From a complaint.

Child to Staff Ratio

“1711.A.B.D.E. Based on observation on 7/2/2025, at 9:45 a.m., S1 failed to ensure the required child to staff ratio was met at all time as the Specialists observed 13 children ages 6-months to three-years-old on the playground with two staff, S2 and S3. The ratio for infants is 5:1; 1-year-old is 7:1, and 2-years-old is 10:1. One additional staff was needed to satisfy ratio. The ratio was corrected prior to the Specialists departure.”

Rule 1711.A.&B.&D.&E. From a complaint.

Supervision

“1713.B. Based on observation/interview at 12:45 p.m., S2 failed to ensure C4, age unknown, was being supervised on the changing table. The Specialist observed C4 placed on the changing table and left unsupervised for approximately 2-3 minutes.”

Rule 1713.A.&B.&C. From a complaint.

CPR and First Aid Certifications

“1723.A.B. Based on record review on 7/21/2025 at 10:45 a.m., S5 failed to have documentation for 1 of 3 staff on the premises and accessible to children have current certification in infant, child, and adult CPR through training approved by the Department. S5 (DOH 7/1/2012), failed to have the current certification. S5 was on the premises 7/2/2025. S5 stated a training class will be scheduled by the end of the week.”

Rule 1723.A.&B. From a complaint.

Pediatric First Aid

“1723.C. Based on record review at 10:45 a.m., S5 failed to have documentation for 2 of 3 staff on the premises and accessible to children have current certification in Pediatric First Aid through training approved by the Department. S3 (DOH 8/10/2022), and S5 (DOH 7/1/2012), failed to have the current certification. S3 was on the premises 6/30/2025 7/21/2025 and S5 was on premises 7/2/2025 and 7/21/2025 . S5 stated a training class will be scheduled by the end of the week.”

Rule 1723.C. From a complaint.

CCCBC-Based Determinations of Eligibility for Child Care Purposes Required for Volunteers and Staff

“1807.B. Based on record review on 7/2/2025, at 10:30 a.m., S1 failed to have a CCCBC-based determination of eligibility for child care purposes from the department for S5 and S6 prior to the person being present at the center and performing services. S1 (DOH 10/12/2024) and S4 (DOH 8/10/2022) were not included on the centers CCCBC roster. This was not corrected prior to the Specialists departure.”

Rule 1807.B. From a complaint.

Telephones and Emergency Numbers

“1901.A.1.-3. Based on observation on 7/2/2025, at 2:44 p.m., S1 failed to have a dedicated working phone capable of incoming and outgoing calls readily available at all times at the center.”

Rule 1901.A.1.-3. From a complaint.

Items That Can be Harmful to Children

“1901.J.K. Based on observation on 7/2/2025, at 10:35 a.m., S2 and S3 failed to ensure items that can be harmful to children, such cleaning supplies and chemicals, were in a locked cabinet or other secure place that ensures they are inaccessible to children as the Specialist observed bleach products in an unlocked cabinet in the toddler classroom. This was corrected prior to the Specialists departure.”

Rule 1901.J.&K. From a complaint.

Strings and Cords

“1901.M. Based on observation on 7/2/2025, at 10:37 a.m., S3 and S3 failed to ensure cords were inaccessible to children under age 4 as 7 children, one to three-years-old, were in the toddler classroom. The Specialist observed an unplugged curling iron on the desk, with the cord hanging to the floor. This was corrected prior to the Specialists departure.”

Rule 1901.M. From a complaint.

Staff Personal Belongings

“1901.P. Based on observation on 7/2/2025, at 10:37 a.m., S2 and S3 failed to ensure staffs personal belongings were inaccessible to children as a purse and a curling iron was on the desk in the toddler classroom and was accessible to children. This was corrected prior to the Specialists departure.”

Rule 1901.P. From a complaint.

Free of Hazards

“1903.C. Based on observation on 7/2/2025, at 10:45 a.m., S2 and S3 failed to ensure the outdoor area was not free of hazards as the Specialist observed two unwrapped water hoses, which could pose a tripping hazard, and a large rake on the play yard while the children, ages 1 to 3 years-old, were on the play yard. This was corrected prior to the Specialists departure.”

Rule 1903.C. From a complaint.

Outdoor - Enclosed

“1903.E.5. Based on observation on 7/2/2025, at 10:45 a.m., S1 failed to ensure the outdoor play space was enclosed with a permanent fence or other permanent barrier in a manner that protects children from traffic hazards, prevents children from leaving the premises without proper supervision, and prevents contact with animals or unauthorized persons. The Specialist observed a gate not properly secured due to a broken lock which led to an open field and entrance into a parking lot. This was not corrected prior to the Specialists departure”

Rule 1903.E.5. From a complaint.

Proper Lifting of a Child

“1911.I.J. Based on observation/interview on 7/21/2025, at 12:45 p.m., S4 (DOH 10/2/2022), did not lift C3, age unknown, using proper lifting techniques, S4 lifted C3 from a seated position and placed him in another seat using one arm.”

Rule 1911.I.&J. From a complaint.

Health Services - Observation

“1915.A. Based on record review at on 7/2/2025, at 10:05 a.m., S1 failed to have documentation of observations of the physical condition of each child for possible signs of illness, infections, bruises or injuries or when something was observed upon arrival to the center. Results including an explanation from parent and/or child were not documented. S1 was unable to provide observations for 6/1/2025 through 7/2/2025. This was not corrected prior to Specialists departure.”

Rule 1915.A. From a complaint.

Health Services - Parental Notification

Rule 1915.B.&C. From a complaint.

Food Service and Nutrition - Menu

“1919.A.B. Based on observation on 7/2/2025, at 9:35 a.m., S1 failed to have a current weekly menu listing specific food items served for each day of the week prominently posted, written or electronically, by the first day of the week and remain posted throughout the week. This was not corrected prior to the Specialists departure.”

Rule 1919.A.&B. From a complaint.