Charlotte’s Web Preschool

Supervision

“1713.A.&B.: Based on record review/interviews on 03/09/2026, at 1:00 p.m., S4 failed to ensure children were under supervision at all times. On 03/05/2026, at 7:29 a.m., while transitioning from the indoor playroom back to the classroom , C1, age two-years-old, was left alone and unsupervised for 23 minutes. C1 was retrieved by S5 at 7:52 a.m. S4 was terminated on 3/5/2026.”

Rule 1713.A.&B.&C.

Critical Incidents and Required Notifications

“1103.A.5.C.1. Based on interview/record review at 12:45 p.m., S2 failed to notify LDOE within 24 hours of DCFS visiting the center on 10/07/2025 to investigate the following: On 9/12/2025 at 9:54 a.m., O1, called the center to ask what happened to C1, age one-year-old, as she was bitten on the hand by another child.”

Rule 1103.A.-C.

Daily Attendance Records - Visitors

“1507.E. Based on record review on 10/22/2025, at 1:00 p.m., S2 failed to maintain documentation of a daily attendance record for Visitor’s to include first and last name, date of visit, arrival and departure times, and purpose of the visit. S2 stated DCFS visited the center on 10/07/2025 at an unknown time. There was no documentation of the visit on the center’s visitor log.”

Rule 1507.E.

Health Services - Parental Notification

“1915.B.&C. Based on record review and interviews on 10/22/2025, at 1:00 p.m., S2 failed to have documentation of the following incident: On 9/9/2025, at an unknown time, C1, age one-year-old, sustained an injury to her lip/mouth due to her falling. S2 failed to have documentation of the notification on premises.”

Rule 1915.B.&C.

Critical Incidents and Required Notifications

“o1103.A.2.B.1.3.C.1.2. Based on record review and interviews at 12:44 p.m., S3 failed to notify emergency personnel and the parents immediately and LDOE and Child Welfare within 24 hours of the following critical incident: On 8/6/2025, at 11:15 a.m., C1, nine-months-old, was observed to have blue lips and be ill. At 3:43 p.m., S3 contacted C1s father to report C1 was running a fever and needed to be picked up immediately and that his lips turned blue earlier.”

Rule 1103.A.-C. From a complaint.

Daily Attendance Records - Visitors

“o1507.E. Based on record review and interviews at 11:48 a.m., S1 failed to have a daily attendance record for all visitors that included the first and last name, date of visit, arrival times, and purpose of the visit. S1 stated that a Child Welfare Specialist came to the center on 8/20/2025, but there was no documentation of a first and last name of the representative, date of visit, arrival times, and purpose of the visit.”

Rule 1507.E. From a complaint.

Health Services - Delay Seeking Care

“o1915.D. Based on record review and interviews at 12:05 p.m., S3 failed to seek care for C1, nine months old, when emergency medical attention was required. On 8/6/2025, at 11:15 a.m., C1, was observed to have blue lips and be ill. At 3:41 p.m., S3 contacted C1s father to report C1 was running a fever and needed to be picked up immediately and that his lips turned blue earlier.”

Rule 1915.D. From a complaint.

Supervision Participation

“1713.E.F. Based on record review/interview at 11:35 a.m., While supervising a group of children, S5 (DOH 12/23/24) failed to devote their time to supervision of the children. On 2/3/2025 at 10:58 a.m., C1, age one-year-old, fell while walking down the slide and hit his head on the concrete. S5 stated she did not see C1 hit his head due to having her head down drawing on the ground and looking at her phone.”

Rule 1713.E.&F.

Critical Incidents and Required Notifications

“1103.A.-C. Based on interviews at 11:45 a.m., S1 failed to immediately notify the Parents of the following critical incident: On 12/3/2024 at 5:12 p.m., S3 released 7 three-year-olds, outside on the play yard, alone and unsupervised. O2, C1’s mother, found the children outside at 5:18 p.m. and informed S4. S4 retrieved the children at 5:19 p.m.”

Rule 1103.A.-C.

Supervision

“1713.A. Based on interviews at 11:45 a.m., S3 failed to ensure children were supervised at all times. On 12/3/2024 at 5:12 p.m., S3 released 7 three-year-olds, outside on the play yard, alone and unsupervised. O2, C1’s mother, found the children outside at 5:18 p.m. and informed S4. S4 retrieved the children at 5:19 p.m.”

Rule 1713.A.&B.&C.

Behavior Management Policy

Rule 1509.A.8.a.&b.

Proper Lifting of a Child

“1911.I.&J. Based on record review/interviews at 2:37 p.m., though the center has a proper lifting policy, S5 failed to follow it. On 2/6/2023 at 4:55 p.m., S5 lifted C1, a one-year-old by one arm to assist C1 into a standing position by taking C1’s hand and pulling upward. S5 was given a Disciplinary Action write up on 2/8/2023, and was suspended on 2/9/2023 for failing to follow the center’s proper lifting policy. S1 stated all staff were re-trained on the policy on 2/20/2023.”

Rule 1911.I.&J.

CPR and First Aid Certifications

“1723.A. Based on record review at 2:30 p.m., S1 failed to have documentation that all staff on the premises and accessible to the children have current certification in infant and child CPR through training approved by the department. S1 stated the staff are scheduled to take the training on 1/19/2023.”

Rule 1723.A.&B.

Pediatric First Aid

“1723.C. Based on record review at 2:30 p.m., S1 failed to have documentation that all staff on the premises and accessible to the children have current certification in pediatric first aid through training approved by the department. S1 stated the staff are scheduled to take the training on 1/19/2023.”

Rule 1723.C.

Health Services - Observation

“1915.A. Based on record review at 1:42 p.m., S1 failed to have documentation of an explanation from the parent or child, when something is observed upon a child’s arrival to the center.”

Rule 1915.A.