Pams Personal Touch Child Care Center

Critical Incidents and Required Notification

“1103.C.1.&2.: Based on record review and interviews on 8/19/2026, at 11:30 a.m., S1 failed to notify within 24 hours of the incident LDOE and DCFS of the following critical incident : On 8/13/2026, at 10:20 a.m., a parent informed S1 that C1, 3-years-old, disclosed to her on the night of 8/12/2026 that S3 slaps C1 in the private area. This allegation could not be validated.”

Rule 1103-A-E.

General Liability Insurance Policy

“1503.A.B.: Based on record review on 8/19/2026, at 11:15 a.m., S1 failed to maintain in force at all times and provide documentation of current commercial liability insurance for the operation of the center to ensure medical coverage for children in the event of accident or injury. The center’s commercial liability insurance policy expired on 5/28/2026. This was corrected as S1 obtained insurance on 8/20/2026.”

Rule 1503.A.-D.

Daily Attendance Records - Visitors

“1507.E.: Based on record review on 8/19/2026, at 2:15 p.m., The center’s visitor’s daily attendance record did not accurately reflect when a Visitor was on the child care premises as evidenced by a DCFS representative did not sign in for the investigation completed at the center on 8/13/2026.”

Rule 1507.E.

General Liability Insurance Policy

“1503.A.B.: Based on record review at 1:45 p.m., S1 failed to provide the required documentation of current commercial liability insurance for the operation of the center to ensure medical coverage for children in the event of accident or injury. The center’s commercial liability insurance policy expired on 5/28/2026.”

Rule 1503.A.-D.

CPR and First Aid Certifications

“1723.A.B.: Based on record review at 1:30 p.m., S1 failed to have documentation 1 of 5 staff, S5, on the premises and accessible to children had current certification in infant, child, and adult CPR through training approved by the Department.”

Rule 1723.A.&B.

Pediatric First Aid

“1723.C.: Based on record review at 1:30 p.m., S1 failed to have documentation 1 of 5 staff, S5, on the premises and accessible to children had current certification in pediatric first aid through training approved by the Department.”

Rule 1723.C.

Child Neglect and Abuse Mandatory Reporter Training

“1727.A.B.: Based on record review at 12:45 p.m., S1 lacked documentation that 5 of 7 staff, S1, S2, S5, S6, and S7 annually completed the online child abuse and neglect Mandated Reporter Training provided by DCFS.”

Rule 1727.A.-C.

Health Services - Observation

“1915.A.: Based on record review at 2:15 p.m., S1 failed to provide documentation of observations when something is observed on children upon arrival to the center. Results including an explanation from parent and/or child was not documented. S1 did not provide documentation of daily observations from 4/2/2025 through 7/28/2025. S1 stated they complete the daily observations, but the documents were misplaced.”

Rule 1915.A.

Tornado Drills

“1921.E.: Based on record review at 2:30 p.m., S1 failed to provide documentation of tornado drills that were conducted at least once per month during the months of March, April, May, and June 2025. S1 stated she did complete the drills, but could not find the documentation that was kept in a binder.”

Rule 1921.E.

Child Records and Cumulative Files

“1515.A.1. Based on record review at 1:30 p.m. S1 failed to have Childs information form for C1, C3, C4, C8, C11, C12, C13, C14.”

Rule 1515.A.1.

Emergency Medical Treatment

“1515.A.2 Based on record review at 1:45 p.m., S1 failed to have a signed and dated parental authorization to secure emergency medical treatment for C1, C3, C4, C8, C11, C12, C13, and C14.”

Rule 1515.A.2.

Releasing of Children

“1515.A.3. Based on record review at 2:00 p.m., S1 failed to have written authorization signed and dated by the parent noting the first and last names of individuals to whom the child may be released other than the parents for C13, C14.”

Rule 1515.A.3.

Independent Contractors Records

“Based on record review at 11:00 a.m., S1 failed to have a CCCBC-based determination of eligibility for child care purposes from the department obtained for O1 prior to the person being present at the center or performing services. O1 was on premises on 10/1/24, 10/15/24, 10/30/24, 11/7/24, 11/18/24, and 12/17/24.”

Rule 1717.A.

Orientation Training

Rule 1719.A.-C.

Continuing Education Training

“1721.A.-C. Based on records reviewed at 2:25 p.m., in addition to the required training from the Department of Health, Pediatric First Aid and Infant/Child/Adult CPR, S1 failed to provide documentation that S6 (DOH 6/27/16) and S7 (DOH 8/1/2014) provided opportunities to obtain a minimum of 12 clock hours of training annually in the topics found in 1719(A) and (B).”

Rule 1721.A.-C.

CPR and First Aid Certifications

“1723. F. Based on observations/record review at 10:45 a.m., S1 failed to have current certification in pediatric first aid and CPR within 90 calendar days from the date of hire prior to assuming sole responsibility for any children. The Specialist observed S9 in the infant classroom, alone, with 4 children, ages 11months to one-year-old. S5 went into S9s classroom to accompany her at 10:58 a.m.”

Rule 1723.F.

Daily Attendance Records - Children

Rule 1507.A.

Daily Attendance Records - Staff and Owners

“Based on record review/observation at 12:05 p.m., S1 failed to ensure the center’s staff and owner’s daily attendance record accurately reflected persons on the child care premises at any given time. S1 was logged in on her time card, but was not on premises. S1 returned to the center at approximately 12:35 p.m.”

Rule 1507.B.

Child Records and Cumulative Files

“1515.A.1 Based on record review at 1:30 p.m. 9 of 10 children’s records reviewed failed to contain a completed Child’s Information Form.”

Rule 1515.A.1.

Emergency Medical Treatment

“1515.A.2 Based on record review at 1:30 p.m., 9 of 10 Children’s records failed to have a signed and dated parental authorization to secure emergency medical treatment.”

Rule 1515.A.2.

Releasing of Children

“1515.A.3. Based on record review at 2:00 p.m., S1 released C1 and C7 to S2, a person not authorized by the parent, on the following dates: 09/18/24, 09/06/24, 09/05/24 and 07/23/24.”

Rule 1515.A.3.

Supervision

“1713.A.B.C Based on observation at 12:02 p.m., children failed to be under supervision at all times. While completing the census of the center, the Specialists observed three children, ages 8 months to one-year-old, alone in classroom 1. S3 was then observed leaving the kitchen and returned to Classroom 1 at 12:03 p.m.”

Rule 1713.A.&B.&C.

Rest Time Supervision

“1713.J. Based on observation 12:02 p.m., at naptime, all children grouped together for sleeping failed to be within the sight of the naptime worker and the worker was not checking on children by sight and circulating among the resting children. The Specialist observed S2 sitting at a table in classroom 3 while three children napped in classroom 2. S2 moved to and sat at a desk in classroom 2 in order to properly supervise the children.”

Rule 1713.J.

Prohibited Items

“1907-F.1. Based on observation at 12:02 p.m., S1 has an infant walker in classroom 1.”

Rule 1907-F.1.-5.

Daily Reports for Infants

“1911.E. Based on record review at 12:55 p.m., S1 failed to a daily written or electronic report for C5, 7 months-old.”

Rule 1911.E.

Tornado Drills

“1921.E. Based on record review at 3:30 p.m., S1 failed to have documentation of tornado drills that were conducted at least once per month during the months of May, and June 2024.”

Rule 1921.E.