Fay’s Day Care and Learning Center

Critical Incidents and Required Notification

“1103.A.9.B.3.: Based on record review and interview at 1:20 p.m., S1 failed to notify the parents immediately of the following incident: On 7/21/2026, at around 8:45 a.m., S10 (DOH: 1/23/2023) had a physical altercation with a parent in the presence of C1, 6-years-old, C2, 7-years-old, C3, 9-years-old, and C4, 10-years-old. This could not be corrected prior to the Specialist departure.”

Rule 1103-A-E.

Supervision

“1713.A.&B.&C.: Based on interviews at 10:50 a.m., S10 (DOH: 1/23/2023), failed to ensure children were supervised at all times. S1 stated on 7/21/2026, at around 8:45 a.m., S10 left her classroom and was involved in a physical altercation with a parent. C5, 1-years-old, C6, 4-months-old, and C7, 11-months-old, were left unsupervised for about 45 seconds until S6 entered the classroom. This could not be corrected prior to the Specialist departure.”

Rule 1713.A.&B.&C.

Orientation Training

“1719.A.-C.: Based on record review on at 11:30 a.m., S1 failed to have documentation that S2 completed the DCFS online Mandated Reporter Training within 7 days of the first day present at the center. S2’s first day present at the center was 9/29/2025. The training should have been completed by 10/6/2025. This was not corrected prior to the Specialist’s departure.”

Rule 1719.A.-C.

Critical Incidents and Required Notifications

“1103.A.5. C.1 2.: Based on interviews at approximately 2:00 p.m. on 9/11/2025, S1 failed to notify the Department and Child Welfare within 24 hours of the following critical incident: On 9/3/2025, O3, reported to S1 that C5 alleged that S9 hit him with a pen because he urinated on himself. S1 failed to report this incident to the Department and Child Welfare by the close of business on 9/4/2025. This could not be corrected during the inspection.”

Rule 1103.A.-C.

Daily Attendance Records - Children

Rule 1507.A.

Daily Attendance Records - Staff and Owners

“1507.B: Based on record review at 1:00 p.m. on 9/16/2025, the center’s staff and owner’s daily attendance record failed to accurately reflect persons on the child care premises at any given time as evidenced by S9 being signing into the center at 1:00 p.m. on 9/5/2025 and failing to sign out. S9 was signed into the center at 1:00 p.m. on 8/15/2025 and failing to sign out. This could not be corrected during the center inspection.”

Rule 1507.B.

Child to Staff Ratio

“1711.A B. Based on interviews on 9/11/2025, S1 failed to have at a minimum of 2 child care staff present at an early learning center when more than one child is present as one staff was supervising 10 children of unknown ages on 8/20/2025 from 6:00 a.m. to 7:00 a.m. alone until S5 arrived at the center. This could not be corrected during the inspection.”

Rule 1711.A.&B.&D.&E.

Alcohol, Tobacco, etc. Prohibited

“1901. O. Based on interview at approximately 1:30 p.m. on 9/12/2025, S1 failed to prohibit the use of tobacco on the childcare premises as S10 was utilizing oral tobacco (SKOAL) on the center premises on an unknown date in May of 2025. S1 satted S10 did not bring the tobacco substance back after being informed that it was not allowed. This could not be corrected during the inspection.”

Rule 1901.O.

Free of Hazards

“1903.C: Based on observation/interview at approximately 2:00 p.m. on 9/11/2025, the indoor area was not free of hazards as the front door to the center did not lock properly. S1 stated a part was on order to make the repair. The repair was made to the door on the 9/16/2025 inspection date.”

Rule 1903.C.

Room Capacity

“1903.D.5: Based on interviews at approximately 2:00 p.m. on 9/12/2025, S1 stated the number of children using a room was exceeded based on the 35 square feet per child requirement. The room can accommodate 21 children and 25 were present. This could not be corrected during the inspection.”

Rule 1903.D.5.

Health Services - Observation

“1915.A.: Based on record review at approximately 1:45 p.m., on 9/11/2025, S1 failed to document proof that each child was observed upon arrival to the center. Results including an explanation from parent and/or child were not documented. This could not be corrected during the center inspection.”

Rule 1915.A.

Infants Held While Bottle Fed

“1919.H. Based on observation at 2:20 p.m., on 9/11/2025, C14, an infant failed to be held while being bottle-fed while in S4 care. C14 was lying in a bouncer feeding himself. S4 removed the bottle from C14 prior to the Specialist leaving the room.”

Rule 1919.H.

Orientation Training

“1719.B.: Based on record review at approximately 11:00 a.m., S7 (DOH: 6/2/2025) failed to have documentation that Module 1 and Mandated Reporter training was completed within 7 days of the date of hire and Module 2 and 3 within 30 days from the date of hire. S7 should have completed 7 day training on or by 6/9/2025 and 30 day training by 7/2/2025. This could not be corrected during the inspection. S1 stated she will have S7 complete the training by 8/8/2025.”

Rule 1719.A.-C.

Child to Staff Ratio

Rule 1711.A.&B.&D.&E.

Daily Reports for Infants

“1911.E: Based on record review at approximately 3:05 p.m., S2 failed to have a daily written or electronic report for 5 of 5 infants three to eleven-months-old (C1, C12, C13, C14 C15). S2 completed the daily reports for infants prior to the Specialist leaving the center.”

Rule 1911.E.

Pacifier Attached

“1911.G: Based on observation at approximately 3:05 p.m., S2 failed to remove a pacifier that was attached to C1s shirt while in S2’s classroom. S2 removed the pacifier prior the Specialist leaving the room.”

Rule 1911.G.

Infants Held While Bottle Fed

“1919.H.: Based on observation at approximately 3:05 p.m., C1, eight-months-old, was not held while being bottle-fed. as The Specialist observed C1 in a bouncer with a blue folded blanket propping his bottle. S2 removed the bottle and blanket prior to the Specialist leaving the center.”

Rule 1919.H.

Critical Incidents and Required Notifications

“1103.A.-C. Based on interviews at approximately 3:30 p.m. on 7/31/2024, S1 failed to immediately notify O1, and the Department and Child Welfare within 24 hours of the following critical incident. During the week of 7/1/2024-7/5/2024, two center staff observed S9 (DOH: 5/19/2024) pull C1s (5-years-old) ear due to inappropriate behavior. This could not be corrected during the inspection.”

Rule 1103.A.-C.

Daily Attendance Records - Children

Rule 1507.A.

Daily Attendance Records - Staff and Owners

Rule 1507.B.

Child Abuse and Neglect Policy

“1509.A.1: Based on interview at approximately 3:00 p.m., although mandated reporters, staff failed to report an allegation or suspicion of abuse/neglect of a child to the Child Protection Statewide Hotline as center staff reported to the Specialist that they had knowledge of S9 subjecting children (C1) to physical punishment and S1 depriving children of food items. This could not be corrected during the inspection.”

Rule 1509.A.1.

Behavior Management Policy

Rule 1509.A.8.a.&b.

CPR and First Aid Certifications

Rule 1723.A.&B.

Pediatric First Aid

Rule 1723.C.

CCCBC-Based Determinations of Eligibility for Visitors and Contractors

Rule 1807.C.

Health Services - Parental Notification

“1915.B.C.: Based on interviews at approximately 3:00 p.m. on 7/30/2024 and 7/31/2024, S1 failed to have documentation of incidents, and unusual behaviors for C1 (5-years-old) as all staff interviewed, S1, S3, S4, S5, S6, S7, and S10 reported C1 would be verbally and physically aggressive to children and staff. O1 stated that she would receive calls to come pick him up for cursing, and being disobedient but she never obtained any incident reports. This could not be corrected during the inspection.”

Rule 1915.B.&C.

Food Service and Nutrition - Reasonable Time and Food Served

“1919. D.4: Based on observation at approximately 3:45 p.m. on 7/30/2024, S1 failed to provide food given to the children on individual plates, cups, napkins or paper towels as the Specialist observed S1 feeding C3, C4, C5 and C6 (all 1-year-old) from her hand while giving them caramel popcorn. S1 stopped feeding the children the popcorn once informed of the hazard by the Specialist.”

Rule 1919-D.3.&4.

Food Service and Nutrition - Choking Hazards

“1919.D.2: Based on observation at approximately 3:45 p.m., on 7/30/2024, S1 allowed children under age 4 to have a food implicated in choking incidents. The Specialist observed S1 eating a bag of Werthers Original Classic Caramel popcorn. S1 was responsible for four 1-year-old children (C3, C4, C5, and C6) who she was feeding the caramel popcorn. S1 stopped feeding the children the popcorn once informed of the hazard by the Specialist.”

Rule 1919.D.2.

Critical Incidents and Required Notifications

“1103.A. Based on record review at approximately 2:30 p.m., S1 failed to notify the Department and Child Welfare of the following critical incident: On 12/28/2023, S6 was written up by S1 for using verbal abuse against, C1, 8-years-old, in front of O1. S1 failed to report the incident by the close of business on 12/29/2023 to the Department and Child Welfare. This could not be corrected during the inspection.”

Rule 1103.A.-C.

Operations

“1501.A. Based on observation/record review at approximately 1:30 p.m., The Director, S1,failed to notify the Department prior to making changes that had an effect on the license. The center is licensed to care for 60 children and 61 children were present. This could not be corrected during the inspection.”

Rule 1501.A.

Behavior Management Policy

“1509.A.8.a.b.ii. Based on interview at approximately 1:30 p.m., although the center has implemented a behavior management policy prohibiting verbal abuse. On 12/28/2023, S6 (DOH: 10/16/2023) told C1, 8-years-old, to shut up. This could not be corrected during the inspection.”

Rule 1509.A.8.a.&b.