Clover

Critical Incidents and Required Notification

“1103.A.4.5.B.3.C.1.2. Based on interviews on 09/11/2026, at 9:17 a.m., S1 failed to notify the Department within 24 hours after receiving a visit 08/28/2026, at 12:44 p.m., from a DCFS representative to investigate allegations of neglect and lack of adequate supervision. On 8/26/2026, C1, age 1 year old, fell and bumped her head on the bathroom sink countertop after washing her hands resulting in a red bruise on her forehead. The Specialist was able to partially validate the allegation. This was not corrected prior to the Specialist’s departure.”

Rule 1103-A-E. From a complaint.

Staff Records - Retention

“1715.C. Based on record review on 09/11/2026, at 9:32 a.m., S1 failed to have all current staff names and hire dates for S3, S5, S6, S7, S8, S10, S11, S12, S14, S15, S16, S17, S18, S19, S20, S21, S22, S23,S24, S6, S27, S29 and S30 maintained in the LDOE electronic system, EdLink. This was not corrected prior to the Specialist’s departure.”

Rule 1715.B.&C. From a complaint.

Health Services - Parental Notification

“1915.C.2. Based on record review and interviews on 09/11/2026 at 9:17 a.m., S2 failed to have documentation of immediate notification to the parent when the following occurred: On 08/26/2026 C1, age 1-year-old, fell and bumped her head on the bathroom sink countertop after washing her hands at 9:13 a.m. C1 was observed with a red bruise on her forehead. The parent was notified between 9:50-9:55 a.m. This could not be corrected.”

Rule 1915.B.&C. From a complaint.

CCCBC-Based Determinations of Eligibility for Child Care Purposes Required for Volunteers and Staff

“1807 B. Based on record review at 11:00 a.m., S1 failed to have documentation of said determination available on the centers CCCBC roster at all times for S21(DOH 8/4/2025). S1 added S21 to the center’s roster during the licensing visit.”

Rule 1807.B.

Requests for CCCBC-Based Determinations of Eligibility

“1811.A.1. Based on record review at 10:30 a.m., S1 failed to have documentation of a CCCBC-based determination of eligibility prior to the individual being present at the center for S32 (DOH 03/18/2026). S23 was on premises on 3/18/2026. S32 left the premises at 10:40 a.m.”

Rule 1811.A.&B.

CPR and First Aid Certifications

“1723.F.: Based on record review at 10:15 a.m., S10 (DOH 7/31/2025) and S16 (DOH 9/4/2025) failed to have current certification in pediatric first aid and CPR within 90 calendar days from the date of hire.”

Rule 1723.F.

Daily Attendance Records - Staff and Owners

“1507.B. Based on record review at 11:30 a.m., S2 failed to ensure the center’s staff and owner’s daily attendance record accurately reflected persons on the child care premises at any given time. S7 failed to sign out on the following dates: 1/7/2025, 1/9/2025, 1/10/25, 1/13/25, 1/14/25, 1/15/25, 1/16/25, 1/17/25, 1/27/25, 1/28/25, 1/29/25, 1/31/25, 2/12/25, 2/14/25, 2/17/25, 2/18/25, 2/19/25, 2/26/25, 3/6/25, 3/7/25, 3/10/25, and 3/11/25.”

Rule 1507.B.

Monitoring policy for provisionally employed staff members

“1509.A.12.a.-d. Based on record review at 12:00 p.m., S2 failed to have documentation of a monitoring policy for provisionally employed staff with an incomplete CCCBC-based determination of eligibility for child care purposes, if copies of the written policy was provided to each parent/legal custodian of enrolled children, center staff member and provisionally employed staff member, and if signatures were obtained from each that a copy of the policy had been received.”

Rule 1509.A.12.a.-d.

Supervision

“1713.A.B.C. Based on observation at 9:40 a.m., S11, S12, S13, and S15 assigned to a specific group of children failed to know the number of children in their assigned care.”

Rule 1713.A.&B.&C.

CPR and First Aid Certifications

“1723.A.B.Based on record review at 12:30 p.m., S2 failed to have documentation that 4 of 28 staff on the premises and accessible to children have current certification in infant, child, and adult CPR through training approved by the Department. S2 (DOH 7/26/16), S23 (DOH 6/4/90), S25 (DOH 1/17/00), and S27 (DOH 3/27/07) failed to have the current certification.”

Rule 1723.A.&B.

Pediatric First Aid

“1723.C.Based on record review at 12:30 p.m., S2 failed to have documentation that 4 of 28 staff on the premises and accessible to children have current certification in Pediatric First Aid through training approved by the Department. S2 (DOH 7/26/16), S23 (DOH 6/4/90), S25 (DOH 1/17/00), and S27 (DOH 3/27/07) failed to have the current certification.”

Rule 1723.C.

CPR and First Aid Certifications

“1723.F. Based on record review at 12:30 p.m., S2 failed to have current certification in pediatric first aid and CPR prior to assuming sole responsibility for any children for S19 (DOH 1/3/25). The specialists observed S19, alone, supervising 13 children, ages 3 and 4 -years -old.”

Rule 1723.F.

CCCBC-Based Determinations of Eligibility for Visitors and Contractors

“1807.C. Based on record review at 10:45 a.m., S2 failed to have documentation of the paid, adult staff member not otherwise counted in child to staff ratios who accompanied O4, O5, O6, O7, O8, and O9 at all times while on the center premises.”

Rule 1807.C.

Requests for CCCBC-Based Determinations of Eligibility for Child Care Purposes from the Department

“1811-D. Based on record review at 10:45 a.m., S2 failed to have a log, either handwritten or in electronic form, or other written documentation of monitoring or an assigned monitor for provisionally-employed staff member S7 (DOH 12/9/24). S7 became provisional on 11/14/24. S7 was on premises 12/9/25, 12/10/25, 12/11/25, 12/13/25, 12/16/25, 12/17/25, 1/2/25, 1/3/25, 1/6/25, 1/7/25, 1/8/25, 1/9/25, 1/10/25, 1/13/25, 1/14/25, 1/15/25, 1/16/25, 1/17/25, 1/27/25, 1/28/25, 1/29/25, 1/30/24, 1/31/25, 2/3/25, 2/4/25, 2/5/25, 2/6/25, 2/7/25, 2/12/25, 2/14/25, 2/17/25, 2/18/25, 2/19/25, 2/25/25, 2/26/25, 2/28/25, 3/6/25, 3/7/25, 3/10/25, and 3/11/25.”

Rule 1811-D.

Medication Authorization - Required Container/Packaging

“1917.B. Based on observation at 2:00 p.m., S2 failed to ensure medication that was sent to the center was in its original container. The specialists observed 2 Epi-Pens in a zip loc bag with no prescription label on the bag or epi-pen.”

Rule 1917.B.

Requests for CCCBC-Based Determinations of Eligibility

“1811.A.B. Based on record review/observations at 9:38 a.m., S1 failed to have documentation of a CCCBC-based determination of eligibility (CCCBC) conducted for 1 of 31 at least once during a five-year period. S20s (DOH 07/25/2024) CCCBC expired on 09/03/24. S20 was present working in the center for the following days: 09/03/2024 and 09/05/2024. S20 does not have a current CCCBC based determination of eligibility.”

Rule 1811.A.&B.

CPR and First Aid Certifications

“1723. F.: Based on record review/interview at 11:50 a.m., S1 failed to have documentation that S2 (DOH 07/20/16), S7 (DOH 11/21/22), S8 (DOH 04/21/23), S9 (10/15/11), S10 (DOH 07/28/21), S11 (DOH 01/23/24), S12 (DOH 05/18/15), S14 (DOH 02/26/24), S17 (DOH 07/27/23), S18 (DOH 05/04/15), S21 (DOH 03/16/23), S24 (DOH 08/06/19), S26 (DOH 07/22/19), S27 (DOH 12/16/13) and S28 (DOH 09/02/92) have current certification in pediatric first aid and CPR within 90 calendar days from the date of hire. S2 stated a class is scheduled for 08/12/2024, 08/13/2024 and 08/14/2024.”

Rule 1723.F.