Tutor Time Child Care Brandywine
A licensed child care center in Wilmington, Delaware 19803
2001 Brandywine Parkway, Wilmington, Delaware 19803. (302) 478-7366.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Nov 4, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
4 visits with violations in the last three years, the latest on Sep 2, 2026; Delaware doesn’t list visits that found nothing.
28 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.
When those violations happened
28 violations in 4 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.
Sep 2, 2026: announced2 violations
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Positive Behavior Management
The inspectors’ words, 130 words
“A licensee shall ensure children are only restrained if the child or others are in imminent danger or are a risk to themselves or others. Staff #1 restrained Child #1 and placed them onto their cot multiple times in an attempt to have Child #1 be still and lay on their cot during nap time; ensure a child who has not fallen asleep within 30 minutes of nap time is permitted to do a quiet activity for the remainder of nap time. Have administrative staff review initial new-hire orientation practices, especially regarding policies on handling difficult behaviors, nap time expectations, and when to ask for help from others with behaviors. Write an action plan going forward on new-hire training in these areas and send to OCCL by September 30, 2026.”
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General Qualifications
“A licensee shall ensure a staff member is fingerprinted and the licensee has received an eligibility determination before the start of employment. Staff #1 was working in the classroom prior to receiving eligibility results for a comprehensive background check. This was corrected when Staff #1 resigned - have current administrative staff review DELACARE Regulation 28, sign an acknowledgement of understanding, and send to OCCL by September 30, 2026.”
Jan 6, 2026: unannounced Full Compliance Review11 violations
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Staff Qualifications
“Ensure all staff members have DEEDS certificate on file before being left alone with children. Staff #7 was alone with Toddlers 1”
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General Qualifications
“Ensure all staff members are fingerprinted within 5 days of their 18th birthday. Staff #14 needs to be fingerprinted, and an eligibility letter needs to be on file before returning to work.”
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Personnel Files
The inspectors’ words, 114 words
“Ensure staff files are complete. The following is needed: - Professional Development Plans--Staff #1-16. - Annual Review of Safe Sleep--Staff #1-5, 8-16. - Annual Review of Abuse and Neglect--Staff #1-5, 8-16. - Orientation--Staff # 6, 7, 13-16. - OCCL Health and Safety Training--Staff #6, 7, 13-16. - Application/Resume/Sheet--Staff #13-16. - Job Description--Staff #6, 13-16. - References--Staff #6 (1), Staff # 13-16 (4). - Declaration--Staff #6, 13, 14, 16. - Drug/Alcohol Acknowledgment--Staff #6, 13, 14, 16. - Adult Abuse Registry Check--Staff #13, 15. - Health Appraisal & Tb Screener-- Staff #6, 7, 13-16. - Release of Employment--Staff #6, 13-16. - Service Letters--Staff #6, 7, 13-16. -Training Hours--Staff #3(2), #4 (13.5), #6(4), #7(16), #8(9.5), #11(13), #12(3.25)”
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Parents Right to Know
“Ensure all tours/program inquiries receive/sign the Parents’ Right to Know statement and log.”
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Child Files
“Ensure Child Files are complete. The following is needed: - Health Appraisal/Immunization Record--Child #4-7, 11, 12, 14. - Blood Lead Screener Results--Child #4, 6, 7, 8, 9. - Developmental Plan/Assessment--Child #1-14.”
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Indoor Space
“Ensure indoor spaces are well maintained: - Pre-K 1--Repair the corners in the dramatic play area and behind the trash can (exposed drywall) - Preschool--Clean/Dust Cubbies and Remove the tape residue. Closet doors need to be repaired/replaced.”
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Equipment
“Ensure Toddler 1 has enough language/literacy materials.”
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Hand Washing
“Ensure Toddler 1/2 are hand washing when appropriate, and the bathroom is accessible.”
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Diapering and Soiled Clothing
“Ensure diaper changing procedures are posted in Toddler 1 & 2.”
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Emergency Planning
“Ensure all classrooms have Evacuation Routes posted. Toddler 1 and Infant 1 need postings.”
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Feeding of Infants
“Ensure all Infants in Infant 1 and 2 have updated Monthly Infant Feeding Schedules.”
Jan 10, 2025: unannounced Full Compliance Review10 violations
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Staff Qualifications
“Ensure all staff members have DEEDS credentials through DE DOE. Staff #9, 11, 13 and 6 need credentials (#6’s start date was 12/4/2024 and app is pending)”
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Personnel Files
“Ensure staff files are complete. - Staff #1-14 need Annual Review of Safe Sleep and Abuse and Neglect. - Staff #1-14 need PD Plans - Staff #6 needs Orientation Record, References, Health Appraisal/TB Screener - Staff #9, 11, 13 need CPR/First Aid”
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Child Files
“Ensure Child Files are complete: - Child #5 needs Blood Lead - Child #8 needs Health Appraisal/Immunization/Blood Lead”
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Hazardous Materials
“Ensure current Radon results are on file. Current results expire 01/2025”
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Indoor Space
“Walls and corners in ALL CLASSROOMS must be repaired and repainted. Any surfaces must be cleanable and there are numerous dry wall patches throughout that are not painted preventing accurate cleaning if needed. The cabinet in Pre-K 2 needs all exposed edges repaired including the baseboard (or remove the structure)”
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Outdoor Area
“Repair chainlink fence on playground. It drags on the ground and does not open with ease.”
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Sleeping Accommodations and Safe Sleep Environments
“Cots in Toddler 1/2 MUST BE removed from the bathroom and stored appropriately.”
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Equipment
“Ensure that there are enough materials present in Toddler 1. The room needs Building/Construction materials, Manipulatives, Books, Dramatic Play.”
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Hand Washing
“Ensure all staff and children are washing hands after all diaper changes and bathroom usage. Toddler 1 teacher was observed not washing hands after a diaper change.”
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Lesson Plans
“Ensure that lesson plans are posted in all classrooms. Infant 1 and Preschool did not have current plans posted. Send evidence of lesson plans for week of 1/13/2025”
Jan 12, 2024: unannounced Full Compliance Review5 violations
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Personnel Files
The inspectors’ words, 184 words
“Staff #1 needs CPR/First Aid, a professional Development plan, annual review of abuse/neglect, safe sleep OCCL’s 7 hour Health and Safety Course and a Health Appraisal. Staff #2 needs CPR/First Aid and 18 training hours. Staff #3 needs 9 training hours Staff #4 needs CPR/First Aid Staff #5 needs CPR /First Aid Staff #6 needs 18 training hours Staff #7 needs CPR/First Aid and OCCL’s 7 Hour Health & Safety Course, and a Health Appraisal. Staff #8 needs CPR/First Aid Staff #9 needs CPR/First Aid Staff #10 needs OCCL’s 7 hour Health & Safety and two additional references. Staff #11 needs a Health Appraisal Staff #12 needs OCCL’s 7 Hour Health & Safety Training, an additional reference, Service Letter, and a Health Appraisal. Staff #13 needs a Health Appraisal Staff #14 Needs OCCL’s 7 hour Health & Safety course, one additional reference, and a Health Appraisal. Staff #15 Needs one reference and a Service Letter. Staff #16 needs 18 training hours Staff #17 needs 18 training hours Staff #18 needs 18 training hours Staff #19 needs 18 training hours Staff #20 needs CPR/First Aid”
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Indoor Space
“Ensure electrical chords are not accessible to children in care. This was corrected at the visit when the Director moved the chords so they were not accessible to children in care.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure sleeping equipment is labeled for all classrooms. send a copy of the list for all classrooms to OCCL. Ensure all children have a top and bottom cover. This was corrected at the visit when the teacher provided the child with an extra blanket.”
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Equipment
“Ensure all classrooms have sufficient toys that are clean. Early Preschool needs Science and Math manipulatives. Send a picture of the new items for this classroom to OCCL Other toys were in poor condition. Please replace dramatic play materials as well as large legos.”
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Administration of Medication
“Ensure Medication Administration Records are complete. Child #17,18,20,21 need Medication Administration Records. Send to OCCL when complete.”
All 4 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 2, 2026 | Announced | 2 violations cited |
| Jan 6, 2026 | Unannounced Full Compliance Review | 11 violations cited |
| Jan 10, 2025 | Unannounced Full Compliance Review | 10 violations cited |
| Jan 12, 2024 | Unannounced Full Compliance Review | 5 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 5 years.
- Takes part in: Purchase of Care (state-subsidized child care).
- Licence number 612670.
- Capacity: 130 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.
Has Delaware acted against it?
- 7 complaint investigations in the last three years. Results, in Delaware’s words: Substantiated (4), No Evidence to Substantiate (3). 2 more have no usable completion date.
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Feb 5, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | On January 12, 2026, the Office of Child Care Licensing (OCCL) received a complaint alleging children were unsupervised in the classroom bathroom, resulting in potential inappropriate behavior between children. An investigation was conducted on January 20, 2026. Based on the investigation, there is no evidence to substantiate the complaint. Staff #1 described a clear procedure for ensuring safety and supervision during bathroom use, which was corroborated by Administrator #1. Licensing Specialist #1 also observed children following the described bathroom supervision procedures during the most recent annual visit. |
| Nov 4, 2025 | OCCL Standards Complaint: Substantiated | On October 23, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of a lack of supervision and a failure to provide accident/injury reports or properly notify parents of an injury. An investigation was conducted on October 29, 2025. Based on the investigation, the complaint is substantiated for failure to provide accident/injury reports or to properly notify parents of an injury. Administrator #1 stated Staff #1 did not follow Tutor Time s procedures for documenting injuries which had been reviewed during a professional development training the previous week. Parent #1 was notified of Child #1 s injury via phone but did not receive an injury report at pick-up. As a result of this failure to follow program procedures, Staff #1 s employment was terminated effective October 29, 2025. There is no evidence to substantiate the allegation of a lack of supervision. Staff #1 did not leave the classroom unsupervised to change a child s diaper, as the changing table is located within the classroom but separated from the play area by a Dutch door. LS #1 conducted a classroom walkthrough and verified supervision can be maintained while utilizing the changing table. |
| Aug 21, 2025 | OCCL Standards Complaint: Substantiated | On August 4, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline, and concerns about the HVAC system not functioning properly. An investigation was conducted on August 4, 2025. Based on the findings of the investigation, the complaint is substantiated for improper discipline. Licensing Specialist (LS) #1 reviewed video footage showing Staff #3 lifting Child #1 off the ground by grabbing Child #1 under one arm. Staff #3 received a formal written warning from center administration and is being required to complete retraining through the Tutor Time training platform. There is no evidence to substantiate the complaint regarding failure to maintain classroom temperatures. Staff #1 identified the warmer room conditions before children arrived and, in consultation with Administrator #1, combined the two-year-old and early pre-k classrooms prior to opening. LS #1 inspected the classrooms in question during the visit and recorded temperatures of 69 F and 70 F. The investigation also identified additional concerns. The program did not notify OCCL within 24 hours of an incident involving improper discipline or a utility system failure that disrupted normal operations. The program also failed to notify the child s family regarding a critical incident and other important information related to the child. |
| Jun 10, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | On May 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint involving concerns of improper discipline related to toilet training. An investigation was conducted on May 30, 2025. Based on the findings, there is no evidence to substantiate this complaint. All staff members interviewed reported they had never witnessed a staff member slam a child onto a changing table or yell in their face. Due to the passage of approximately six months from the reported timeframe, relevant video footage could not be reviewed. |
| May 27, 2025 | OCCL Standards Complaint: Substantiated | On May 2, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of classrooms being left out of staff-to-child ratio for long periods, staff utilizing buggies for periods exceeding thirty minutes, and staff members utilizing AirPods and cell phones in the classroom while working with children. An investigation was conducted on May 9, 2025. Based on the investigation findings, this complaint is substantiated for classrooms being out of the appropriate staff-to-child ratio. Administrator #1 and all three interviewed staff members confirmed ongoing challenges with maintaining ratios, particularly during morning drop-off when child attendance temporarily exceeds available staffing. Although these periods are generally brief, all parties acknowledged rooms do go out of ratio. Attendance records that were provided to LS #1 indicate several instances of the infant classrooms going over the staff-to-child ratio, including times when no staff were signed into the room at all. This complaint is substantiated for the use of cell phones and similar devices in the classroom. Staff #1, #2, and #3 reported observing staff using AirPods and cell phones during work hours. While some use was described as limited to classroom-related activities, such as playing music, others noted more general phone usage. Administrator #1 confirmed having addressed at least one incident involving a staff member wearing AirPods and stated corrective action was taken immediately. Use of cellphones or AirPods was not observed during this visit. There is no evidence to substantiate this complaint regarding the allegation of children being kept in buggies for more than thirty minutes. Administrator #1 and all three staff members confirmed while buggies are used, particularly during busy morning hours, they are not used for extended periods. All reported that the use of buggies remains within the thirty-minute limit set by OCCL regulations. Additional concerns identi fied through the investigation was the presence of two staff members who had not completed comprehensive background checks for the program. Upon being informed of the oversight, Administrator #1 immediately sent the staff members home until the fingerprinting process could be completed and an eligibility letter issued. Administrator #1 explained the individual was a re-hire and, because their previous employment had ended less than a year ago, they believed re-fingerprinting was not required. The other staff member was fingerprinted for a partner agency and associated with the program until they can get fingerprinted for the facility. Another concern noted was there were four staff members who do not have a DEEDS Early Learning certificate being left alone with children in the infant classroom. An additional concern noted was inaccurate attendance records for both staff and children, on 14 of the 15 records reviewed, either staff or children were not signed out accurately. |
| Jul 23, 2024 | OCCL Standards Complaint: Substantiated | On June 26, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of the HVAC units not working properly, space heaters being used, the facility not notifying OCCL about equipment breakdowns, losing a child s unused medication, choking hazards, and dirty floors. An investigation was conducted beginning July 3, 2024, and concluding July 8, 2024, to investigate this complaint. This complaint is substantiated for not notifying OCCL within one business day in the event of an equipment breakdown that threatens the health and safety of the children in care. Administrator #1 notified OCCL on December 20, 2023, but not on March 8, 2024, or March 13, 2024. This complaint is substantiated for not having standard procedures for handling emergency medication and not having it accessible to multiple staff in the case of an emergency. Three staff members were interviewed in addition to Administrator #1, and they were not clear as to where emergency medications are stored, and the code to unlock the emergency medication was not known amongst all certified staff. Also, when a family was trying to obtain their child s emergency medication when withdrawing from the center, the staff members were unable to locate it right away, and the family had to be called at another time to pick it up once it was located. While the center was using portable heaters, the specific type of unit did not pose a health or safety threat to the children based on their specifications. These units were observed at the time of this visit. There is no evidence to substantiate this complaint for general cleanliness with regard to unvacuumed floors or classroom choking hazards being present. During the walkthrough of the facility, all floors were clean, and no choking hazards were observed. An additional concern noted at the time of the visit was the use of an unauthorized person designated as the individual responsible for day-to-day operations. Staff #1 holds an Early Ch ildhood Intern credential with DEEDS Early Learning; an individual must hold at least an Early Childhood Teacher credential to operate in this role as well as have the signed Training Record on file to operate as the staff member trained in day-to-day operations. |
| Nov 15, 2023 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on October 3, 2023, regarding the facility not handling complaints from parents properly, not following procedures regarding written permission before disclosing a child s information, and not having an organized system of respectful communication. An investigation was conducted on October 5, 2023. There is no evidence to substantiate this complaint because Administrator Kinneman provided LS Brady with relevant documents from Child #1 s file, as well as printed emails and communication with Child #1 s guardians in the SproutAbout application. Administrator Kinneman denied disclosing any confidential information regarding Child #1 to an unauthorized adult, noting an additional adult was added to the designated contacts for Child #1 by Parent #2. Administrator Kinneman denied threatening the enrollment of Child #1 based on his part-time attendance, and stated she addressed possible disenrollment of Child #1 due to ongoing behavioral concerns. Documentation was received showing communication and incident reports shared with Child #1 s parents regarding behavioral concerns. The Reporter disclosed concerns about usage of Purchase of Care funds without permission, but OCCL does not regulate financial aspects of child care facilities. |
| IA Investigation: no result yet | Delaware gives no summary. | |
| IA Investigation: no result yet | Delaware gives no summary. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2026: 1 facility injury. No facility deaths reported.
- 2025: 1 facility injury. No facility deaths reported.
- 2024: 2 facility injuries. No facility deaths reported.
- 2023: 1 facility injury. No facility deaths reported.
- 2021: 2 facility injuries. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Nov 4, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Nov 4, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Tutor Time Child Care Brandywine This child care provider | Not given |
| Montessori Learning Center LLC | Not given |
| Educational Enrichment Center De, LLC | Not given |
| Wilmington Friends School - Lower School | Not given |
| St. Mary Magdalen School | Not given |
| Linda Crist | Not given |
| Foulk Preschool (Foulk Road) | Not given |
| YMCA of Delaware / Brandywine YMCA Branch | Not given |
| Faith Preschool and Child Care | Not given |
| The Claremont School | Not given |
| Concord Preschool and Child Care | Not given |
| Mary Reynolds | Not given |
| Janet Nagengast | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Nov 4, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Nov 4, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Nov 4, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.