Village Square Academy Learning Center, LLC
A licensed child care center in Ocean View, Delaware 19970
30792 Whites Neck Rd, Ocean View, Delaware 19970. (302) 539-5000.
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The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 visits with violations in the last three years, the latest on Dec 4, 2025; Delaware doesn’t list visits that found nothing.
13 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
13 violations in 3 months of the last 36. Last cited Dec 2025. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Dec 4, 2025: unannounced Full Compliance Review2 violations
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Personnel Files
“Ensure staff files are completed, Staff #1 and Staff #2 needs an updated administration of medication certification.”
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Outdoor Area
“Repair the two outdoor gates to ensure they are self-closing. Repair the fence at the back of the playground.”
Dec 4, 2024: unannounced Full Compliance Review2 violations
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Personnel Files
“A complete file is needed for Staff #1”
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Lesson Plans
“Revise the lesson plans to include daily activities for each classrooms.”
Dec 7, 2023: unannounced Full Compliance Review9 violations
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General Qualifications
“Ensure all staff and volunteers are fingerprinted with results before start of employment.”
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Personnel Files
“Complete files are needed for the followings staff: staff#1 needs eligibility determination, staff #2 one additional reference, staff #3 needs a complete file”
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Child Files
“Complete child files are needed. Child #2 needs blood lead screening.”
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Kitchen and Food Preparation
“Provide a thermometer for infant refrigerator.”
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Outdoor Area
“Fall zone is needed at the bottom of the equipment. Purchase mulch for the fall zone area (slides). Move toddler climber to the fall zone area. Send picture to OCCL.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure fitted sheet is tightly fitted to the infant mattress (corrected at the visit when the Director placed an online order).”
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Diapering and Soiled Clothing
“Repair or replace the torn diaper changing mat in the bathroom. Send picture to OCCL.”
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Administration of Medication
“Follow all administration of medication policy. Provide MAR for medication (over the counter).”
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Meals and Snacks
“Ensure menu is dated. Send a copy to OCCL.”
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Dec 4, 2025 | Unannounced Full Compliance Review | 2 violations cited |
| Dec 4, 2024 | Unannounced Full Compliance Review | 2 violations cited |
| Dec 7, 2023 | Unannounced Full Compliance Review | 9 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 12 years.
- Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
- Special conditions, in Delaware’s words: Variance.
- Licence number 436034.
- Capacity: 51 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 3 complaint investigations in the last three years. Results, in Delaware’s words: Substantiated (2), No Evidence to Substantiate (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Jul 28, 2026 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint regarding a lack of positive behavior supports. An investigation was conducted on June 24, 2026. The complaint is substantiated because Administrator #1 stated video footage showed Staff #1 hitting Child #1 on the arm, and Staff #1’s employment was terminated as a result of the incident. |
| Aug 9, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing received a complaint on July 1, 2024, regarding the center not providing truthful information, not following their procedure for handling complaints, not following medication and diaper changing procedures, and not allowing a change in the meal pattern when requested by the guardian. An investigation was conducted on July 9, 2024. There is no evidence to substantiate this complaint because Administrator #1 stated she referred Parent #1 to the owner of the center when she became unavailable to have the meeting with Parent #1. Staff #2 stated she conducted diaper checks on Child #1 every hour and would change Child #1’s diaper when needed. Additionally, Staff #2 stated she applied diaper cream and agreed to apply more when Parent #1 spoke with her about Child #1 having a diaper rash. Staff #2 stated she applied sunscreen to Child #1. Staff #2 stated she would save breakfast plates for all children in her classroom and document them at the time she saved the plate since she was unsure who ate breakfast at home. Administrator confirmed that this procedure will be adjusted so that meal consumption is documented when the child easts, not when the plate is saved. Staff #2 stated she accidentally checked Child #1 out as if she was picked up and she corrected the error immediately and informed Parent #1 when she picked up Child #1 of the mistake. |
| Apr 3, 2024 | OCCL Standards Complaint: Substantiated | On February 27, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding lack of supervision, staff under the influence of drugs, not meeting the needs of the children, not having an onsite phone, not changing soiled clothing, serving one-percent milk to one-year-old-children, not following the center s procedure for parent complaints, and not informing parents of the owners when requested. An investigation was conducted on March 4, 2024. There is no evidence to substantiate the allegation of not meeting the needs of the children because during the visit, Staff #2 was not alone with the children and all staff stated they assist Staff #2 if a child needs to be lifted. There is no evidence to substantiate the allegation of lack of supervision or staff under the influence of drugs because all staff interview denied this. There is no evidence to substantiate the allegation of not having an onsite phone because the Licensing Specialist (LS) called the phone number listed, the phone in the office rang, and a voice mail was left. There is no evidence to substantiate the allegation of not changing soiled clothing because the administrator stated the soiled clothing was a diaper and the staff changed the child. There is no evidence to substantiate the allegation of serving one-percent milk to one-year-old-children because during the visit the LS observed whole milk being provided during lunch to the one-year-old children. There is no evidence to substantiate the allegation of not following the center s procedure for parent complaints because the administrator stated no one had requested a meeting about diapers or suspensions. There is no evidence to substantiate the allegation of not informing parents of the owners when requested because the parent handbook states the owner is Tecola Gibbs-Hernandez, and all staff interviewed confirmed this. Additional concerns noted were during the visit were the posted daily schedule was not followed. The LS ob served the schedule posted, stating the children were to be outside from 11:15 a.m. until 11:30 a.m. but during the visit, no child went outside even though it was 51 degrees Fahrenheit. The posted daily schedule did not have at least 30 minutes of physical activity for every four hours the children are in care. Staff attendance was not documented because staff stated they could not sign in electronically for the day. Staff #2 stated she does not get down on the floor to be at the level of the children because of her knees, she is not to lift over 20 pounds, and she wears a shoulder brace. The LS observed a doctor’s note dated April 12, 2023, stating the staff member should not lift over 20 pounds. The Assistant Teacher job description states one must be able to repeatedly bend, stoop, run, lift, and carry children but an accommodation was made for this employee who is assisted by other staff if a child needs to be lifted. Non-compliance Cited: Reg #36 Ensure the staff sign in at the exact arrival and departure times. LS observed the staff had not been able to sign in to the electronic system being used. Non-Compliance Cited: Reg #76 Ensure the schedule posted is followed. LS observed the children had not been outside during the scheduled time. This was corrected when the LS provided technical assistance to the administrator. Ensure daily outdoor gross motor play is provided for all children at the facility when the weather is 32 degrees Fahrenheit or higher or the heat index is 89 degrees Fahrenheit or lower. This was corrected when the LS provided technical assistance to the administrator. Ensure opportunity for physical activity for each child one-year-old and older for every four hours in care between 7:00 a.m. until 7:00 p.m., for 30 or more minutes. Staff and the administrator stated that the children were only going out in the afternoon. Revise the daily schedules and submit to OCCL. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2021: 1 facility injury. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Boys & Girls Club @ Lord Baltimore | Not given |
| Theresa Holt-Rogers | Not given |
| Village Square Academy Learning Center, LLC This child care provider | Not given |
| Lullaby Learning Center, Inc. | Not given |
| Tops Childcare LLC | Not given |
| Children’s Place Child Development Center | Not given |
| Beach Buddies School Age Program | Not given |
| Little Einstein’s Preschool - Millsboro | Not given |
| Gigglebugs Early Learning Center, LLC | Not given |
| Boys & Girls Club @ Milford | Not given |
| Piper’s Playhouse/Geraldine Piper | Not given |
| Little Einstein’s Preschool & School Age Center Georgetown | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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