Hand-N-Hand Early Learning Center, Inc.
A licensed child care center in Ellendale, Delaware 19941
13724 South Old State Road, Ellendale, Delaware 19941. (302) 422-0702.
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The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
3 visits with violations in the last three years, the latest on Oct 8, 2026; Delaware doesn’t list visits that found nothing.
21 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
21 violations in 3 months of the last 36. Last cited Oct 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Oct 8, 2026: unannounced Full Compliance Review2 violations
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Indoor Space
“Cover the outlets when not in use. The infant classroom has one outlet that needs a cover.”
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Sanitation
“Ensure toileting surfaces are cleaned daily or as needed. Clean and disinfect the girls’ restroom toilet seat.”
Oct 16, 2025: unannounced Full Compliance Review7 violations
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Governing Body
“Ensure the annual fire marshal inspection is completed. The last inspection was August 29, 2024.”
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Personnel Files
“Ensure staff files are complete. One staff member needs their DEEDS credential on file, OCCL Health and Safety Training, release of employment history, and service letter attempts.”
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Hazardous Materials
“Ensure a radon test is conducted for each classroom every five years.”
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Outdoor Area
“Ensure Structures, fences, equipment, and the grounds are maintained in a clean and safe condition, ensure fencing is a minimum of four feet in height with openings no larger than 3 inches, A licensee shall ensure gates have self-closing and positive self-latching closure mechanisms.”
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Feeding of Infants
“Ensure each infant has a monthly feeding statement completed each month. Three infants need a monthly feeding statement.”
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License Renewal
“Ensure a renewal application is submitted 60 days before the license expires.”
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Changes Affecting a License
“Ensure a plan review is submitted when making a change to regulated services. The outdoor play area has not been in use for weeks due to the removal of fencing and mulch. Currently, the outdoor play area is neither compliant nor usable for the children.”
Oct 3, 2024: unannounced Full Compliance Review12 violations
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Governing Body
“Ensure enough staff are on the premises to assist with daily running of the facility. There were no staff to allow the LS into the facility. There were not enough staff to assist if there was an emergency, bathroom breaks, or if staff had to call out.”
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Ratios, Group Size, and Supervision
“Ensure toddlers and preschool children are cared for in separate areas after the first 90 minutes. A three-year-old child is enrolled in the one-through-two-year-old classroom.”
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First Aid and CPR Training
“Ensure staff have the hand on skill demonstration in addition to the CPR training. Staff #1 needs the CPR hands on skill demonstration.”
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Parents Right to Know
“Ensure when individuals who arrive to tour or enroll at the facility are completing out Parent’s Right to Know Log before touring or enrolling.”
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Child Files
“Ensure child files are up to date. One child needs an updated health appraisal and immunization record.”
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Hazardous Materials
“Materials required for routine cleaning and maintenance must be stored out of children s reach and used in a safe manner. Containers of poisonous, toxic, or hazardous materials are: Stored in a locked storage space accessible only to staff. Labeled with the contents. Cleaning spray containers were accessible in all classroom in cabins not locked. The boys bathroom had a chemical accessible in a cabinet not locked. no bottle with sanitizer or disinfection that was accessible to a child was labeled.”
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Indoor Space
The inspectors’ words, 142 words
“Keep all areas, furnishings, and equipment of the center in a clean, hazard-free, and safe condition. Floors, walls, counter surfaces, toilets, and surfaces or finishes must be cleanable and in good repair. The boys bathroom baseboards need repair or replace due to water damage. The boys bathroom sink base needs to be repaired or replaced due to water damage. The baseboards near the boys bathroom by the door to outside need repair or replace due to water damage. The Preschool classroom carpets need to be vacuumed. The School age classroom lat surfaces need to wipped off. The toddler classroom cabinet was not locked providing access to plastic bags and chemicals. The preschool closet was not leached providing access to chemicals. The School age classroom had chemicals accessible under the sink. The boys bathroom had access to chemicals and trash under the sink.”
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Toilet Facilities
“A licensee shall ensure toilet rooms are kept in a sanitary condition and cleaned daily or more frequently if needed. The boys restroom toilet seat and toddler potty seat need to be cleaned after each use. Both have fecal matter on them the potty seat has urine around the cushion.”
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Outdoor Area
“Openings in the fences should be no larger than 3-1 2 inches. The right gate needs a new chain link fence the openings are over 3-1/2 inches. gates have self-closing and positive self-latching closure mechanisms. Gates should have operational self-closing and positive self-latching closure mechanisms. The left gate no longer set closed self latches when opened at a minimum of 18 inches.”
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Sanitation
The inspectors’ words, 118 words
“Toilet seats, potty chairs, and diaper changing areas are to be washed with soap and water and then disinfected as required. LS observed the staff member spray an unknown substance on a diaper chaining area after a use but other item was utilized leaving speculation of sanitizing and disinfection of the surface. Fecal matter and urine on the boys toilet ing seats provides conclusion that no sanitizing or disinfecting has occurred. Bottles of sanitizing and disinfecting solution bottles are to be labeled with contents and out of reach of children and available at all times. No classroom bottles were labeled. The boys and girls bathroom have no access to the disinfecting or sanitizing bottles to use when required.”
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Diapering and Soiled Clothing
“A diaper-changing area with a non-porous surface and disposable covers must be used for each diaper change. The toddler classroom changing pad has holes and during an observed diaper change a disposable cover was not used.”
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Program Goals and Planning
“Lesson plans must have areas of physical, social-emotional, language and literacy, and cognitive development and be developmentally appropriate for the children enrolled. No classroom had social emotional everyday and was missing one or more or the healthy habits, science, music, or sensory components.”
All 3 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 8, 2026 | Unannounced Full Compliance Review | 2 violations cited |
| Oct 16, 2025 | Unannounced Full Compliance Review | 7 violations cited |
| Oct 3, 2024 | Unannounced Full Compliance Review | 12 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 12 years.
- Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
- Delaware lists it as: Nonprofit.
- Licence number 433741.
- Capacity: 25 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 3 complaint investigations in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (2), Substantiated (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Apr 21, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing received a complaint regarding lack of supervision on April 7, 2025. An investigation was conducted on April 11, 2025. There is no evidence to substantiate the allegation of lack of supervision because the attendance records observed showed a proper staff-to-child ratio, and all staff interviewed stated they were engaged with the children and perform walk arounds. Materials observed in the classroom were appropriate for the ages of the children. |
| Feb 13, 2025 | OCCL Standards Complaint: Substantiated | On January 15, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding kitchen requirements, not receiving approval to change the facility s approved food operation, and meals and snacks. An investigation was conducted on January 22, 2025. This complaint is substantiated because the Licensing Specialist (LS) observed the kitchen was in the process of being remodeled, did not have the required equipment, and the facility did not notify OCCL of or receive approval to change the facility s approved food operation. There is no evidence to substantiate the allegation that meals and snacks do not meet requirements because the menu posted reflected the required components and the menu was being followed. Additional concerns noted were the facility did not contact other state and local agencies to ensure compliance. The Child and Adult Care Food Program was not contacted for approval to cater or change meal plans. Person #1 was preparing meals at their house and did not have a food establishment permit from the Department of Public Health. During another state agency s visit, lunch was prepared from Person #1 s home, brought in at 7:30 a.m., left on a table, and was not refrigerated or temperature controlled, with the intention of serving to the children. The state agency s representative informed the facility the food could not be consumed and the facility ordered lunch for the children instead. |
| Nov 7, 2023 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing received a complaint on October 19, 2023, regarding not following the policies in the parent handbook. An investigation was conducted on November 2, 2023. There is no evidence to substantiate the complaint because the center followed their policies. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- No facility injuries reported. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Chosen Generation Learning Center | Not given |
| Hand-N-Hand Early Learning Center, Inc. This child care provider | Not given |
| Jamesnetta Mcglotten | Not given |
| Lullaby Learning Center, Inc. | Not given |
| Tops Childcare LLC | Not given |
| Children’s Place Child Development Center | Not given |
| Beach Buddies School Age Program | Not given |
| Little Einstein’s Preschool - Millsboro | Not given |
| Gigglebugs Early Learning Center, LLC | Not given |
| Boys & Girls Club @ Milford | Not given |
| Piper’s Playhouse/Geraldine Piper | Not given |
| Little Einstein’s Preschool & School Age Center Georgetown | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.