S & S Playful Palace
A licensed child care center in Magnolia, Delaware 19962
56 W. Birdie Lane, Magnolia, Delaware 19962. (302) 535-8343.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 visits with violations in the last three years, the latest on Aug 17, 2026; Delaware doesn’t list visits that found nothing.
23 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
When those violations happened
23 violations in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
Aug 17, 2026: unannounced Full Compliance Review6 violations
-
Personnel Files
The inspectors’ words, 104 words
“Ensure staff files are complete. Two staff need CPR. Three staff need First Aid training. Four staff need PD Plans. Two staff need annual review of safe sleep. Two staff need annual review of abuse and neglect. One staff needs orientation, One staff needs OCCL’s Health and Safety training. One staff needs administration of medication training. One staff needs application or resume. Two staff need job descriptions. Three staff need reference letters. Three staff need employee declarations and drug/alcohol statements. Two staff need letter of eligibility. Two staff need adult abuse registry check. Two staff need release of employment. Three staff need service letters.”
-
Parents Right to Know
“Ensure Parents Right to Know log is completed for new and touring families.”
-
Child Files
“Ensure child files are complete. Six children need health appraisals. Six children need immunizations. Three children need blood lead screening results. Seven children need Parents Right to Know signed. Four children need screen time permissions. Three children need MARs. Two children need updated infant feeding logs. Eleven children need development plans.”
-
Outdoor Area
“Ensure outdoor area has shade. Ensure gates are self- closing.”
-
Sleeping Accommodations and Safe Sleep Environments
“Ensure cribs are at their lowest setting. Ensure cots and cribs are labeled. Ensure bedding is stored separately and does not touch.”
-
Lesson Plans
“Ensure lesson plans are posted or available for viewing.”
May 7, 2026: unannounced2 violations
-
Staff Attendance
“Ensure staff attendance is documented. The Sprouts classroom had five infants to 2-year-old children in care, and only one staff member signed in with two in the classroom.”
-
Children’s Attendance
“Ensure that the exact arrival of children is documented. Both classrooms were missing one child on the attendance roster.”
May 5, 2026: unannounced2 violations
-
Ratios, Group Size, and Supervision
The inspectors’ words, 109 words
“Ensure ratios and supervision are followed at all times. When the LS entered the facility, the staff was lying on a pillow chair with a blanket over her while the seven children napped. The second staff member was not in the classroom. The infant classroom had five children, ages 1 to 12 months, with one staff member qualified as an administrator. The owner stated she left the facility to get a phone charger. It was also disclosed that when children in the toddler room or staff need to use the restroom, one unqualified staff member is left with the children in the classroom or takes them to the restroom.”
-
Staff Attendance
“Ensure exact arrival and departure are documented on the attendance record. When the LS arrived, one staff member was entering the classroom from outside. The staff member was at the outdoor play area; this departure and arrival was not documented on the staff attendance. The owner/staff member was not in the facility when LS arrived and then entered two minutes later. The departures and arrivals of the owner/staff member were not documented.”
Apr 27, 2026: unannounced3 violations
-
Ratios, Group Size, and Supervision
“Ensure proper staff to child ratio is maintained at all times. Specialist noted there was one staff with five children, the youngest was an infant.”
-
Transportation
“Ensure van has proper safety restraints for the children being transported. Ensure vehicle used for transportation has a travel first aid kit and fire extinguisher.”
-
Field Trips and Program Outings
“Ensure there are at least two staff present during outings off the premises. Staff stated only one staff was with 6 children at the park. This was discussed with staff and corrected when they agreed to comply in the future.”
Feb 9, 2026: unannounced Full Compliance Review5 violations
-
Personnel Files
“Ensure staff files are complete. One staff needs OCCL’s health and safety training and an adult health appraisal on file.”
-
Child Files
“Ensure child files are complete. Five children need development screenings. Three children need day of attending. One child needs hours of attending. One child needs health appraisal with blood lead screening. One child needs Parents Right to Know on file.”
-
Hazardous Materials
“Ensure all sinks supply hot and cold water. Bathroom sink had only cold water. Ensure the use of candles, incense or air fresheners are prohibited. Specialist noted the use of air freshener in the bathroom. This was corrected when air freshener was removed.”
-
Emergency Planning
“Ensure fire drills and fire prevention inspections are conducted monthly.”
-
Lesson Plans
“Ensure lesson plans include physical, social emotional, language/literacy and cognitive activities. Ages 2+ should also have opportunities for healthy habits/food, science, music and sensory activities.”
Dec 2, 2025: 60-Day Visit5 violations
-
Personnel Files
“Ensure staff files are complete. One staff needs OCCL’s health and safety training, job description, letter of eligibility and health appraisal.”
-
Staff Attendance
“Ensure the exact arrival and departure times of staff are documented in each classroom worked.”
-
Child Files
“Ensure child files are complete. Three children need Date of Enrollment. Two children need hours of attending. Four children need days of attending. Four children need health appraisals. Two children need immunizations. Five children need blood lead screening results. Five children need parents right to know on file. Four children need screen time permissions.”
-
Children’s Attendance
“Ensure the exact arrival and departure time of the children is documented daily in each classroom.”
-
Emergency Planning
“Ensure fire drills and fire prevention inspections are conducted monthly.”
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 17, 2026 | Unannounced Full Compliance Review | 6 violations cited |
| May 7, 2026 | Unannounced | 2 violations cited |
| May 5, 2026 | Unannounced | 2 violations cited |
| Apr 27, 2026 | Unannounced | 3 violations cited |
| Feb 9, 2026 | Unannounced Full Compliance Review | 5 violations cited |
| Dec 2, 2025 | 60-Day Visit | 5 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 5 years.
- Takes part in: Purchase of Care (state-subsidized child care).
- Licence number 1661621.
- Capacity: 17 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
Has Delaware acted against it?
- 1 complaint investigation in the last three years. Results, in Delaware’s words: Substantiated (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| May 20, 2026 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint on April 14, 2026, regarding lack of supervision and improper staff-to-child ratio. An investigation was conducted on April 20, 2026. This complaint is substantiated for lack of supervision because Owner #1 stated on April 13, 2026, there was one staff alone in the building with 12 children, the youngest being an infant. This complaint is substantiated for improper staff-to-child ratio because on April 20, 2026, in the infant room, there was one staff with seven children, the youngest being an infant. Additional concerns noted were the center does not have enough staff to fulfill required duties and staff were not documenting the exact arrival and departure times of children and staff into each classroom. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- No facility injuries reported. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Whitney Durham | Not given |
| Boys & Girls Club @ Robinson Elementary | Not given |
| S & S Playful Palace This child care provider | Not given |
| Dynette Brooks | Not given |
| Regina Kealty | Not given |
| Stacy L Smith | Not given |
| Velda Wieczorek | Not given |
| Catherine Palmer | Not given |
| Boys & Girls Club @ J. Ralph Mcilvaine | Not given |
| Pamela Carney | Not given |
| Shelley Mack | Not given |
| Delaware Early Childhood Center | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
-
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
-
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
-
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 23, 2026 and checked Oct 24, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.