The Learning Experience
A licensed child care center in Newark, Delaware 19713
278 Stanley Plaza Blvd, Newark, Delaware 19713. (302) 273-3103.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.
The short answer
Record last released by Delaware Office of Child Care Licensing on Oct 26, 2026.
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 visits with violations in the last three years, the latest on Jul 1, 2026; Delaware doesn’t list visits that found nothing.
33 violations cited in the last three years.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 26, 2026. Updated daily.
When those violations happened
33 violations in 7 months of the last 36. Last cited Jul 2026. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 26, 2026. Updated daily.
Jul 1, 2026: unannounced Full Compliance Review10 violations
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Insurance Coverage
“Ensure insurance is completed and submitted.”
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Personnel Files
The inspectors’ words, 106 words
“Ensure all staff files are complete. -Date of hire for Staff #4, 16, 20, and 22. -CPR and First Aid for Staff #1, 16, and 28. -Annual review of safe sleep for Staff # 21 and 28. -Annual review of child abuse and neglect for Staff # 21 and 28. -PD plan for Staff # 16, 22, and 28. -Orientation for Staff #4. -Job Description for Staff #4. -References for Staff #20. -Health appraisal for Staff #1, 9, and 14. -TB results for Staff #9 and 4. -Release of employment for Staff #5, 16, and 20. -Service letters for Staff #1, 5, 9, 16, and 20.”
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Child Files
“Ensure children’s files are complete. -Child #1 needs an updated health appraisal with immunizations.”
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Documenting Children’s Progress
“Ensure children’s development assessment and goals are completed and current. Send completed development plans for Child #2, 3, 6, 9, 14, and 17.”
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Indoor Space
“Ensure all surfaces are cleanable and in good repair. -Repair and repaint back walls in the Toddler B, Toddler A, Preschool 2, and Preppers. Ensure trash cans are covered in bathrooms. -Trash can in the Prepper is broken and has no cover.”
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Equipment
“Ensure equipment is accessible. -No books were available in the Toddler B classroom. Remove the broken basket from Preschool 2 classroom. Repair/Replace the couch in the Preschool 3 classroom.”
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Diapering and Soiled Clothing
“Ensure diaper changing mats are in good condition and cleanable. -Replace diaper changing mats in Infant A and Toddler B classrooms.”
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Administration of Medication
“Ensure MAR’s are complete and current for any child receiving over-the-counter medication. -Send completed MAR for Child #19, 20, 21, 22, 23, 24, and 25.”
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Feeding of Infants
“Ensure infant feeding schedules are completed and current. -Send updated infant feeding schedules for all infants enrolled.”
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License Renewal
“Ensure application is completed 60 days prior to expiration.”
Jul 7, 2025: unannounced Full Compliance Review6 violations
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Personnel Files
“Ensure staff files are complete. Annual review of sleep safe for Staff #1, #5, and #6. Annual review of abuse and neglect for Staff #1, #5, #6. OCCL Health and Safety for Staff #3. CPR and First Aid for Staff #3 and Staff #4. Release of employment for Staff #2 and Staff #3. Service letter for Staff #4.”
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Child Files
“Ensure children’s files are complete. Blood Lead screening results for Child #11 and #12. Developmental plan for Child #3.”
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Indoor Space
“Ensure surfaces are clean and cleanable. -Ceiling tile in the hallway needs to be replaced. -Back wall in Pre-School 1 and Preschool 2A needs to be cleanable. -Repair non-cleanable areas.”
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Kitchen and Food Preparation
“Ensure the refrigerator in the Toddler A classroom is cleaned.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure cot charts are posted and completed. No cot charts are posted and completed in Pre-School 2A, Preschool 1, and Preppers. -Corrected at visit”
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Feeding of Infants
“Ensure infant bottles are labeled. Two infants’ bottles were not labeled correctly. -Corrected at visit-”
Dec 6, 2024: enforcement Visit6 violations
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Child Files
“Ensure children’s files are complete. Child #4 needs a health appraisal.”
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Indoor Space
“Ensure vents are clean and dust-free. Dust build up on vents in Toddler A, Toddler B, Preschool A, and Preschool 2. Ensure trash cans are covered in bathroom in the Preppers and PreSchool 2. -Corrected at visit.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure nap equipment is labeled or has an updated cot chart. -Corrected at visit”
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Equipment
“Ensure equipment is in good condition and enough for children enrolled. Add and/or replaced book in Toddler B and PreSchool 2.”
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Sanitation
“Ensure soap is available in twaddler diaper changing area. Soap dispenser is hanging off wall and not able to be used. -Corrected at Visit.”
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Diapering and Soiled Clothing
“Ensure foot-activated trash can is in the diaper changing area. -Corrected at Visit”
Jul 3, 2024: unannounced Full Compliance Review7 violations
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Personnel Files
“Ensure staff files are complete. Annual review of abuse and neglect for Staff #2 and Staff #5. Orientation for Staff #1. Adult abuse registry for Staff #4 and Staff #7. -Corrected at visit. OCCL Health and Safety training for Staff #6 and Staff #7. Professional Development Plan for Staff #5.”
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Parents Right to Know
“Ensure Parent right to know log is completed for enrolling families and enrolled families.”
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Child Files
“Ensure children’s files are complete. Blood Lead screening results for Child #1, #6, and #10”
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Indoor Space
“Ensure trash is covered. No lids in preschool 1 bathroom and indoor playroom bathroom. -Corrected at visit.”
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Sleeping Accommodations and Safe Sleep Environments
“Ensure rest equipment is labeled. Nap equipment was not labeled in the Twaddler and Preschool 1 classroom.”
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Equipment
“Ensure classroom have enough equipment. Twaddles classroom needs additional equipment in language/literacy, manipulatives, and dramatic play.”
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Emergency Planning
“Ensure there is enough supplies for a shelter in place.”
May 6, 2024: enforcement Visit1 violation
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Personnel Files
“Ensure staff files are complete. Staff #1 needs OCCL health and Safety training. Staff #2 needs a job description.”
Feb 28, 2024: enforcement Visit1 violation
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Personnel Files
“Ensure staff files are completed. References are needed for Staff #1 and Staff #2.”
Jan 17, 2024: enforcement Visit2 violations
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Staff Attendance
“Ensure all children and staff are signed into the classroom attendance sheet.”
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Lesson Plans
“Ensure all lesson plans are updated and hung up.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 1, 2026 | Unannounced Full Compliance Review | 10 violations cited |
| Jul 7, 2025 | Unannounced Full Compliance Review | 6 violations cited |
| Dec 6, 2024 | Enforcement Visit | 6 violations cited |
| Jul 3, 2024 | Unannounced Full Compliance Review | 7 violations cited |
| May 6, 2024 | Enforcement Visit | 1 violation cited |
| Feb 28, 2024 | Enforcement Visit | 1 violation cited |
| Jan 17, 2024 | Enforcement Visit | 2 violations cited |
Is it licensed?
- Licensed Child Care Center.
- Ages served, in Delaware’s words: 6 weeks through 13 years.
- Takes part in: Purchase of Care (state-subsidized child care).
- Licence number 1511100.
- Capacity: 179 children.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 26, 2026. Updated daily.
Has Delaware acted against it?
- 14 complaint investigations in the last three years. Results, in Delaware’s words: No Evidence to Substantiate (9), Substantiated (4), No Evidence to Substantiate with Concern (1).
Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 26, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Sep 18, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on August 21, 2026, regarding concerns of illegal substances being present in the facility. An investigation was conducted on August 28, 2026. There is no evidence to substantiate this complaint for prohibited substances being present in the facility based on interviews conducted. Administrator #1 and ten staff members stated they have not observed any prohibited substance being present at the facility, although three of the ten staff members stated they have smelled a prohibited substance but would not disclose which staff member they smelled it on. No staff members present at the facility appeared to be under the influence at the time of the on-site visit. |
| Sep 9, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on August 27, 2026, regarding concerns of improper accident/injury reporting, not following policies in addressing parental concerns, and lack of supervision. An investigation was conducted on August 28, 2026. There is no evidence to substantiate this complaint for improper accident/injury reporting based on interviews conducted. Administrator #1 and two staff members stated Parent #1 was notified immediately, and the Learning Experience accident report was completed and signed by Parent #1 when picking up Child #1. All staff interviewed stated Parent #1 was notified of Child #1’s injuries immediately after they occurred. There is no evidence to substantiate this complaint for not following policies in addressing parental concerns based on interviews conducted. Administrator #1 and Staff #1 stated Parent #1 has expressed concerns regarding Staff #2, and Parent #1’s concerns were addressed by providing training to Staff #2 regarding continuous monitoring of children and prevention of incidents. Administrator #1 and Staff #1 stated they have continued coaching with Staff #2 and Staff #2 confirmed they have received coaching from the administration team. There is no evidence to substantiate this complaint for lack of supervision based on interviews conducted and review of attendance records. Administrator #1 and two staff members stated Staff #2 was standing next to Child #1 when Child #1 placed their foot on a shelf and reached for a toy, causing Child #1 to fall and hit their lip/teeth on the chair. Attendance records reflected nine children signed in with two staff members. |
| Aug 5, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on July 22, 2026, regarding concerns of lack of supervision. An investigation was conducted on July 27, 2026. There is no evidence to substantiate this complaint for lack of supervision based on interviews and attendance records reviewed. Staff interviewed stated children were lining up to return from the playground when Child #1 touched the exterior playground door, causing Child #1 to burn their hand, and Administrator #1 stated they were unaware the door could get hot enough to cause this type of injury. This door has since been re-painted with a cooling paint to prevent any further injuries. An injury report was completed following the incident and was signed by Parent #1 on July 22, 2026. The attendance record reviewed reflected the classroom was in the correct staff-to-child ratio. |
| Jun 10, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on June 2, 2026, regarding concerns of not following diapering procedures and staff using cellphones while responsible for caring for children. An investigation was conducted on June 5, 2026. There is no evidence to substantiate this complaint for concerns of not following diaper changing procedures based on the staff interviews conducted. Administrator #1 and five staff members stated children get changed every two hours or immediately when soiled. There is no evidence to substantiate this complaint for staff using cellphones while responsible for caring for children based on staff interviews conducted. Administrator #1 and seven staff members stated staff members do not use cellphones while caring for children. Three staff members stated they have observed staff members using their personal cellphones while caring for children. All staff members interviewed denied using personal cell phones while caring for children. |
| Apr 8, 2026 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint on March 31, 2026, regarding incorrect staff-to-child ratios. An investigation was conducted on April 1, 2026. This complaint is substantiated for incorrect staff-to-child ratios based on attendance records reviewed. Attendance records reviewed documented classrooms were not in correct staff-to-child ratio on multiple dates between March 24 and March 27, 2026. An additional concern noted was attendance records reviewed documented both children and staff were not signed out of classrooms accurately. |
| Feb 27, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on February 13, 2026, regarding concerns of unqualified staff alone with children, failing to notify parents of an injury, staff using intoxicating substances while working with children, and failing to use appropriate behavior supports. An investigation was conducted on February 19, 2026. There is no evidence to substantiate this complaint for allegations of unqualified staff alone with children based on classroom observations and a review of attendance records and staff file documentation. There is no evidence to substantiate this complaint for failing to notify parents of an injury based on staff interviews conducted. Administrator #1 and three staff members interviewed stated families are notified of any incidents or accidents. No staff were aware of an injury occurring to Child #1 while in care. There is no evidence to substantiate this complaint for staff using intoxicating substances while working with children based on interviews conducted. Administrator #1 and eight staff members interviewed all stated they have never observed any staff members come into the facility under the influence of intoxicating substances and have never done so themselves. No staff members present at the facility appeared to be intoxicated. There is no evidence to substantiate this complaint for failing to use appropriate behavior supports based on observations and interviews conducted. Administrator #1 and eight staff members all denied witnessing any staff not using positive behavioral supports and stated they only use positive behavior management. |
| Feb 27, 2026 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on February 20, 2026, regarding concerns of lack of supervision due to sleeping in the classroom, using inappropriate behavior supports, failing to understand the needs of children, interactions with infants, staff under the influence of drugs, and unqualified staff. An investigation was conducted on February 26, 2026. Based on interviews conducted and observations at the visit there is no evidence to substantiate this complaint for lack of supervision due to staff sleeping in the classroom, failing to use appropriate behavior supports, failing to understand the needs of children, inappropriate interactions with infants, or staff under the influence of drugs. All staff interviewed denied participating in or observing any of these allegations. Based on classroom observations and attendance records reviewed, there is no evidence to substantiate this complaint for allegations of unqualified staff alone with children. Classrooms observed at the visit all had staff members qualified through DEEDS Early Learning. All attendance records reviewed reflected staff members were qualified through DEEDS Early Learning. |
| Nov 25, 2025 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint on November 13, 2025, regarding concerns of not following positive behavior supports. An investigation was conducted on November 19, 2025. This complaint is substantiated for not using positive behavior management strategies. LS #1 interviewed Administrator #1 and 11 staff members during this investigation; 10 of those staff members denied witnessing any staff not using positive behavioral supports and stated they only use positive behavior management techniques themselves. One staff member stated they have observed questionable interactions but did not elaborate further. However, a walkthrough of the facility and observation of classrooms showed a staff member using prohibited acts of behavior management. This staff member was observed yelling in a child’s face and roughly placing the child back into a chair for a time out in the two-year-old classroom. |
| Nov 5, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on October 17, 2025, and on October 20, 2025, from the same reporter, regarding concerns of not following and utilizing positive behavior supports due to sending a child home and not documenting behavioral incidents or developing a plan with the families. An investigation was conducted on October 29, 2025. There is no evidence to substantiate this complaint for not following and utilizing positive behavior supports based on staff interviews conducted. Administrator #1 stated on multiple occasions they have either scheduled meetings to develop a plan for Child #1 or invited Parent #1 to view Child #1 on the livestream video footage, and Parent #1 has not attended. Administrator #1 and three staff members stated they have only observed positive behavior management used within the facility. Administrator #1 and three staff members interviewed stated all challenging behaviors are documented, and copies of this documentation were viewed at this visit. |
| Oct 1, 2025 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on September 17, 2025, regarding concerns of not using respectful communication with families and not following termination policies. An investigation was conducted on September 23, 2025. There is no evidence to substantiate this complaint for not using respectful communication with families and not following termination policies based on staff interviews and review of the center s parent handbook. Administrator #1 and Staff #1 stated respectful communication was used with the family, and all of the center s parent handbook policies were followed regarding termination of care for a child. |
| Aug 7, 2024 | OCCL Standards Complaint: No Evidence to Substantiate | The Office of Child Care Licensing (OCCL) received a complaint on July 16, 2024, regarding concerns about notifying a parent of a child injury and not completing an accident report within one business day. An investigation was conducted on July 22, 2024. There is no evidence to substantiate this complaint for not notifying a parent of a child’s injury and not completing an accident report within one business day based on interviews conducted. Staff members stated Child #1 was not observed being hurt and stated Child #1 never told them about an injury. Staff members stated a report was written after Parent #1 expressed concerns and took Child #1 to the doctor. Staff members stated the report was provided to the parents once an investigation was completed. |
| Aug 5, 2024 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint on July 5, 2024, regarding concerns about not using respectful communication, including sharing confidential information, staff using loud/threatening tones in the facility, not following staff policies, and not following illness policies. An investigation was conducted on July 10, 2024. This complaint is substantiated for staff using loud/threatening tones in the facility based on interviews conducted with staff members. Staff interviewed stated Staff #1 did use a loud/threatening tone towards an administrator. While responses were mixed, three staff members also stated the administration team has been seen being unprofessional by using inappropriate tones and belittling in front of others. There is no evidence to substantiate this complaint for concerns about sharing confidential information based on interviews conducted. All staff members interviewed stated no confidential information is shared throughout the facility that they are aware of. There is no evidence to substantiate this complaint for not following staff policies based on interviews conducted and observations of facility policies during this visit. Staff interviewed stated staff must work the day before and after a holiday to get paid, which matches the staff handbook. There is no evidence to substantiate this complaint for not following illness policy based on interviews conducted. All staff members stated families are always notified of a contagious illness via the applications used by the facility or by a sign on the classroom door, and noted children are picked up as soon as they show signs of illness. Staff interviewed stated children do not return until symptom-free or with a doctor s note. |
| Jun 7, 2024 | OCCL Standards Complaint: No Evidence to Substantiate with Concern | On May 16, 2024, a complaint was called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaint on May 16, 2024, and accepted it for investigation regarding concerns of improper discipline. An investigation was conducted on May 16, 2024. There is no evidence to substantiate this complaint for improper discipline based on interviews conducted. Staff members interviewed stated they had never witnessed any improper discipline and stated they had not witnessed Staff #1 pin a child against a wall with the crib. An additional concern noted was the facility was notified of suspected abuse of a child in care and did not make a report to the Child Abuse and Neglect Report Line. An additional concern noted at the visit was a staff member was observed on a cell phone while caring for children. |
| Feb 14, 2024 | OCCL Standards Complaint: Substantiated | The Office of Child Care Licensing (OCCL) received a complaint on January 22, 2024, regarding concerns of lack of supervision, staff performing other duties such as using personal cellphones while caring for children, and not providing truthful information to a parent or OCCL. An investigation was conducted on January 30, 2024. This complaint is substantiated for lack of supervision based on attendance records reviewed from January 18, 2024. Attendance records reviewed showed two classrooms over staff-to-child ratio and one classroom over maximum group size on this date. This complaint is substantiated for Staff #1 using her cell phone in the classroom with children present. This complaint is substantiated for not providing truthful information based on documentation collected at the visit and interviews with staff members because Staff #1 first indicated to Parent #1 that nothing was around Child #1 to cause an injury but later stated Child #1 had a shaker toy. During this investigation, LS Daffern requested the timecard for Staff #2 and was provided with contradicting information and times from staff. An additional concern noted at this visit was incomplete attendance records for children and staff members, as there were several records with the children and staff not being signed in and out or documenting transitions. |
Who does the caring?
- Delaware doesn’t publish staffing levels for individual providers.
Who owns it?
- Delaware’s open data doesn’t list owners.
How is it rated?
- 2026: 2 facility injuries. No facility deaths reported.
- 2025: 1 facility injury. No facility deaths reported.
- 2024: 3 facility injuries. No facility deaths reported.
Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 26, 2026. Updated daily.
How does it compare nearby?
- Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 26, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| YMCA of Delaware/ Gallaher | Not given |
| Happy Place Day Care LLC | Not given |
| Katherine Hernandez | Not given |
| Sunshine Kids Academy | Not given |
| Islamic Academy of Delaware | Not given |
| Pequenas Manitas Early Learning Center | Not given |
| Jan Hymes | Not given |
| The Learning Experience This child care provider | Not given |
| Little Stars Learn & Grow Academy | Not given |
| Aamani Jardon DBA Little Roses Daycare | Not given |
| Delaware Technical Community College Cdc Stanton | Not given |
| Erin Goldberg | Not given |
What the record doesn’t say
- Delaware doesn’t grade violations by severity, so read what was cited.
- Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
- Delaware publishes five years of reviews and complaints; this page shows the last three.
- Delaware doesn’t publish staffing levels or owners for individual providers.
- Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.
Sources
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Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities (iuzd-3dbt).
Released Oct 26, 2026 and checked Oct 27, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information (wb83-pkcv).
Released Oct 26, 2026 and checked Oct 27, 2026. Updated daily. Public Domain.
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Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews (pnbd-85r6).
Released Oct 26, 2026 and checked Oct 27, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.