Hearth Record

Serena Spencer DBA Serena’s Family Care

A licensed family child care in Bridgeville, Delaware 19933

20589 Coverdale Rd, Bridgeville, Delaware 19933. (302) 727-3402.

Delaware’s own record, on data.delaware.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Delaware’s own record is on data.delaware.gov.

The short answer

Record last released by Delaware Office of Child Care Licensing on Oct 23, 2026.

The last 24 months 11 violations in 3 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 visits with violations in the last three years, the latest on Jul 7, 2026; Delaware doesn’t list visits that found nothing.

11 violations cited in the last three years.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

When those violations happened

11 violations in 3 months of the last 36. Last cited Jul 2026. The last 3 years, to Oct 24, 2026.

11 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

Jul 7, 2026: unannounced Full Compliance Review3 violations

  • Parents Right to Know Act

    “Update the parent right to know log to include newly enrolled children.”

    Rule 21P. Correction date, as Delaware Office of Child Care Licensing recorded it: Aug 14, 2026.

  • Hazardous Materials

    “Provide a copy of an update radon test result.”

    Rule 27P. Correction date, as Delaware Office of Child Care Licensing recorded it: Oct 8, 2026.

  • Emergency Planning

    “Conduct and log a fire drill for the month of July.”

    Rule 45P. Correction date, as Delaware Office of Child Care Licensing recorded it: Aug 14, 2026.

Jul 7, 2025: unannounced Full Compliance Review5 violations

  • Fire Safety

    “Tagged the fire extinguisher”

    Rule 30P. Correction date, as Delaware Office of Child Care Licensing recorded it: Aug 18, 2025.

  • Administration of Medication

    “Provider needs to update the administration of medication certification”

    Rule 42P. Correction date, as Delaware Office of Child Care Licensing recorded it: Sep 11, 2025.

  • Emergency Planning

    “Conduct and log fire drill for the month of July.”

    Rule 45P. Correction date, as Delaware Office of Child Care Licensing recorded it: Aug 18, 2025.

  • Training

    “Update the CPR/FA certification”

    Rule 56P. Correction date, as Delaware Office of Child Care Licensing recorded it: Sep 11, 2025.

  • License Renewal

    “Ensure to provide OCCL with a renewal application within 60 days of license expiration”

    Rule 8P. Correction date, as Delaware Office of Child Care Licensing recorded it: Jul 7, 2025.

Jul 16, 2024: unannounced Full Compliance Review3 violations

  • Parents Right to Know Act

    “Update the parent right to know log with children in care”

    Rule 21P. Correction date, as Delaware Office of Child Care Licensing recorded it: Aug 2, 2024.

  • Indoor Space

    “Update the electrical inspection by an approved electrical inspector.”

    Rule 29P. Correction date, as Delaware Office of Child Care Licensing recorded it: Jul 31, 2024.

  • Emergency Planning

    “Conduct and log fire drill for the month of July.”

    Rule 45P. Correction date, as Delaware Office of Child Care Licensing recorded it: Jul 31, 2024.

All 3 visits on record
Visits on record
DateVisitWhat the record says
Jul 7, 2026Unannounced Full Compliance Review3 violations cited
Jul 7, 2025Unannounced Full Compliance Review5 violations cited
Jul 16, 2024Unannounced Full Compliance Review3 violations cited

Is it licensed?

  • Licensed Family Child Care.
  • Ages served, in Delaware’s words: 6 weeks through 12 years.
  • Takes part in: Child Care Food Program (meals reimbursed), Purchase of Care (state-subsidized child care).
  • Special conditions, in Delaware’s words: High Nitrate Water.
  • Licence number 1169910.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

Has Delaware acted against it?

  • 1 complaint investigation in the last three years. Results, in Delaware’s words: No Evidence to Substantiate with Concern (1).
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Complaint Reviews and Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

On record, newest first
DateWhatDetail
Oct 7, 2026OCCL Standards Complaint: No Evidence to Substantiate with ConcernThe Office of Child Care Licensing (OCCL) received a complaint on August 25, 2026, regarding exceeding the licensed capacity. An investigation was conducted on September 7, 2026. There is no evidence to substantiate this complaint because during the investigation, LS #1 observed two children in care, and a review of the children’s attendance schedules and hours of care indicated that Provider #1 remained within the licensed capacity of six children. During the investigation LS #1 noted concerns that the enrollment files for Child #6 and Child #7 were incomplete, and Provider #1 was unable to provide attendance records for July and August 2026 or for the day of the unannounced complaint investigation.

Who does the caring?

  • Delaware doesn’t publish staffing levels for individual providers.

Who owns it?

  • Delaware’s open data doesn’t list owners.

How is it rated?

  • No facility injuries reported. No facility deaths reported.
Source:

Delaware Office of Child Care Licensing, Licensed Child Care Providers and Facilities. Released Oct 23, 2026. Updated daily.

How does it compare nearby?

  • Providers aren’t compared: Delaware lists only the visits that found violations, so a count can’t tell a clean record from one never visited.
Source:

Delaware Office of Child Care Licensing, Child Care Licensing Compliance Review Information. Released Oct 23, 2026. Updated daily.

12 compared
PlaceViolations cited in the last three years
Catherine RossNot given
Latonya BruceNot given
Serena Spencer DBA Serena’s Family Care This child care providerNot given
Helping Hands Learning Center INot given
Vanessa SavageNot given
Venita JohnsonNot given
Breana TulowitzkiNot given
Children & Families First Head Start BridgevilleNot given
La’tasha NicholsNot given
Acelero Learning Bridgeville CenterNot given
Cynthia WestNot given
Carole JohnsonNot given

What the record doesn’t say

  • Delaware doesn’t grade violations by severity, so read what was cited.
  • Delaware’s open data lists a visit only when a violation was cited there, so visits that found nothing aren’t shown.
  • Delaware publishes five years of reviews and complaints; this page shows the last three.
  • Delaware doesn’t publish staffing levels or owners for individual providers.
  • Delaware lists only the visits that found violations, so a provider with none listed may not have been visited at all: no count of violations is used to headline, filter or compare its providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Delaware Office of Child Care Licensing. Delaware’s own record is on data.delaware.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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