Heisy Decena Flores
A family child care home in Waterbury, Connecticut 06704
31 Camp St, Waterbury, Connecticut 06704. (203) 768-9872.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Connecticut’s own record is on elicense.ct.gov.
The short answer
Record last released by Connecticut Office of Early Childhood on Nov 5, 2026.
- 29 violations in the last three years
- Dec 12025 the latest visit on record
- 9 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections in the last three years, the latest on Dec 1, 2025.
29 violations cited in the last three years.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Inspections. Released Nov 4, 2026. Updated daily.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Investigations and Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.
When those violations happened
29 violations in 3 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each violation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.
Dec 1, 2025: unannounced inspection (full)6 violations
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Enrollment Form: For each child enrolled, the provider shall maintain on file a current and complete enrollment form. This form shall be kept for one year after a child ceases to be enrolled in the family child care home.
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Child Health Record: The provider shall have a complete and current general health record on file when the child begins attending the family child care home, signed and dated by a physician, physician assistant or advanced practice registered nurse. These records shall be returned to the parent when the child is withdrawn from the family child care home.
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Immunizations: For each child enrolled, the provider shall maintain on file a complete immunization record.
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Emergency Evacuation Drills-Quarterly: The provider and staff shall be periodically instructed and kept informed of their duties under the plan and shall practice at least quarterly an emergency evacuation drill. A written log of the practiced drills shall be maintained at the family child care home for one year.
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Fire Extinguisher: The provider shall have easily accessible to the area of child care a minimum of one ABC multi-purpose fire extinguisher in operating condition that contains at least five pounds of fire extinguishing agent and shall have knowledge of its use and the ability to manage its use. Each fire extinguisher shall be installed according to the manufacturer�s instructions, at a height not to exceed five (5) feet above the floor. Extinguishers shall not be obstructed or obscured in order to allow for immediate access.
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Safe Space-Sufficient: There shall be sufficient indoor and outdoor play space to ensure appropriate activities, safety and comfort for the children at the facility. When outdoor play space does not exist at the facility, the provider shall identify alternate outdoor play space and develop a written plan that ensures the safe transportation of children to and from the alternate outdoor play space. The outdoor play space shall be protected from traffic, bodies of water, gullies, and other hazards by barriers, which effectively bar access in a manner safe for children.
Oct 23, 2024: follow-up visit3 violations
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Authorized Release: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying the name, address and telephone numbers of persons permitted to remove the child from the family child care home on behalf of the parent.
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Emergency Permission Form: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying name, address and telephone numbers of emergency medical care provider for the children.
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Background Check: The applicant, provider, prospective employees, assistants, substitutes and each household member shall submit to a comprehensive background check. Such persons shall not have record that the Commissioner reasonably believes renders such person ineligible. The provider shall not employ program staff who have a record the commissioner reasonably believes renders such staff ineligible. The provider shall maintain at the family child care home evidence of compliance with the comprehensive background check requirements. The provider shall make available to the OEC any information obtained concerning comprehensive background checks upon request.
Sep 24, 2024: follow-up visit1 violation
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Crib or other Provision Free from Observable Hazards: No potentially hazardous items shall be placed with an infant in a crib or hung over the side of a crib or other piece of equipment designed for sleeping except for a pacifier without attachments. Bibs and garments with ties or hooks shall be removed from infants that are placed to sleep. No toys or objects shall be attached to sleeping or rest equipment. No child under three years of age shall have access to teething necklaces, teething bracelets or other jewelry that could present a choking or strangulation hazard.
Sep 16, 2024: follow-up visit1 violation
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Capacity: The provider shall maintain the family child care home within the registered capacity.
Sep 11, 2024: unannounced inspection (full)18 violations
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Capacity: The provider shall maintain the family child care home within the registered capacity.
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Enrollment Form: For each child enrolled, the provider shall maintain on file a current and complete enrollment form. This form shall be kept for one year after a child ceases to be enrolled in the family child care home.
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Immunizations: For each child enrolled, the provider shall maintain on file a complete immunization record.
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Authorized Release: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying the name, address and telephone numbers of persons permitted to remove the child from the family child care home on behalf of the parent.
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Emergency Permission Form: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying name, address and telephone numbers of emergency medical care provider for the children.
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Field Trip and Transportation Permission: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying any activity away from the family child care home, including days and times, and transportation for children leaving the family child care home by the provider or staff.
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Handwashing: The provider, staff and children shall wash their hands with soap and water before eating, handling food and after toileting.
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Infant Care: Individual Attention/Held for Bottle Feedings: The provider shall allow infants to crawl or toddle, shall hold them for bottle feedings and at other times while at the family child care home, and shall give them individual attention, and verbal communication.
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Infants Placed in Safe Crib/Snug Mattress/Tight Sheet: Infants under 12 months shall be placed to sleep in a well-constructed, free standing crib or other piece of equipment designed for infant sleeping and appropriate for the particular child, with a snug fitting mattress covered by a tightly-fitted sheet.
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Diaper Changing: Frequent/Sanitary/Hand Washing/Waste Disposal: The provider shall change a child�s diapers frequently for the child’s comfort. The hands of the provider and child shall be washed with soap and water after each diaper change. Each diapering surface shall be nonporous and disinfected after each use. Waste materials shall be disposed of in a sanitary manner out of the reach of children.
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Supervision-At All Times, Indoors/Outdoors: The provider shall be responsible for the supervision of the children at all times indoors, outdoors or on excursions. The provider shall be either indoors or outdoors with all children in care unless an approved staff is present to supervise.
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Awareness of/Understanding of Regulations: The provider shall have a copy of the regulations at the facility and shall have read and understood the family child care standards set forth in these regulations.
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Background Check: The applicant, provider, prospective employees, assistants, substitutes and each household member shall submit to a comprehensive background check. Such persons shall not have record that the Commissioner reasonably believes renders such person ineligible. The provider shall not employ program staff who have a record the commissioner reasonably believes renders such staff ineligible. The provider shall maintain at the family child care home evidence of compliance with the comprehensive background check requirements. The provider shall make available to the OEC any information obtained concerning comprehensive background checks upon request.
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Clean/Sanitary Environment: The facility and equipment shall be kept in a clean and sanitary condition and shall not pose a health hazard to children.
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Harmful Substances and Materials Inaccessible: All potentially harmful substances and materials shall be inaccessible to children.
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Emergency Evacuation Drills-Quarterly: The provider and staff shall be periodically instructed and kept informed of their duties under the plan and shall practice at least quarterly an emergency evacuation drill. A written log of the practiced drills shall be maintained at the family child care home for one year.
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Fire Extinguisher: The provider shall have easily accessible to the area of child care a minimum of one ABC multi-purpose fire extinguisher in operating condition that contains at least five pounds of fire extinguishing agent and shall have knowledge of its use and the ability to manage its use. Each fire extinguisher shall be installed according to the manufacturer�s instructions, at a height not to exceed five (5) feet above the floor. Extinguishers shall not be obstructed or obscured in order to allow for immediate access.
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Washing/Toileting/Sewage/Garbage Facilities: The washing and toileting facilities shall be adequate to ensure the health, safety and comfort of the children in care. A mechanism for individual hand drying shall be accessible. Sewage and garbage disposal systems shall ensure a sanitary environment. Garbage and trash shall be disposed of properly and kept covered.
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Dec 1, 2025 | Unannounced inspection (full) | 6 violations cited |
| Dec 4, 2024 | Unannounced inspection (partial) | No violations cited |
| Oct 23, 2024 | Follow-up visit | 3 violations cited |
| Sep 25, 2024 | Follow-up visit | No violations cited |
| Sep 24, 2024 | Follow-up visit | 1 violation cited |
| Sep 16, 2024 | Follow-up visit | 1 violation cited |
| Sep 11, 2024 | Unannounced inspection (full) | 18 violations cited |
Is it licensed?
- Family Child Care Home, first licensed Oct 16, 2023.
- Licence DCFH.57914, valid Oct 16, 2023 to Oct 31, 2027.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Program Data. Released Nov 5, 2026. Updated daily.
Has Connecticut acted against it?
- No investigations in the last three years.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Investigations. Released Nov 5, 2026. Updated daily.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Inspections. Released Nov 4, 2026. Updated daily.
Who does the caring?
- Connecticut doesn’t publish staffing levels for individual providers.
Who owns it?
- Connecticut’s open data doesn’t list owners.
How is it rated?
- Connecticut’s licensing data has no quality rating.
How does it compare nearby?
- Among 905 child care providers in New Haven County, the middle value for violations cited in the last three years was 9; this one had 29.
Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.
| Place | Violations cited in the last three years |
|---|---|
| Heisy Decena Flores This child care provider | 29 |
| Team - Slocum Center | 18 |
| Ray’s of Sunshine Childcare | 25 |
| Lorry’s Butterfly Garden | 0 |
| Pingo De Gente Learning Center | Not given |
| Sheila Robinson | 3 |
| Michelle Lasky | 1 |
| Ana Mendez | 49 |
| Elvira Figueroa | 5 |
| Josefina Luis | 5 |
| Carmen Quinones | 3 |
| Yolanda Amancio | 13 |
| Celines Roman | 7 |
What the record doesn’t say
- Connecticut doesn’t grade violations by severity, so read what was cited.
- Connecticut’s open data gives the rule behind each violation, not what the inspector saw.
- Connecticut doesn’t publish whether a complaint was substantiated, only how each investigation was resolved.
- Connecticut doesn’t publish staffing levels or owners for individual providers.
- This page shows Connecticut’s records from the last three years; its open data goes back to 2005.
Sources
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Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Program Data (h8mr-dn95).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
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Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Inspections (6rnk-h6iy).
Released Nov 4, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
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Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Violations (ccit-2ev8).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
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Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Investigations (tett-bw6q).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Public Domain.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Connecticut Office of Early Childhood. Connecticut’s own record is on elicense.ct.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.