Hearth Record

Bernadette A Ngoh

A family child care home in West Haven, Connecticut 06516

215 York St, West Haven, Connecticut 06516. (203) 218-5153.

Connecticut’s own record, on elicense.ct.gov

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The short answer

Record last released by Connecticut Office of Early Childhood on Nov 5, 2026.

The last 24 months 30 violations in 6 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

3 inspections in the last three years, the latest on May 13, 2026.

30 violations cited in the last three years, 13 of them in investigations.

Source:

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Inspections. Released Nov 4, 2026. Updated daily.

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Investigations and Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.

When those violations happened

30 violations in 6 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 5, 2026.

30 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.

Jun 24, 2026: investigation (complaint)4 violations
  • Supervision-At All Times, Indoors/Outdoors: The provider shall be responsible for the supervision of the children at all times indoors, outdoors or on excursions. The provider shall be either indoors or outdoors with all children in care unless an approved staff is present to supervise.

    Rule 19a-87b-10(i). From a complaint.

  • Discipline/Beh.Management: The provider shall use only developmentally appropriate behavior management methods such as positive guidance, redirection, and setting clear limits that encourage children to develop self-control, self-discipline, and positive self- esteem, while also protecting them from harm to themselves or others.

    Rule 19a-87b-10(j)(1). From a complaint.

  • Notification of Change: The applicant or provider shall notify the Commissioner in writing within five (5) working days of any change in circumstances which alters or affects the provision of family child care services.

    Rule 19a-87b-5(j). From a complaint.

  • Freedom of Hazards: The facility and equipment shall be in good repair, and reasonably free from anything that may be potentially dangerous to children.

    Rule 19a-87b-9(b). From a complaint.

May 13, 2026: unannounced inspection (full)5 violations
  • Emergency Permission Form: For each child enrolled, the provider shall have on file and shall keep updated the parent’s written permission and instructions specifying name, address and telephone numbers of emergency medical care provider for the children.

    Rule 19a-87b-10(b)(3)(B).

  • Medical Statement: The provider shall be physically, emotionally and mentally able to handle child care responsibilities and emergencies and shall be free from any mental, emotional or physical health problems which may impair such ability or otherwise adversely affect the children in care. The provider shall furnish to the Office of Early Childhood, medical information and documentation as requested.

    Rule 19a-87b-6(b).

  • First Aid Certificate: The provider shall maintain a current certificate from an approved course in basic first aid appropriate for child care providers and shall maintain verification of such training on file at the family child care home.

    Rule 19a-87b-6(c)(1).

  • CPR Certificate: The provider shall maintain a current certificate from an approved course in CPR for child care providers and shall maintain verification of such training on file at the family child care home.

    Rule 19a-87b-6(c)(2).

  • Carbon Monoxide Detector: Family child care homes that utilize combustible fuel shall be equipped with at least one operable carbon monoxide (CO) detector on each occupied level of the home. CO detectors shall comply with the Underwriters Laboratories Standards for Safety and shall be operated in accordance with the manufacturer�s instructions.

    Rule 19a-87b-9(d)(7).

Nov 19, 2025: investigation (complaint)6 violations
  • Child Health Record: The provider shall have a complete and current general health record on file when the child begins attending the family child care home, signed and dated by a physician, physician assistant or advanced practice registered nurse. These records shall be returned to the parent when the child is withdrawn from the family child care home.

    Rule 19a-87b-10(b)(2). From a complaint.

  • Immunizations: For each child enrolled, the provider shall maintain on file a complete immunization record.

    Rule 19a-87b-10(b)(2)(A)(v) and/or 19a-87b-10(l). From a complaint.

  • Handwashing: The provider, staff and children shall wash their hands with soap and water before eating, handling food and after toileting.

    Rule 19a-87b-10(c)(3). From a complaint.

  • Reqts for Sleeping Arrangements Posted/Discussed: The provider shall post in a conspicuous place in the family child care home the requirements pertaining to sleep arrangements and discuss with the child’s parent(s) the requirements prior to enrollment and reviewed as needed during the period of the child’s enrollment.

    Rule 19a-87b-10(f)(8). From a complaint.

  • Freedom of Hazards: The facility and equipment shall be in good repair, and reasonably free from anything that may be potentially dangerous to children.

    Rule 19a-87b-9(b). From a complaint.

  • Ventilation/Light/Temperature: The ventilation, light and temperature of the facility shall ensure the health and comfort of the children in care. When the temperature exceeds eighty degrees Fahrenheit, the provider shall provide more fluids and increase ventilation. The room temperature where children are present at the family child care home shall not be lower than 65 degrees Fahrenheit when measured three feet from the floor.

    Rule 19a-87b-9(g). From a complaint.

Jun 13, 2025: unannounced inspection (full)3 violations
  • Background Check: The applicant, provider, prospective employees, assistants, substitutes and each household member shall submit to a comprehensive background check. Such persons shall not have record that the Commissioner reasonably believes renders such person ineligible. The provider shall not employ program staff who have a record the commissioner reasonably believes renders such staff ineligible. The provider shall maintain at the family child care home evidence of compliance with the comprehensive background check requirements. The provider shall make available to the OEC any information obtained concerning comprehensive background checks upon request.

    Rule 19a-87b-8a.

  • Freedom of Hazards: The facility and equipment shall be in good repair, and reasonably free from anything that may be potentially dangerous to children.

    Rule 19a-87b-9(b).

  • Safe Storage of Flammables: Flammable and combustible materials shall be properly stored and out of reach of children.

    Rule 19a-87b-9(d)(1).

Jun 2, 2025: investigation (complaint)1 violation
  • Freedom of Hazards: The facility and equipment shall be in good repair, and reasonably free from anything that may be potentially dangerous to children.

    Rule 19a-87b-9(b). From a complaint.

Apr 21, 2025: investigation (complaint)2 violations
  • Child Health Record: The provider shall have a complete and current general health record on file when the child begins attending the family child care home, signed and dated by a physician, physician assistant or advanced practice registered nurse. These records shall be returned to the parent when the child is withdrawn from the family child care home.

    Rule 19a-87b-10(b)(2). From a complaint.

  • Immunizations: For each child enrolled, the provider shall maintain on file a complete immunization record.

    Rule 19a-87b-10(b)(2)(A)(v) and/or 19a-87b-10(l). From a complaint.

Apr 23, 2024: unannounced inspection (full)9 violations
  • Immunizations: For each child enrolled, the provider shall maintain on file a complete immunization record.

    Rule 19a-87b-10(b)(2)(A)(v) and/or 19a-87b-10(l).

  • Individual Plan of Care: The provider shall maintain in the family child care home a written individual plan of care for each child with disabilities or special health care needs who requires special care be taken or provided while the child is at the family child care home. Such plan shall be developed with the child�s parent(s) and health care provider at intake, implemented and updated as necessary. Such plan shall include appropriate care of the child in the event of a medical or other emergency and shall be signed by the provider, parent(s) and any approved staff members responsible for the care of the child.

    Rule 19a-87b-10(d)(3).

  • Notification of Change: The applicant or provider shall notify the Commissioner in writing within five (5) working days of any change in circumstances which alters or affects the provision of family child care services.

    Rule 19a-87b-5(j).

  • Clean/Sanitary Environment: The facility and equipment shall be kept in a clean and sanitary condition and shall not pose a health hazard to children.

    Rule 19a-87b-9(a).

  • Stairways: Protected/Handrails: Every stairway shall have a sturdy handrail with no areas in which a child may fall through, shall provide safe passageway and be maintained free of obstructions. There shall be a gate or other structure in place that may be hung, drawn or lowered at the entry of stairways accessible to children to prevent falls.

    Rule 19a-87b-9(d)(4)(D).

  • Emergency Evacuation Drills-Quarterly: The provider and staff shall be periodically instructed and kept informed of their duties under the plan and shall practice at least quarterly an emergency evacuation drill. A written log of the practiced drills shall be maintained at the family child care home for one year.

    Rule 19a-87b-9(d)(5).

  • Smoke Detectors: The provider shall have smoke detectors, in operating condition, placed in the home so as to protect day care children’s sleeping areas, play areas and the basement. There shall be at least one smoke detector on each level of the facility.

    Rule 19a-87b-9(d)(6).

  • Safe Space-Sufficient: There shall be sufficient indoor and outdoor play space to ensure appropriate activities, safety and comfort for the children at the facility. When outdoor play space does not exist at the facility, the provider shall identify alternate outdoor play space and develop a written plan that ensures the safe transportation of children to and from the alternate outdoor play space. The outdoor play space shall be protected from traffic, bodies of water, gullies, and other hazards by barriers, which effectively bar access in a manner safe for children.

    Rule 19a-87b-9(f)(1).

  • First Aid Supplies: The provider shall have at least one portable, readily accessible first aid kit where children are in care, including field trips. Each kit shall be a closed container for storing first aid supplies, accessible to the provider and substitute at all times but out of the reach of children. First aid kits shall contain required supplies and shall be restocked after use.

    Rule 19a-87b-9(m) and/or 19a-87b-9(n).

All 6 visits on record
Visits on record
DateVisitWhat the record says
Jun 10, 2026Investigation (complaint)4 violations cited
May 13, 2026Unannounced inspection (full)5 violations cited
Oct 29, 2025Investigation (complaint)6 violations cited
Jun 13, 2025Unannounced inspection (full)3 violations cited
Apr 7, 2025Investigation (complaint)3 violations cited
Apr 23, 2024Unannounced inspection (full)9 violations cited

Is it licensed?

  • Family Child Care Home, first licensed Nov 14, 2012.
  • Licence DCFH.56221, valid Dec 1, 2024 to Nov 30, 2028.
  • Capacity: 6 children, plus 3 of school age.
Source:

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Program Data. Released Nov 5, 2026. Updated daily.

Has Connecticut acted against it?

  • 3 investigations in the last three years: 3 from complaints.
  • How they were resolved, in Connecticut’s words: Corrective Action Plan (3).
Source:

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Investigations. Released Nov 5, 2026. Updated daily.

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Inspections. Released Nov 4, 2026. Updated daily.

Who does the caring?

  • Connecticut doesn’t publish staffing levels for individual providers.

Who owns it?

  • Connecticut’s open data doesn’t list owners.

How is it rated?

  • Connecticut’s licensing data has no quality rating.

How does it compare nearby?

  • Among 905 child care providers in New Haven County, the middle value for violations cited in the last three years was 9; this one had 30.
Source:

Connecticut Office of Early Childhood, Child Care & Youth Camp Licensing Violations. Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Connecticut doesn’t grade violations by severity, so read what was cited.
  • Connecticut’s open data gives the rule behind each violation, not what the inspector saw.
  • Connecticut doesn’t publish whether a complaint was substantiated, only how each investigation was resolved.
  • Connecticut doesn’t publish staffing levels or owners for individual providers.
  • This page shows Connecticut’s records from the last three years; its open data goes back to 2005.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Connecticut Office of Early Childhood. Connecticut’s own record is on elicense.ct.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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