New Friends of Coos Bay
A residential care facility in Coos Bay, Oregon 97420
955 Kentucky Ave, Coos Bay, Oregon 97420. (541) 808-9730.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 64 substantiated violations in the last three years Middle in Coos County: 9
- 15 at the state’s most serious level, in three years (needs attention)
- 55 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean7
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Accepts Medicaid
- The state’s own list says the place takes part in a Medicaid program (a waiver, a contract or a program like Illinois’s supportive living) that can pay for care for people who qualify. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 inspections on record since Sep 6, 2022, the latest on Feb 6, 2026, citing 58 deficiencies in all.
64 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 15 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
60 citations in 22 months of the last 36. Last cited Dec 2025. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Dec 10, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Nov 8, 2025: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide inservice
Oct 30, 2025: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to properly plan care
Sep 29, 2025: substantiated violation1 citation
-
Failed to provide inservice
Sep 24, 2025: substantiated violation1 citation
-
Failed to provide inservice
Sep 18, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Jul 6, 2025: substantiated violation2 citations
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Failed to provide inservice
-
Failed to provide inservice
Jul 4, 2025: substantiated violation2 citations
-
Failed to provide inservice
-
Failed to administer medication as ordered
Jun 29, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Jun 14, 2025: substantiated violation1 citation
-
Failed to properly plan care
May 5, 2025: substantiated violation1 citation
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Failed to follow care plan
May 3, 2025: substantiated violation1 citation
-
Failed to provide inservice
Apr 30, 2025: substantiated violation1 citation
-
Failed to provide inservice
Feb 24, 2025: substantiated violation4 citations
-
Failed to provide inservice
-
Failed to protect resident from verbal abuse
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Failed to provide inservice
-
Failed to provide inservice
Feb 11, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Jan 26, 2025: substantiated violation1 citation
-
Failed to provide safe environment
Dec 13, 2024: substantiated violation1 citation
-
Failed to provide inservice
Dec 11, 2024: substantiated violation1 citation
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Failed to meet the scheduled and unscheduled needs of residents
Oct 26, 2024: substantiated violation1 citation
-
Failed to provide inservice
Oct 12, 2024: substantiated violation1 citation
-
Failed to provide service
Sep 23, 2024: substantiated violation1 citation
-
Failed to staff as indicated by ABST
Sep 22, 2024: substantiated violation1 citation
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Failed to follow care plan
Sep 2, 2024: substantiated violation3 citations
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Failed to staff as indicated by ABST
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Failed to staff as indicated by ABST
-
Failed to staff as indicated by ABST
Aug 29, 2024: substantiated violation1 citation
-
Failed to staff as indicated by ABST
Jul 31, 2024: substantiated violation2 citations
-
Failed to meet the scheduled and unscheduled needs of residents
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Failed to provide or assist with hygiene
Jul 29, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Jul 15, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jul 11, 2024: substantiated violation1 citation
-
Failed to use an ABST
Jul 4, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Jun 25, 2024: substantiated violation1 citation
-
Failed to follow care plan
May 23, 2024: substantiated violation1 citation
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Failure to provide a system that prevents theft or misuse of medication
May 6, 2024: substantiated violation1 citation
-
Failed to properly plan care
May 3, 2024: substantiated violation1 citation
-
Failed to provide service
Apr 24, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 19, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Mar 29, 2024: substantiated violation1 citation
-
Failed to administer medication as ordered
Mar 27, 2024: substantiated violation1 citation
-
Failed to provide service
Mar 25, 2024: substantiated violation1 citation
-
Failed to follow care plan
Mar 17, 2024: substantiated violation3 citations
-
Failed to provide service
-
Failed to protect resident from physical abuse
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Failed to protect resident from verbal abuse
Mar 15, 2024: substantiated violation1 citation
-
Failed to administer ordered medication
Mar 14, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 19, 2024: substantiated violation1 citation
-
Failed to follow care plan
Feb 16, 2024: substantiated violation1 citation
-
Failed to provide service
Feb 10, 2024: substantiated violation1 citation
-
Failed to provide safe environment
Feb 8, 2024: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Jan 18, 2024: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Dec 12, 2023: substantiated violation1 citation
-
Failed to properly plan care
Dec 8, 2023: substantiated violation1 citation
-
Failed to provide service
Nov 27, 2023: substantiated violation2 citations
-
Failed to follow care plan
-
Failed to follow care plan
Nov 20, 2023: substantiated violation1 citation
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Failed to follow care plan
Nov 12, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Oct 31, 2023: substantiated violation1 citation
-
Failed to follow care plan
Oct 30, 2023: substantiated violation1 citation
-
Failed to follow care plan
Aug 11, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Jul 19, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Jul 9, 2023: substantiated violation1 citation
-
Failed to properly plan care
Jul 8, 2023: substantiated violation1 citation
-
Failed to follow care plan
Jun 26, 2023: substantiated violation2 citations
-
Failed to provide service
-
Failed to provide service
May 30, 2023: substantiated violation1 citation
-
Failed to protect resident from physical abuse
May 10, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
May 7, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Apr 22, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Apr 16, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Apr 7, 2023: substantiated violation1 citation
-
Failed to follow care plan
Mar 24, 2023: substantiated violation1 citation
-
Failed to follow care plan
Mar 15, 2023: substantiated violation3 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
-
Failed to provide safe environment
Mar 5, 2023: substantiated violation1 citation
-
Failed to follow care plan
Mar 3, 2023: substantiated violation1 citation
-
Failed to provide safe environment
Feb 27, 2023: substantiated violation1 citation
-
Failed to properly plan care
Feb 21, 2023: substantiated violation1 citation
-
Failed to properly plan care
Feb 10, 2023: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Feb 6, 2023: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Feb 5, 2023: substantiated violation2 citations
-
Failed to protect resident from verbal abuse
-
Failed to follow care plan
Jan 25, 2023: substantiated violation1 citation
-
Failed to properly plan care
Jan 16, 2023: substantiated violation2 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
Jan 7, 2023: substantiated violation3 citations
-
Failed to properly plan care
-
Failed to properly plan care
-
Failed to provide safe environment
Dec 30, 2022: substantiated violation1 citation
-
Failed to protect resident from verbal abuse
Dec 29, 2022: substantiated violation1 citation
-
Failed to provide service
Dec 24, 2022: substantiated violation1 citation
-
Failed to properly plan care
Dec 19, 2022: substantiated violation1 citation
-
Failed to provide oversight and monitoring of change of condition
Dec 16, 2022: substantiated violation4 citations
-
Failed to provide oversight and monitoring of change of condition
-
Failed to provide safe environment
-
Failed to provide service
-
Failed to provide a safe medication administration system
Dec 15, 2022: substantiated violation1 citation
-
Failed to provide oversight and monitoring of change of condition
Dec 14, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Dec 13, 2022: substantiated violation1 citation
-
Failed to provide service
Dec 10, 2022: substantiated violation1 citation
-
Failed to follow care plan
Dec 6, 2022: substantiated violation4 citations
-
Failed to provide safe environment
-
Failed to provide safe environment
-
Failed to provide safe environment
-
Failed to follow care plan
Dec 5, 2022: substantiated violation3 citations
-
Failed to provide or assist with hygiene
-
Failed to properly plan care
-
Failed to provide transportation for medical or social purposes
Dec 4, 2022: substantiated violation1 citation
-
Failed to provide service
Nov 1, 2022: substantiated violation1 citation
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Failed to follow care plan
Oct 27, 2022: substantiated violation1 citation
-
Failed to provide safe environment
Oct 19, 2022: substantiated violation2 citations
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Failed to provide safe environment
-
Failed to provide appropriate staffing
Aug 3, 2022: substantiated violation1 citation
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Failed to provide safe environment
Jul 18, 2022: substantiated violation1 citation
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Failed to assure physician services
Jun 22, 2022: substantiated violation1 citation
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Failed to provide oversight and monitoring of change of condition
Jun 12, 2022: substantiated violation1 citation
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Failed to properly plan care
Apr 7, 2022: substantiated violation1 citation
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Failed to answer call light in a timely manner
Mar 15, 2022: substantiated violation1 citation
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Failed to obtain medical order
Mar 8, 2022: substantiated violation2 citations
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Failed to follow care plan
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Failed to follow care plan
Jul 25, 2021: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jun 18, 2021: substantiated violation1 citation
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Failed to follow care plan
All 12 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Feb 6, 2026 | Inspection (Kitchen) | 3 deficiencies cited |
| Aug 28, 2025 | Inspection (Change of Owner) | 13 deficiencies cited |
| Nov 14, 2024 | Inspection (Complaint Investigation) | 3 deficiencies cited |
| Nov 14, 2024 | Inspection (Complaint Investigation) | 3 deficiencies cited |
| Jul 10, 2024 | Inspection (Complaint Investigation) | 2 deficiencies cited |
| Mar 11, 2024 | Inspection (Complaint Investigation) | 2 deficiencies cited |
| Dec 12, 2023 | Inspection (State Licensure) | 4 deficiencies cited |
| Jul 30, 2023 | Inspection (Complaint Investigation) | 2 deficiencies cited |
| Mar 10, 2023 | Inspection (Complaint Investigation) | 2 deficiencies cited |
| Dec 21, 2022 | Inspection (Complaint Investigation) | 5 deficiencies cited |
| Nov 22, 2022 | Inspection (Complaint Investigation) | 3 deficiencies cited |
| Sep 6, 2022 | Inspection (Initial Licensure) | 16 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 55 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Accepts Medicaid.
- Oregon provider ID 50R491.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 3 regulatory actions on record: licence condition.
- 15 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Oct 15, 2025 | Licence condition | Failed to provide safe environment. In effect Oct 15, 2025 to Feb 4, 2026. |
| Jul 9, 2024 | Licence condition | Failed to meet the scheduled and unscheduled needs of residents. In effect Jul 9, 2024 to Aug 29, 2024. |
| Jul 9, 2024 | Licence condition | Failed to use an ABST. In effect Jul 9, 2024 to Aug 29, 2024. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 9 facilities of this kind in Coos County, the middle value for substantiated violations in the last three years was 9; this one had 64.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Bayside Terrace Memory Care | 25 |
| New Friends of Coos Bay This assisted living facility | 64 |
| Ocean Ridge Retirement and Assisted Living Community | 9 |
| Bayside Terrace Assisted Living | 13 |
| West Wind Court | 0 |
| Still Waters Inc. | 9 |
| Pacific View Memory Care Community | 18 |
| Pacific View Assisted Living Community | 3 |
| Inland Point Retirement Community | 6 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.