The Grove Memory Care
A residential care facility in Medford, Oregon 97504
2184 Poplar Drive, Medford, Oregon 97504. (458) 226-2300.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 33 substantiated violations in the last three years Middle in Jackson County: 5
- 21 at the state’s most serious level, in three years (needs attention)
- 49 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 inspections on record since Jul 20, 2022, the latest on May 20, 2026, citing 26 deficiencies in all.
33 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violations in the last three years, 21 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
33 citations in 14 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Jul 10, 2026: substantiated violation1 citation
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Failed to use an ABST
Jul 8, 2026: substantiated violation1 citation
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Failed to use an ABST
Mar 2, 2026: substantiated violation1 citation
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Failed to make facility or resident records accessible
Oct 9, 2025: substantiated violation3 citations
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Failed to provide safe environment
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Failed to use an ABST
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Failed to maintain a safe physical environment
Sep 17, 2025: substantiated violation3 citations
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Failed to provide safe environment
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Failed to provide safe environment
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Failed to use an ABST
Jun 20, 2025: substantiated violation1 citation
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Failed to follow care plan
Jun 1, 2025: substantiated violation2 citations
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Failed to update staffing plan based on ABST
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Failed to properly plan care
May 22, 2025: substantiated violation1 citation
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Failed to follow care plan
May 21, 2025: substantiated violation1 citation
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Failed to provide safe environment
Apr 30, 2025: substantiated violation2 citations
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Failed to properly plan care
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Failed to intervene when resident’s condition changed
Mar 30, 2025: substantiated violation1 citation
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Failed to protect resident from physical abuse
Aug 27, 2024: substantiated violation1 citation
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Failed to protect resident from physical abuse
Aug 26, 2024: substantiated violation1 citation
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Failed to provide safe environment
Aug 8, 2024: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Jun 6, 2024: substantiated violation2 citations
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Failed to address resident’s behavior
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Failed to address resident’s behavior
May 31, 2024: substantiated violation1 citation
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Failed to provide safe environment
May 23, 2024: substantiated violation1 citation
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Failed to provide safe environment
May 18, 2024: substantiated violation1 citation
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Failed to address resident’s behavior
Apr 25, 2024: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 20, 2024: substantiated violation1 citation
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Failed to provide safe environment
Apr 16, 2024: substantiated violation1 citation
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Failed to provide safe environment
Apr 9, 2024: substantiated violation1 citation
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Failed to provide safe environment
Feb 25, 2024: substantiated violation1 citation
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Failed to provide safe environment
Feb 17, 2024: substantiated violation1 citation
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Failed to provide safe environment
Jan 23, 2024: substantiated violation1 citation
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Failed to provide safe environment
Oct 8, 2023: substantiated violation2 citations
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Failed to properly plan care
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Failed to provide a safe medication administration system
Aug 21, 2023: substantiated violation1 citation
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Failed to provide safe environment
Jul 28, 2023: substantiated violation1 citation
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Failed to provide a safe medication administration system
Jul 15, 2023: substantiated violation3 citations
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Failed to provide safe environment
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Failed to provide safe environment
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Failed to provide a safe medication administration system
Jul 11, 2023: substantiated violation2 citations
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Failed to provide safe environment
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Failed to protect resident from inappropriate sexual contact
Jun 29, 2023: substantiated violation1 citation
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Failed to provide safe environment
Jun 1, 2023: substantiated violation3 citations
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Failed to follow care plan
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Failed to provide a safe medication administration system
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Failed to provide safe environment
May 28, 2023: substantiated violation1 citation
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Failed to provide safe environment
May 19, 2023: substantiated violation1 citation
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Failed to administer medication as ordered
Apr 25, 2023: substantiated violation1 citation
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Failed to properly plan care
Apr 19, 2023: substantiated violation1 citation
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Failed to protect resident from inappropriate sexual contact
Apr 13, 2023: substantiated violation1 citation
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Failed to provide a safe medication administration system
Apr 10, 2023: substantiated violation6 citations
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Failed to protect resident from inappropriate sexual contact
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Failed to protect resident from inappropriate sexual contact
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Failed to protect resident from inappropriate sexual contact
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Failed to protect resident from inappropriate sexual contact
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Failed to protect resident from inappropriate sexual contact
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Failed to protect resident from inappropriate sexual contact
Apr 7, 2023: substantiated violation2 citations
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Failed to protect resident from inappropriate sexual contact
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Failed to provide safe environment
Apr 4, 2023: substantiated violation1 citation
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Failed to provide safe environment
Mar 30, 2023: substantiated violation1 citation
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Failed to provide service
Mar 29, 2023: substantiated violation1 citation
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Failed to provide safe environment
Mar 6, 2023: substantiated violation1 citation
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Failed to provide safe environment
Dec 31, 2022: substantiated violation1 citation
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Failed to protect resident from inappropriate sexual contact
Nov 9, 2022: substantiated violation1 citation
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Failed to provide safe environment
Nov 6, 2022: substantiated violation1 citation
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Failed to properly plan care
Nov 5, 2022: substantiated violation2 citations
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Failed to provide safe environment
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Failed to provide safe environment
Nov 1, 2022: substantiated violation1 citation
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Failed to submit timely or adequate staffing documentation
Oct 31, 2022: substantiated violation1 citation
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Failed to properly plan care
Oct 28, 2022: substantiated violation1 citation
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Failed to administer medication as ordered
Oct 16, 2022: substantiated violation1 citation
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Failed to properly plan care
Oct 10, 2022: substantiated violation2 citations
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Failed to provide service
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Failed to properly plan care
Oct 1, 2022: substantiated violation1 citation
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Failed to submit timely or adequate staffing documentation
Sep 22, 2022: substantiated violation1 citation
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Failed to follow care plan
Sep 20, 2022: substantiated violation2 citations
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Failed to provide safe environment
-
Failed to follow care plan
Sep 15, 2022: substantiated violation1 citation
-
Failed to properly plan care
Sep 5, 2022: substantiated violation1 citation
-
Failed to properly plan care
Aug 29, 2022: substantiated violation1 citation
-
Failed to follow care plan
Aug 15, 2022: substantiated violation1 citation
-
Failed to properly plan care
Aug 8, 2022: substantiated violation1 citation
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Failed to properly plan care
Apr 11, 2022: substantiated violation1 citation
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Failed to provide safe environment
Oct 30, 2021: substantiated violation1 citation
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Failed to provide safe environment
Oct 27, 2021: substantiated violation1 citation
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Failed to answer call light in a timely manner
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 20, 2026 | Inspection (Change of Owner) | 3 deficiencies cited |
| Sep 25, 2025 | Inspection (Kitchen) | 2 deficiencies cited |
| Jun 24, 2024 | Inspection (Validation) | 17 deficiencies cited |
| Sep 11, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Aug 11, 2022 | Inspection (Complaint Investigation) | 2 deficiencies cited |
| Jul 20, 2022 | Inspection (State Licensure) | 2 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 49 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Doesn’t accept Medicaid.
- Oregon provider ID 50R487.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- 4 regulatory actions on record: licence condition.
- 21 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
| Date | What | Detail |
|---|---|---|
| Sep 19, 2025 | Licence condition | Failed to provide safe environment. In effect Sep 19, 2025 to Oct 24, 2025. |
| Jun 5, 2025 | Licence condition | Failed to provide safe environment. In effect Jun 5, 2025 to Jun 24, 2025. |
| Dec 2, 2022 | Licence condition | Failed to meet the scheduled and unscheduled needs of residents. In effect Dec 2, 2022 to Jul 11, 2024. |
| Dec 2, 2022 | Licence condition | Failed to use an ABST. In effect Dec 2, 2022 to Jul 11, 2024. |
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 36 facilities of this kind in Jackson County, the middle value for substantiated violations in the last three years was 5; this one had 33.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| Farmington Square Medford | 40 |
| Brookdale Medford | 0 |
| Fountain Plaza | 0 |
| Horton Plaza | 0 |
| The Springs at Anna Maria | 0 |
| Pacific Living Centers of Medford at Arrowhead | 5 |
| Meadowlark Memory Care | 3 |
| Prestige Senior Living Arbor Place Memory Care | 8 |
| West Wind Residential Care Community | 6 |
| Manor Terrace Care Suites | 0 |
| Roxy Ann Memory Community | 3 |
| Table Rock Memory Care Community | 45 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
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Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
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Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.