Touchmark at Mount Bachelor Village
A residential care facility in Bend, Oregon 97702
19800 SW Touchmark Way, Bend, Oregon 97702. (541) 383-1414.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Oregon’s own record is on ltclicensing.oregon.gov.
The short answer
Record last released by Oregon Department of Human Services, Aging and People with Disabilities on Nov 2, 2026. We couldn’t read Oregon Department of Human Services, Aging and People with Disabilities’ list since Nov 2, 2026; this record is as of then.
- 1 substantiated violations in the last three years Middle in Deschutes County: 4
- 0 at the state’s most serious level, in three years
- 95 beds, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- The state’s most serious level
- Each state grades findings on its own scale and in its own words, so the record counts a state’s findings at that state’s top level. Two states’ top levels aren’t the same thing, so the counts aren’t compared across states. Source: How this site reads each state’s scale.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 inspections on record since Jul 21, 2022, the latest on Jan 30, 2026, citing 7 deficiencies in all.
1 A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. violation in the last three years, 0 of them abuse findings.
Oregon Department of Human Services, Aging and People with Disabilities, Inspections and Substantiated violations. Released Nov 2, 2026. Updated daily.
When those citations happened
1 citation in 1 month of the last 36. Last cited Oct 2025. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each citation, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
Oct 8, 2025: substantiated violation1 citation
-
Failed to protect resident from verbal abuse
Feb 20, 2023: substantiated violation1 citation
-
Failed to provide service
Feb 19, 2022: substantiated violation1 citation
-
Failed to provide service
Sep 1, 2021: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Jun 14, 2021: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 9, 2016: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Jun 6, 2014: substantiated violation1 citation
-
Failed to provide safe environment
Mar 17, 2014: substantiated violation1 citation
-
Failure to provide a system that prevents theft or misuse of medication
Dec 11, 2012: substantiated violation1 citation
-
Failure to provide a system that prevents theft or misuse of medication
Nov 26, 2011: substantiated violation1 citation
-
Failed to provide a safe medication administration system
Apr 5, 2011: substantiated violation1 citation
-
Failed to protect resident from financial exploitation
Jan 10, 2011: substantiated violation2 citations
-
Failure to provide a system that prevents theft or misuse of medication
-
Failure to provide a system that prevents theft or misuse of medication
Aug 31, 2010: substantiated violation1 citation
-
Failure to provide a system that prevents theft or misuse of medication
All 6 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jan 30, 2026 | Inspection (Kitchen) | 2 deficiencies cited |
| Mar 31, 2025 | Inspection (Complaint Investigation) | No deficiencies cited |
| Jul 29, 2024 | Inspection (Re-Licensure) | 3 deficiencies cited |
| Feb 27, 2024 | Inspection (State Licensure) | No deficiencies cited |
| Jun 15, 2023 | Inspection (State Licensure) | No deficiencies cited |
| Jul 21, 2022 | Inspection (State Licensure) | 2 deficiencies cited |
Is it licensed?
- Residential care facility, licensed by the Oregon Department of Human Services for 95 residents.
- Licensed to offer Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
- Doesn’t accept Medicaid.
- Oregon provider ID 50R349.
- Licensed for Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list..
Oregon Department of Human Services, Aging and People with Disabilities, Providers and Regulatory actions. Released Nov 2, 2026. Updated daily.
Has the state acted against it?
- No regulatory actions by Oregon on record.
- 0 abuse findings A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency. in the last three years.
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions and Substantiated violations. Released Nov 2, 2026. Updated daily.
Who does the caring?
- Oregon’s lists don’t include staffing levels.
Who holds the licence?
- Oregon’s lists don’t name owners or licensees.
How is it rated?
- Oregon links annual quality reports for assisted living and residential care facilities on its own site; they aren’t read here.
How does it compare nearby?
- Among 28 facilities of this kind in Deschutes County, the middle value for substantiated violations in the last three years was 4; this one had 1.
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations. Released Nov 2, 2026. Updated daily.
| Place | Substantiated violations in the last three years |
|---|---|
| The Meadow at Mt Bachelor Memory Care | 12 |
| Touchmark at Mount Bachelor Village This assisted living facility | 1 |
| Mt. Bachelor Memory Care | 31 |
| Mill View Memory Care | 4 |
| Regency Village at Bend | 2 |
| Mt. Bachelor Assisted Living | 9 |
| Brookdale Bend | 8 |
| Pacific Living Centers of Redmond | 2 |
| Countryside Living of Redmond | 2 |
| Cascades of Bend Retirement Community | 6 |
| Pacific Living Centers of Bend | 4 |
| Prairie House Memory Care Community | 5 |
What the record doesn’t say
- Oregon doesn’t show complaints still being investigated, or findings under appeal.
- Oregon’s lists name the kind of failure behind each violation, not the rule cited or the inspectors’ words; Oregon’s own record has the reports.
- Oregon’s inspection list covers about the last five years; its violations go back to 2010.
Sources
-
Oregon Department of Human Services, Aging and People with Disabilities, Providers (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Inspections (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Substantiated violations (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
-
Oregon Department of Human Services, Aging and People with Disabilities, Regulatory actions (Licensed Long-Term Care Settings Search export, Nov 2, 2026).
Released Nov 2, 2026 and checked Nov 2, 2026. Updated daily. No licence stated (Oregon.gov Terms & Conditions; Oregon Public Records Law, ORS 192).
If you believe something here is wrong, a correction starts with the agency whose record this copies: Oregon Department of Human Services, Aging and People with Disabilities. Oregon’s own record is on ltclicensing.oregon.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.