Bickford Cottage Urbandale
An assisted living program for people with dementia in Urbandale, Iowa 50322
5915 Sutton Place, Urbandale, Iowa 50322. (515) 331-3000.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Iowa’s own record is on dia-hfd.iowa.gov.
The short answer
- 45 visits on record, each with the count of violations the state lists for it
- 73 units, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Memory care
- Care for people living with dementia. Some states license a separate dementia or Alzheimer’s unit; others ask a facility to say what dementia care it gives. This record uses the state’s own field. Source: Each state’s list.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
Iowa’s Department of Inspections, Appeals, and Licensing says: “To find inspection reports and fine information, visit the Health Facilities database.” Each visit a facility’s page there lists is given here by date and type, with the number of state and federal violations the list shows for it and any action it records; what was cited isn’t read here, and the list grades no violation by severity.
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list. Checked Oct 24, 2026. Updated weekly.
All 45 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 16, 2025 | Complaint, Incident | No violations shown |
| Jun 10, 2025 | Complaint | No violations shown |
| Mar 19, 2025 | Recertification, Complaint | 3 state violations |
| Oct 14, 2024 | Incident | No violations shown |
| Apr 24, 2024 | Complaint | 1 state violation |
| Feb 19, 2024 | Complaint, Incident, Other | 21 state violations; licensure action: fining & citation |
| Dec 8, 2022 | Recertification, Complaint | No violations shown |
| Jul 7, 2021 | Complaint | No violations shown |
| Jan 28, 2021 | Complaint, FIC | No violations shown |
| Feb 19, 2020 | Complaint | No violations shown |
| Dec 16, 2019 | Complaint | No violations shown |
| Oct 8, 2019 | Complaint, Incident | 3 state violations; licensure action: fining & citation |
| Aug 22, 2019 | Complaint | No violations shown |
| Jul 30, 2019 | Incident | No violations shown |
| Nov 13, 2018 | Incident | No violations shown |
| Aug 29, 2018 | Recertification, Complaint | No violations shown |
| May 24, 2018 | Complaint | 1 state violation |
| Nov 2, 2017 | Complaint, Incident | No violations shown |
| Oct 9, 2017 | Complaint Revisit (revisit) | No violations shown |
| May 17, 2017 | Complaint | 1 state violation; licensure action: fining & citation |
| Oct 28, 2016 | Recertification | No violations shown |
| Aug 11, 2016 | Complaint | No violations shown |
| Mar 15, 2016 | Incident | 1 state violation; certification action: civil money penalty imposed |
| Sep 2, 2015 | Complaint, Incident | 1 state violation |
| Oct 7, 2014 | Recertification | No violations shown |
| Apr 24, 2014 | Complaint | No violations shown |
| Oct 24, 2013 | Incident | No violations shown |
| Jul 17, 2013 | Incident Revisit (revisit) | 1 state violation; certification action: civil money penalty imposed |
| Jun 4, 2013 | Incident | 1 state violation; certification action: civil money penalty imposed |
| Oct 9, 2012 | Complaint | 2 state violations; certification action: civil money penalty imposed |
| Aug 20, 2012 | Incident | 2 state violations; certification action: civil money penalty imposed |
| Jul 11, 2012 | Recertification, Complaint, Incident | 3 state violations; certification action: civil money penalty imposed |
| Dec 22, 2011 | Complaint | 3 state violations; certification action: civil money penalty imposed |
| Aug 25, 2011 | Incident Revisit (revisit) | 4 state violations; certification action: civil money penalty imposed |
| Jun 27, 2011 | Incident | 3 state violations; certification action: civil money penalty imposed |
| May 19, 2011 | Incident | 10 state violations; certification action: civil money penalty imposed |
| Apr 13, 2011 | Complaint | No violations shown |
| Dec 30, 2010 | Incident | No violations shown |
| Nov 15, 2010 | Complaint | 3 state violations; certification action: civil money penalty imposed |
| Oct 29, 2010 | Incident | 5 state violations; certification action: civil money penalty imposed |
| Jun 14, 2010 | Complaint, Incident | 5 state violations |
| Oct 22, 2008 | Complaint Revisit (revisit) | No violations shown |
| Sep 10, 2008 | Recertification, Complaint Revisit (revisit) | 1 state violation; certification action: civil money penalty imposed |
| Mar 26, 2007 | Complaint | 2 state violations |
| Aug 5, 2004 | Complaint | 2 state violations |
Is it licensed?
- Assisted living program for people with dementia, listed by Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division as licensed for 73 units.
- Licence number S0042, valid Sep 30, 2026 to Sep 29, 2028.
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list. Checked Oct 24, 2026. Updated weekly.
Has the state acted against it?
- Iowa’s lists of fines are in its Health Facilities database’s compliance records, which aren’t read here; a visit’s licensure action is given as its visit list states it.
Who does the caring?
- Iowa publishes no staffing data in this listing.
Who holds the licence?
- This listing doesn’t name owners.
How is it rated?
- Iowa publishes no quality ratings in this listing.
How does it compare nearby?
- Iowa publishes no inspection counts in this listing to compare.
What the record doesn’t say
- Iowa’s Department of Inspections, Appeals, and Licensing says: “To find inspection reports and fine information, visit the Health Facilities database.” Each visit a facility’s page there lists is given here by date and type, with the number of state and federal violations the list shows for it and any action it records; what was cited isn’t read here, and the list grades no violation by severity.
- Listed here: Iowa’s assisted living programs (and those for people with dementia), elder group homes and residential care facilities that DIAL’s database lists as active; not its residential care facilities for people with mental illness or intellectual disabilities, or its nursing facilities.
Sources
-
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list.
Checked Oct 24, 2026. Updated weekly. No licence stated, and iowa.gov’s policies grant nothing. Asked on Oct 19, 2026 whether its Entity Search and each facility’s public page may be read weekly, at one request a second, DIAL wrote the same day: “That website is updated daily with facility information as needed, so you are free to access it whenever you wish as it is public record.”.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division. Iowa’s own record is on dia-hfd.iowa.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.