Storypoint Urbandale
A residential care facility in Urbandale, Iowa 50322
8525 Urbandale Avenue, Urbandale, Iowa 50322. (515) 823-0005.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Iowa’s own record is on dia-hfd.iowa.gov.
The short answer
- 54 visits on record, each with the count of violations the state lists for it
- 66 units, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
Iowa’s Department of Inspections, Appeals, and Licensing says: “To find inspection reports and fine information, visit the Health Facilities database.” Each visit a facility’s page there lists is given here by date and type, with the number of state and federal violations the list shows for it and any action it records; what was cited isn’t read here, and the list grades no violation by severity.
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list. Checked Oct 20, 2026. Updated weekly.
All 54 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 10, 2026 | Complaint, Incident | 3 state violations; licensure action: fining & citation |
| Apr 1, 2026 | Complaint | No violations shown |
| Aug 26, 2025 | Complaint | No violations shown |
| May 7, 2025 | Complaint | No violations shown |
| Nov 13, 2024 | Complaint, Incident | No violations shown |
| May 15, 2024 | Recertification | No violations shown |
| Feb 8, 2024 | Complaint | No violations shown |
| Oct 26, 2023 | Complaint, Complaint Revisit (revisit) | No violations shown |
| Jul 13, 2023 | Complaint | 3 state violations; licensure action: fining & citation |
| Mar 23, 2023 | Complaint | No violations shown |
| Mar 6, 2023 | Complaint | 1 state violation |
| Mar 6, 2023 | Complaint Revisit, Incident Revisit (revisit) | No violations shown |
| Jan 12, 2023 | Complaint, Incident | 2 state violations; licensure action: fining & citation |
| Aug 8, 2022 | Complaint | 1 state violation |
| Aug 2, 2022 | Complaint | 4 state violations |
| Aug 2, 2022 | Recertification Revisit (revisit) | No violations shown |
| Dec 30, 2021 | Recertification, Incident, FIC | 13 state violations; licensure action: fining & citation |
| Feb 17, 2021 | Complaint, Incident, FIC | 3 state violations |
| Jul 23, 2020 | Complaint | 6 state violations; licensure action: fining & citation |
| Jul 2, 2020 | Complaint, Incident | 1 state violation |
| Dec 26, 2019 | Complaint | No violations shown |
| Aug 8, 2019 | Complaint, Incident | 2 state violations |
| May 23, 2019 | Recertification | 9 state violations |
| Feb 11, 2019 | Complaint | No violations shown |
| Oct 25, 2018 | Incident | No violations shown |
| Oct 22, 2018 | Complaint Revisit (revisit) | No violations shown |
| Oct 22, 2018 | Complaint Revisit, Incident Revisit (revisit) | No violations shown |
| Aug 27, 2018 | Incident | 1 state violation |
| Jul 30, 2018 | Complaint | No violations shown |
| Jul 10, 2018 | Complaint, Incident | 3 state violations; licensure action: amended fining & citation |
| May 15, 2018 | Complaint, Incident | 1 state violation; licensure action: fining & citation |
| Apr 26, 2018 | Complaint | 5 state violations |
| Feb 8, 2018 | Complaint, Incident | 2 state violations |
| Dec 7, 2017 | Complaint Revisit, Incident Revisit (revisit) | No violations shown |
| Sep 18, 2017 | Complaint, Incident | 1 state violation; licensure action: amended fining & citation |
| Jun 1, 2017 | Initial, Incident | 4 state violations |
| Sep 10, 2015 | Complaint Revisit, Incident Revisit (revisit) | No violations shown |
| May 28, 2015 | Recertification, Incident, Recertification Revisit, Complaint Revisit (revisit) | 14 state violations; licensure action: conditional license imposed; certification action: civil money penalty imposed, no new admissions imposed, management training imposed |
| Feb 5, 2015 | Recertification, Complaint, Incident | 15 state violations |
| Sep 10, 2014 | Complaint | 2 state violations |
| Apr 25, 2013 | Incident, Complaint Revisit (revisit) | 7 state violations; certification action: civil money penalty imposed |
| Mar 7, 2013 | Incident | 3 state violations; certification action: civil money penalty imposed |
| Jan 9, 2013 | Complaint, Recertification Revisit, Complaint Revisit (revisit) | 5 state violations; certification action: civil money penalty imposed |
| Nov 14, 2012 | Recertification, Complaint | 10 state violations; certification action: civil money penalty imposed |
| May 7, 2012 | Incident | No violations shown |
| Aug 2, 2011 | Recertification Revisit, Complaint Revisit (revisit) | No violations shown |
| May 11, 2011 | Complaint, Complaint Revisit (revisit) | 3 state violations; certification action: civil money penalty imposed |
| Mar 4, 2011 | Complaint, Complaint Revisit (revisit) | 9 state violations; certification action: civil money penalty imposed, conditional certificate imposed, no new admissions imposed, nurse delegation documentation |
| Nov 15, 2010 | Complaint | 4 state violations; certification action: civil money penalty imposed |
| Jun 8, 2010 | Complaint | No violations shown |
| Jan 6, 2010 | Complaint | 6 state violations; certification action: civil money penalty imposed, management training imposed, no new admissions imposed, conditional certificate imposed |
| Nov 17, 2009 | Complaint | 5 state violations; certification action: civil money penalty imposed, management training imposed, conditional certificate imposed |
| Jul 15, 2009 | Incident | 4 state violations; certification action: civil money penalty imposed |
| Apr 29, 2009 | Recertification, Complaint, Incident | 6 state violations; certification action: civil money penalty imposed |
Is it licensed?
- Residential care facility, listed by Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division as licensed for 66 units.
- Licence number 775543, valid Sep 2, 2026 to Sep 2, 2027.
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list. Checked Oct 20, 2026. Updated weekly.
Has the state acted against it?
- Iowa’s lists of fines are in its Health Facilities database’s compliance records, which aren’t read here; a visit’s licensure action is given as its visit list states it.
Who does the caring?
- Iowa publishes no staffing data in this listing.
Who holds the licence?
- This listing doesn’t name owners.
How is it rated?
- Iowa publishes no quality ratings in this listing.
How does it compare nearby?
- Iowa publishes no inspection counts in this listing to compare.
What the record doesn’t say
- Iowa’s Department of Inspections, Appeals, and Licensing says: “To find inspection reports and fine information, visit the Health Facilities database.” Each visit a facility’s page there lists is given here by date and type, with the number of state and federal violations the list shows for it and any action it records; what was cited isn’t read here, and the list grades no violation by severity.
- Listed here: Iowa’s assisted living programs (and those for people with dementia), elder group homes and residential care facilities that DIAL’s database lists as active; not its residential care facilities for people with mental illness or intellectual disabilities, or its nursing facilities.
Sources
-
Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division, Health Facilities database: Entity Search; Each facility’s visit list.
Checked Oct 20, 2026. Updated weekly. No licence stated, and iowa.gov’s policies grant nothing. Asked on Oct 19, 2026 whether its Entity Search and each facility’s public page may be read weekly, at one request a second, DIAL wrote the same day: “That website is updated daily with facility information as needed, so you are free to access it whenever you wish as it is public record.”.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Iowa Department of Inspections, Appeals, and Licensing (DIAL), Health Facilities Division. Iowa’s own record is on dia-hfd.iowa.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 20, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.