Golden Pond Retirement Community
A residential care facility for the elderly in Sacramento, California 95827
3415 Mayhew Rd, Sacramento, California 95827. (916) 369-8967.
- On probation (CDSS)
Watch and the shortlist are kept with a free account, on every device. Your watch list. California’s own record is on its care facility search.
The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 37 citations in the state’s file, about five years Middle in Sacramento County: 8
- 23 Type A citations, the most serious kind (needs attention)
- 21of 69 complaint allegations substantiated
- 175 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
37 citations in the state’s file, about five years
The middle of the 83 facilities of this kind in Sacramento County had 8.
68 visits on record since Nov 24, 2021: 5 inspections, 36 complaint visits and 27 other visits; the latest on Oct 2, 2026.
23 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
26 citations in 12 months of the last 36. Last cited Nov 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
37 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87309(a) | Nov 6, 2026 |
87463(h) | Nov 6, 2026 |
87413(a)(2) | Sep 17, 2026 |
87465(a)(4) | Jan 23, 2026 |
87465(a)(4) | Jan 7, 2026 |
87411(a) | Nov 25, 2025 |
87506(c)(1) | Oct 17, 2025 |
87463(a) | Oct 15, 2025 |
87464(f)(4) | Oct 15, 2025 |
87468.2(a)(7) | Oct 15, 2025 |
87465(g) | Oct 15, 2025 |
87465(h)(6) | Oct 15, 2025 |
87411(a) | Oct 15, 2025 |
87466 | Oct 15, 2025 |
87207 | Oct 14, 2025 |
1569.69(a) | Sep 1, 2025 |
87412(c)(2) | Sep 1, 2025 |
87411(c)(1) | Sep 1, 2025 |
87468.1(a)(2) | Aug 26, 2025 |
87465(a)(4) | Jul 16, 2025 |
87459(a) | Jun 30, 2025 |
87464(f)(4) | Feb 26, 2025 |
87211(a)(1)(A) | Feb 18, 2025 |
87705(c)(5) | Feb 5, 2024 |
87465(a)(1) | Dec 29, 2023 |
87218(a) | Dec 6, 2023 |
87405(d)(1) | Oct 4, 2023 |
1569.312(e) | Oct 4, 2023 |
87506(a) | Sep 26, 2023 |
87705(f)(2) | Jun 30, 2023 |
87465(a)(1) | Mar 23, 2023 |
87468.2(a)(8) | Mar 23, 2023 |
87411(c)(1) | Jan 11, 2023 |
87705(c)(5) | Dec 28, 2022 |
87465(a)(4) | May 9, 2022 |
87705(k)(6) | Apr 4, 2022 |
87465(a)(1) | Mar 25, 2022 |
All 68 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 2, 2026 | Other visit | Result not in CDSS’s file |
| Oct 2, 2026 | Complaint visit | Result not in CDSS’s file |
| Sep 16, 2026 | Other visit | Result not in CDSS’s file |
| Sep 11, 2026 | Other visit | Result not in CDSS’s file |
| Sep 1, 2026 | Complaint visit | Result not in CDSS’s file |
| May 13, 2026 | Other visit | Result not in CDSS’s file |
| May 11, 2026 | Other visit | Result not in CDSS’s file |
| Feb 27, 2026 | Inspection | Result not in CDSS’s file |
| Feb 11, 2026 | Complaint visit | Result not in CDSS’s file |
| Feb 4, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 26, 2026 | Other visit | Result not in CDSS’s file |
| Jan 26, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 22, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 22, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 9, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 6, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 6, 2026 | Complaint visit | Result not in CDSS’s file |
| Dec 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Dec 3, 2025 | Other visit | Result not in CDSS’s file |
| Nov 21, 2025 | Complaint visit | Result not in CDSS’s file |
| Oct 14, 2025 | Other visit | Result not in CDSS’s file |
| Oct 14, 2025 | Complaint visit | Result not in CDSS’s file |
| Sep 3, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 25, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 25, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 29, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 15, 2025 | Other visit | Result not in CDSS’s file |
| Jul 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 15, 2025 | Complaint visit | Result not in CDSS’s file |
| May 1, 2025 | Complaint visit | Result not in CDSS’s file |
| May 1, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 14, 2025 | Other visit | Result not in CDSS’s file |
| Jan 29, 2025 | Other visit | Result not in CDSS’s file |
| Jan 28, 2025 | Inspection | Result not in CDSS’s file |
| Dec 6, 2024 | Other visit | Result not in CDSS’s file |
| Dec 6, 2024 | Other visit | Result not in CDSS’s file |
| Sep 13, 2024 | Other visit | Result not in CDSS’s file |
| Sep 6, 2024 | Complaint visit | Result not in CDSS’s file |
| May 31, 2024 | Other visit | Result not in CDSS’s file |
| May 31, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 22, 2024 | Inspection | Result not in CDSS’s file |
| Dec 6, 2023 | Other visit | Result not in CDSS’s file |
| Dec 6, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 6, 2023 | Complaint visit | Result not in CDSS’s file |
| Nov 8, 2023 | Other visit | Result not in CDSS’s file |
| Nov 8, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 17, 2023 | Other visit | Result not in CDSS’s file |
| Oct 3, 2023 | Other visit | Result not in CDSS’s file |
| Oct 3, 2023 | Other visit | Result not in CDSS’s file |
| Sep 26, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 29, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 30, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 30, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 30, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 10, 2023 | Inspection | Result not in CDSS’s file |
| Dec 27, 2022 | Other visit | Result not in CDSS’s file |
| Nov 4, 2022 | Complaint visit | Result not in CDSS’s file |
| Nov 4, 2022 | Complaint visit | Result not in CDSS’s file |
| Jul 29, 2022 | Other visit | Result not in CDSS’s file |
| May 6, 2022 | Complaint visit | Result not in CDSS’s file |
| May 6, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 1, 2022 | Other visit | Result not in CDSS’s file |
| Apr 1, 2022 | Other visit | Result not in CDSS’s file |
| Mar 24, 2022 | Other visit | Result not in CDSS’s file |
| Feb 23, 2022 | Inspection | Result not in CDSS’s file |
| Jan 7, 2022 | Other visit | Result not in CDSS’s file |
| Nov 24, 2021 | Other visit | Result not in CDSS’s file |
Is it licensed?
- Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Feb 5, 1999 for 175 residents.
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.: it must meet terms and conditions CDSS has set, or lose its licence.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 21 of 69 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 43 were unsubstantiated and 5 unfounded.
- CDSS has placed its licence Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Licence on probation | CDSS has placed this licence on probation. | |
| Feb 5, 2026 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type A citation. |
| Jan 23, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Nov 25, 2025 | Substantiated complaint | 2 of 4 allegations substantiated; 2 Type A citations. |
| Oct 22, 2025 | Substantiated complaint | 5 of 5 allegations substantiated; 4 Type A and 1 Type B citations. |
| Sep 18, 2025 | Substantiated complaint | 2 of 2 allegations substantiated; 1 Type A and 1 Type B citations. |
| May 15, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Oct 18, 2023 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Aug 1, 2023 | Substantiated complaint | 4 of 4 allegations substantiated; 1 Type A citation. |
| Apr 13, 2023 | Substantiated complaint | 3 of 3 allegations substantiated; 2 Type A citations. |
| May 16, 2022 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Walgenbach, Brian & Gill, Doug holds the licence.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 83 facilities of this kind in Sacramento County, the middle value for citations in CDSS’s file (about five years) was 8; this one had 37.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Golden Pond Retirement Community This assisted living facility | 37 |
| Sacramento Guest Home | 9 |
| Mercy Mcmahon Terrace | 6 |
| Eskaton Village | 7 |
| Sunshine Glory Care Home | 6 |
| Revere Court | 3 |
| Twin Rivers at Natomas | 3 |
| Gramercy Court | 16 |
| Shearwater Residence | 8 |
| Walnut House | 26 |
| Nellie’s Angels Home Care | 1 |
| Country Club Manor | 12 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.