Crestavilla
A residential care facility for the elderly in Laguna Niguel, California 92677
30111 Niguel Rd, Laguna Niguel, California 92677. (949) 844-5997.
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The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 5 citations in the state’s file, about five years Middle in Orange County: 5
- 2 Type A citations, the most serious kind (needs attention)
- 3of 13 complaint allegations substantiated
- 250 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
5 citations in the state’s file, about five years
The middle of the 131 facilities of this kind in Orange County had 5.
17 visits on record since Sep 1, 2022: 2 inspections, 8 complaint visits and 7 other visits; the latest on Oct 2, 2026.
2 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
5 citations in 4 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
5 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87465(g) | May 28, 2026 |
87305(a) | Mar 27, 2026 |
87211(a)(1)(D) | Sep 8, 2025 |
80075(f) | Dec 28, 2024 |
87355(e)(2) | Dec 16, 2024 |
All 17 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 2, 2026 | Other visit | Result not in CDSS’s file |
| May 27, 2026 | Complaint visit | Result not in CDSS’s file |
| Mar 18, 2026 | Complaint visit | Result not in CDSS’s file |
| Feb 25, 2026 | Complaint visit | Result not in CDSS’s file |
| Dec 30, 2025 | Other visit | Result not in CDSS’s file |
| Dec 15, 2025 | Inspection | Result not in CDSS’s file |
| Oct 1, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 28, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 28, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 28, 2025 | Complaint visit | Result not in CDSS’s file |
| Dec 24, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 14, 2024 | Inspection | Result not in CDSS’s file |
| Oct 6, 2023 | Other visit | Result not in CDSS’s file |
| Apr 13, 2023 | Other visit | Result not in CDSS’s file |
| Feb 24, 2023 | Other visit | Result not in CDSS’s file |
| Dec 2, 2022 | Other visit | Result not in CDSS’s file |
| Sep 1, 2022 | Other visit | Result not in CDSS’s file |
Is it licensed?
- Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Dec 28, 2022 for 250 residents.
- Not Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 3 of 13 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 5 were unsubstantiated and 5 unfounded.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jun 1, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Mar 26, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Sep 23, 2025 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type B citation. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Crestavilla Trs, LLC: Ksl Crestavilla Manager , LLC holds the licence.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 131 facilities of this kind in Orange County, the middle value for citations in CDSS’s file (about five years) was 5; this one had 5.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Aegis Assisted Living of Laguna Niguel | 8 |
| Crestavilla This assisted living facility | 5 |
| Watermark Laguna Niguel | 3 |
| Rowntree Gardens | 1 |
| St. Francis Home | 4 |
| Town & Country | 18 |
| Regents Point | 5 |
| Freedom Village | 1 |
| Heritage Pointe | 28 |
| Morningside of Fullerton | 1 |
| Park Vista at Morningside | 1 |
| Park Regency Retirement Center | 34 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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