Whitten Heights Assisted Living and Memory Care
A residential care facility for the elderly in La Habra, California 90631
200 West Whittier Blvd., La Habra, California 90631. (562) 691-1200.
Watch and the shortlist are kept with a free account, on every device. Your watch list. California’s own record is on its care facility search.
The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 51 citations in the state’s file, about five years Middle in Orange County: 5
- 23 Type A citations, the most serious kind (needs attention)
- 35of 162 complaint allegations substantiated
- 196 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
51 citations in the state’s file, about five years
The middle of the 131 facilities of this kind in Orange County had 5.
107 visits on record since Jan 27, 2022: 4 inspections, 90 complaint visits and 13 other visits; the latest on Sep 23, 2026.
23 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
49 citations in 21 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Source:
Hearth Record drew this from the dates and levels in the source’s own records.
52 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87468.2(a)(1) | Sep 21, 2026 |
87468.1(a)(2) | Jul 25, 2026 |
87303(a) | May 19, 2026 |
87303(e)(2) | May 19, 2026 |
87458(c)(7) | May 19, 2026 |
1569.695(c) | May 19, 2026 |
87224(b) | Apr 4, 2026 |
87303(a) | Apr 4, 2026 |
87211(a)(1)(D) | Nov 28, 2025 |
87463(a) | Nov 21, 2025 |
87464(f)(4) | Nov 19, 2025 |
87468.1(a)(2) | Sep 15, 2025 |
87307(d)(2) | Sep 15, 2025 |
87303(a) | Aug 19, 2025 |
87468.1(a)(11) | Aug 7, 2025 |
87468.1(a)(1) | Aug 1, 2025 |
87468.2(a)(8) | Aug 1, 2025 |
87468.1(a)(2) | Aug 1, 2025 |
87458(c)(1)(A) | Jul 24, 2025 |
87458(a) | Jul 23, 2025 |
87211(a)(1) | May 30, 2025 |
87468.1(A)(1) | May 23, 2025 |
87463(a) | May 22, 2025 |
87464(f)(1) | May 9, 2025 |
1569.618(b) | Apr 22, 2025 |
87412(a)(11) | Apr 22, 2025 |
1569.625(b)(2) | Apr 22, 2025 |
1569.695(c) | Apr 22, 2025 |
87468.1(a)(2) | Apr 11, 2025 |
87465(a)(4) | Apr 10, 2025 |
87464(f)(1) | Apr 4, 2025 |
1569.17(c)(1)(A) | Mar 26, 2025 |
87303(a) | Feb 28, 2025 |
87632(a)(4) | Feb 26, 2025 |
87303(a) | Feb 20, 2025 |
87468.1(a)(1) | Jan 16, 2025 |
87468.1(a)(2) | Jan 16, 2025 |
87303(a) | Dec 10, 2024 |
87303(a) | Nov 14, 2024 |
87219(f) | Nov 7, 2024 |
87307(d)(6) | Oct 22, 2024 |
87468.1 | Oct 8, 2024 |
87465(a)(4) | Sep 26, 2024 |
87303(a) | Jun 19, 2024 |
87468.1(a)(2) | Apr 19, 2024 |
87507(g)(4) | Apr 9, 2024 |
87468.1(a)(1) | Mar 14, 2024 |
87466 | Mar 14, 2024 |
1569.695(f)(1) | Dec 12, 2023 |
1569.269 | Apr 6, 2023 |
87468.2(a)(26) | Jun 22, 2022 |
87303(i)(1) | Apr 16, 2022 |
All 107 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 23, 2026 | Complaint visit | Result not in CDSS’s file |
| Sep 23, 2026 | Complaint visit | Result not in CDSS’s file |
| Sep 9, 2026 | Complaint visit | Result not in CDSS’s file |
| Sep 9, 2026 | Complaint visit | Result not in CDSS’s file |
| Aug 10, 2026 | Complaint visit | Result not in CDSS’s file |
| Jul 24, 2026 | Complaint visit | Result not in CDSS’s file |
| May 10, 2026 | Complaint visit | Result not in CDSS’s file |
| May 9, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 21, 2026 | Inspection | Result not in CDSS’s file |
| Apr 7, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Feb 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 28, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 28, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 28, 2026 | Complaint visit | Result not in CDSS’s file |
| Nov 18, 2025 | Other visit | Result not in CDSS’s file |
| Nov 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Nov 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Nov 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Nov 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 18, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 6, 2025 | Other visit | Result not in CDSS’s file |
| Jul 31, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 31, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 31, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 31, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 24, 2025 | Other visit | Result not in CDSS’s file |
| Jul 24, 2025 | Other visit | Result not in CDSS’s file |
| Jul 24, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 24, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 24, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 11, 2025 | Complaint visit | Result not in CDSS’s file |
| Jun 13, 2025 | Complaint visit | Result not in CDSS’s file |
| May 20, 2025 | Complaint visit | Result not in CDSS’s file |
| May 20, 2025 | Complaint visit | Result not in CDSS’s file |
| May 16, 2025 | Complaint visit | Result not in CDSS’s file |
| May 8, 2025 | Other visit | Result not in CDSS’s file |
| May 8, 2025 | Complaint visit | Result not in CDSS’s file |
| May 1, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 3, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 2, 2025 | Other visit | Result not in CDSS’s file |
| Mar 27, 2025 | Complaint visit | Result not in CDSS’s file |
| Mar 25, 2025 | Inspection | Result not in CDSS’s file |
| Feb 14, 2025 | Other visit | Result not in CDSS’s file |
| Feb 14, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 14, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 14, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 14, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 13, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 29, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 15, 2025 | Complaint visit | Result not in CDSS’s file |
| Dec 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 9, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 31, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 31, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 15, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 2, 2024 | Complaint visit | Result not in CDSS’s file |
| Sep 10, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 29, 2024 | Other visit | Result not in CDSS’s file |
| Aug 29, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 29, 2024 | Complaint visit | Result not in CDSS’s file |
| Jul 10, 2024 | Other visit | Result not in CDSS’s file |
| Jul 10, 2024 | Complaint visit | Result not in CDSS’s file |
| Jul 2, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 24, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 18, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 12, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 12, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 9, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 19, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 12, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 12, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Feb 27, 2024 | Other visit | Result not in CDSS’s file |
| Feb 27, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 23, 2024 | Inspection | Result not in CDSS’s file |
| Jan 18, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 29, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 11, 2023 | Other visit | Result not in CDSS’s file |
| Sep 26, 2023 | Complaint visit | Result not in CDSS’s file |
| Sep 26, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 23, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 23, 2023 | Complaint visit | Result not in CDSS’s file |
| Mar 23, 2023 | Complaint visit | Result not in CDSS’s file |
| Nov 14, 2022 | Other visit | Result not in CDSS’s file |
| Aug 11, 2022 | Complaint visit | Result not in CDSS’s file |
| May 6, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 15, 2022 | Inspection | Result not in CDSS’s file |
| Apr 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Jan 27, 2022 | Other visit | Result not in CDSS’s file |
Is it licensed?
- Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Apr 14, 2010 for 196 residents.
- Not Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 35 of 162 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 103 were unsubstantiated and 24 unfounded.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Sep 25, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Aug 5, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Apr 17, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Apr 17, 2026 | Substantiated complaint | 1 of 6 allegations substantiated; 1 Type A citation. |
| Jan 22, 2026 | Substantiated complaint | 2 of 6 allegations substantiated; 2 Type B citations. |
| Nov 25, 2025 | Substantiated complaint | 2 of 3 allegations substantiated; 2 Type A citations. |
| Aug 25, 2025 | Substantiated complaint | 2 of 10 allegations substantiated; 2 Type A citations. |
| Aug 21, 2025 | Substantiated complaint | 3 of 4 allegations substantiated; 1 Type A and 2 Type B citations. |
| Aug 21, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Jun 18, 2025 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type B citation. |
| May 30, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type A citation. |
| May 30, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| May 23, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Apr 30, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Apr 29, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type A citation. |
| Apr 18, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Feb 28, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Jan 31, 2025 | Substantiated complaint | 2 of 8 allegations substantiated; 2 Type A citations. |
| Dec 26, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Dec 26, 2024 | Substantiated complaint | 2 of 4 allegations substantiated; 2 Type B citations. |
| Oct 29, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Oct 27, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Jul 29, 2024 | Substantiated complaint | 1 of 4 allegations substantiated; 1 Type B citation. |
| Jun 21, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Mar 20, 2024 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Sep 28, 2023 | Substantiated complaint | 1 of 3 allegations substantiated. |
| Mar 27, 2023 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Jul 6, 2022 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type A citation. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Whitten LLC holds the licence.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 131 facilities of this kind in Orange County, the middle value for citations in CDSS’s file (about five years) was 5; this one had 51.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Park Regency Retirement Center | 34 |
| Whitten Heights Assisted Living and Memory Care This assisted living facility | 51 |
| Rowntree Gardens | 1 |
| St. Francis Home | 4 |
| Town & Country | 18 |
| Regents Point | 5 |
| Freedom Village | 1 |
| Heritage Pointe | 28 |
| Morningside of Fullerton | 1 |
| Park Vista at Morningside | 1 |
| Karlton Residential Care Center | 6 |
| Atria San Juan | 0 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
Source:
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.