Pacific Grove Senior Living
A continuing care retirement community in Pacific Grove, California 93950
551 Gibson Avenue, Pacific Grove, California 93950. (831) 657-5200.
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The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 34 citations in the state’s file, about five years Middle in Monterey County: 5
- 5 Type A citations, the most serious kind (needs attention)
- 25of 79 complaint allegations substantiated
- 150 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
34 citations in the state’s file, about five years
The middle of the 17 facilities of this kind in Monterey County had 5.
59 visits on record since Sep 12, 2022: 3 inspections, 39 complaint visits and 17 other visits; the latest on Sep 24, 2026.
5 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
35 citations in 12 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
35 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87303(a) | Sep 28, 2026 |
87309(a) | Dec 22, 2025 |
1569.625(b)(2) | Dec 22, 2025 |
87507(c) | Dec 22, 2025 |
1569.695(c) | Dec 22, 2025 |
87609(b)(4) | Dec 22, 2025 |
87618(b)(3)(B) | Dec 22, 2025 |
87633(b)(6)(A) | Dec 22, 2025 |
87463(a) | Dec 22, 2025 |
87465(a)(4) | Dec 17, 2025 |
87412 | Jul 28, 2025 |
1569.695(c) | Jul 14, 2025 |
87224(f) | Jun 13, 2025 |
87208(a) | Jun 13, 2025 |
87468.2(a)(3) | Jun 6, 2025 |
87468.2(a)(3) | May 30, 2025 |
87303 | Apr 15, 2025 |
1569.695 | Apr 15, 2025 |
87303(i)(1) | Apr 14, 2025 |
87303 | Apr 14, 2025 |
87411(a) | Apr 14, 2025 |
87303(b)(1) | Apr 14, 2025 |
87468.1(a)(2) | Apr 11, 2025 |
87355(e)(1) | Feb 22, 2025 |
87303(a) | Jan 24, 2025 |
87303(b)(1) | Jan 24, 2025 |
87212(b)(2) | Jan 24, 2025 |
87208(a) | Nov 15, 2024 |
87208(a) | Oct 31, 2024 |
87303(e)(2) | Oct 19, 2024 |
1788(a)(31) | Oct 18, 2024 |
87224(a)(1) | Oct 17, 2024 |
87303(a)(2) | Jun 24, 2024 |
87303(a) | Jun 24, 2024 |
87303(a) | Dec 22, 2023 |
All 59 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 24, 2026 | Complaint visit | Result not in CDSS’s file |
| Jun 4, 2026 | Other visit | Result not in CDSS’s file |
| May 27, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 23, 2026 | Other visit | Result not in CDSS’s file |
| Mar 20, 2026 | Complaint visit | Result not in CDSS’s file |
| Mar 20, 2026 | Complaint visit | Result not in CDSS’s file |
| Dec 16, 2025 | Inspection | Result not in CDSS’s file |
| Sep 16, 2025 | Complaint visit | Result not in CDSS’s file |
| Aug 25, 2025 | Other visit | Result not in CDSS’s file |
| Jul 30, 2025 | Other visit | Result not in CDSS’s file |
| Jul 30, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 10, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 10, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 10, 2025 | Complaint visit | Result not in CDSS’s file |
| Jun 5, 2025 | Complaint visit | Result not in CDSS’s file |
| May 30, 2025 | Complaint visit | Result not in CDSS’s file |
| May 28, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 10, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 10, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 9, 2025 | Other visit | Result not in CDSS’s file |
| Apr 9, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 9, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 9, 2025 | Complaint visit | Result not in CDSS’s file |
| Mar 21, 2025 | Other visit | Result not in CDSS’s file |
| Feb 25, 2025 | Other visit | Result not in CDSS’s file |
| Feb 21, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 21, 2025 | Complaint visit | Result not in CDSS’s file |
| Dec 30, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 11, 2024 | Other visit | Result not in CDSS’s file |
| Dec 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Nov 12, 2024 | Inspection | Result not in CDSS’s file |
| Oct 28, 2024 | Other visit | Result not in CDSS’s file |
| Oct 24, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 18, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 15, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 10, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 11, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 14, 2024 | Complaint visit | Result not in CDSS’s file |
| Feb 21, 2024 | Other visit | Result not in CDSS’s file |
| Feb 15, 2024 | Complaint visit | Result not in CDSS’s file |
| Feb 15, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2024 | Other visit | Result not in CDSS’s file |
| Dec 21, 2023 | Inspection | Result not in CDSS’s file |
| Dec 21, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 21, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 20, 2023 | Other visit | Result not in CDSS’s file |
| Jun 10, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 10, 2023 | Complaint visit | Result not in CDSS’s file |
| May 25, 2023 | Complaint visit | Result not in CDSS’s file |
| Apr 25, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 22, 2023 | Other visit | Result not in CDSS’s file |
| Feb 6, 2023 | Other visit | Result not in CDSS’s file |
| Dec 15, 2022 | Other visit | Result not in CDSS’s file |
| Sep 19, 2022 | Other visit | Result not in CDSS’s file |
| Sep 12, 2022 | Other visit | Result not in CDSS’s file |
Is it licensed?
- Continuing care retirement community (a residential care facility for the elderly), licensed by California’s Department of Social Services since Dec 6, 2022 for 150 residents.
- Not Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 25 of 79 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 43 were unsubstantiated and 11 unfounded.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Aug 5, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Jul 30, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Jun 16, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Jun 5, 2025 | Substantiated complaint | 6 of 9 allegations substantiated; 2 Type A and 2 Type B citations. |
| Jun 4, 2025 | Substantiated complaint | 2 of 2 allegations substantiated; 2 Type B citations. |
| Apr 28, 2025 | Substantiated complaint | 3 of 3 allegations substantiated; 2 Type B citations. |
| Apr 16, 2025 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Mar 26, 2025 | Substantiated complaint | 3 of 3 allegations substantiated; 3 Type B citations. |
| Dec 20, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Dec 11, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Oct 24, 2024 | Substantiated complaint | 2 of 2 allegations substantiated; 2 Type B citations. |
| Aug 9, 2024 | Substantiated complaint | 2 of 2 allegations substantiated; 2 Type B citations. |
| Jan 17, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Pacific Grove Senior Living Llc;ca Snr Lvg Mgt LLC holds the licence.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 17 facilities of this kind in Monterey County, the middle value for citations in CDSS’s file (about five years) was 5; this one had 34.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Canterbury Woods | 5 |
| Pacific Grove Senior Living This assisted living facility | 34 |
| Del Monte Care | 2 |
| Carmel Valley Manor | 0 |
| Visionary Carmel-By-The-Sea Assisted Living | 6 |
| Carmelo Park | 5 |
| Madonna Gardens | 17 |
| Merrill Gardens at Monterey | 9 |
| Songbird in the Country | 4 |
| Vista Harden Ranch | 8 |
| Ivy Park at Salinas | 3 |
| Drake House | 3 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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