Hearth Record

San Dimas Retirement Center

A residential care facility for the elderly in San Dimas, California 91773

834 West Arrow Highway, San Dimas, California 91773. (909) 599-8441.

California’s own record, on its care facility search

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The short answer

Record last released by California Department of Social Services on Nov 1, 2026.

The last 24 months 13 citations in 7 months of the last 36. Last cited Jun 2025. Every month

Each figure’s source sits beside it, in its section below.

What these words mean6
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Type A and Type B citations
California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
Substantiated complaint
A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 citations in the state’s file, about five years

The middle of the 293 facilities of this kind in Los Angeles County had 6.

76 visits on record since Nov 17, 2021: 5 inspections, 70 complaint visits and 1 other visit; the latest on Sep 22, 2026.

9 Type A citations, the most serious kind

CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.

Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

When those citations happened

13 citations in 7 months of the last 36. Last cited Jun 2025. The last 3 years, to Nov 5, 2026.

13 citations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

24 citations on record

The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.

Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

Citations, newest first
Rule citedCorrection due
87303(a)Jun 11, 2025
87309(a)Feb 25, 2025
87465(a)(4)Jan 8, 2025
87468.1(a)(8)Oct 4, 2024
87507(f)Oct 4, 2024
87468.2(a)(4)Oct 2, 2024
87303(i)(1)(C)Oct 2, 2024
87466Oct 2, 2024
87411(a)Sep 24, 2024
87465(h)(1)(B)Jul 24, 2024
87468.1(2)Dec 19, 2023
87468.1(a)(8)Dec 19, 2023
87211(a)(1)(d)Dec 19, 2023
87625(b)(3)Nov 17, 2023
87412(c)Feb 3, 2023
87224(a)(4)Nov 4, 2022
87705(k)(5)Nov 4, 2022
87468.1(a)(1)Oct 14, 2022
87468.2(a)(4)May 19, 2022
87411(c)(3)B)Mar 17, 2022
87468.1(a)(1)Mar 17, 2022
87468.2(a)(19)Dec 15, 2021
87468.1(a)(10)Dec 15, 2021
1569.69(a)(1)Nov 18, 2021
All 76 visits on record
Visits by the state
DateVisitWhat the record says
Sep 22, 2026Complaint visitResult not in CDSS’s file
Aug 13, 2026Complaint visitResult not in CDSS’s file
Aug 7, 2026Complaint visitResult not in CDSS’s file
Jul 23, 2026Complaint visitResult not in CDSS’s file
Jun 16, 2026Complaint visitResult not in CDSS’s file
May 8, 2026Complaint visitResult not in CDSS’s file
May 1, 2026Complaint visitResult not in CDSS’s file
Apr 16, 2026Complaint visitResult not in CDSS’s file
Jan 5, 2026Complaint visitResult not in CDSS’s file
Dec 9, 2025InspectionResult not in CDSS’s file
Oct 6, 2025Complaint visitResult not in CDSS’s file
Oct 6, 2025Complaint visitResult not in CDSS’s file
Aug 26, 2025Complaint visitResult not in CDSS’s file
Jul 24, 2025Complaint visitResult not in CDSS’s file
Jul 22, 2025Complaint visitResult not in CDSS’s file
Jul 14, 2025Complaint visitResult not in CDSS’s file
Jul 9, 2025Complaint visitResult not in CDSS’s file
Jun 17, 2025Complaint visitResult not in CDSS’s file
Jun 10, 2025Complaint visitResult not in CDSS’s file
May 29, 2025Complaint visitResult not in CDSS’s file
Mar 21, 2025Complaint visitResult not in CDSS’s file
Feb 20, 2025InspectionResult not in CDSS’s file
Jan 7, 2025Complaint visitResult not in CDSS’s file
Jan 3, 2025Complaint visitResult not in CDSS’s file
Dec 12, 2024Complaint visitResult not in CDSS’s file
Dec 10, 2024Complaint visitResult not in CDSS’s file
Oct 1, 2024Complaint visitResult not in CDSS’s file
Sep 17, 2024Complaint visitResult not in CDSS’s file
Sep 17, 2024Complaint visitResult not in CDSS’s file
Jul 23, 2024Other visitResult not in CDSS’s file
Jun 20, 2024Complaint visitResult not in CDSS’s file
Apr 30, 2024Complaint visitResult not in CDSS’s file
Apr 4, 2024Complaint visitResult not in CDSS’s file
Mar 26, 2024Complaint visitResult not in CDSS’s file
Feb 22, 2024InspectionResult not in CDSS’s file
Jan 19, 2024Complaint visitResult not in CDSS’s file
Dec 12, 2023Complaint visitResult not in CDSS’s file
Dec 12, 2023Complaint visitResult not in CDSS’s file
Dec 4, 2023Complaint visitResult not in CDSS’s file
Nov 28, 2023Complaint visitResult not in CDSS’s file
Nov 7, 2023Complaint visitResult not in CDSS’s file
Nov 3, 2023Complaint visitResult not in CDSS’s file
Nov 3, 2023Complaint visitResult not in CDSS’s file
Sep 6, 2023Complaint visitResult not in CDSS’s file
Aug 17, 2023Complaint visitResult not in CDSS’s file
Aug 11, 2023Complaint visitResult not in CDSS’s file
Jun 22, 2023Complaint visitResult not in CDSS’s file
May 16, 2023Complaint visitResult not in CDSS’s file
Mar 24, 2023Complaint visitResult not in CDSS’s file
Mar 10, 2023Complaint visitResult not in CDSS’s file
Feb 2, 2023Complaint visitResult not in CDSS’s file
Jan 26, 2023InspectionResult not in CDSS’s file
Jan 25, 2023Complaint visitResult not in CDSS’s file
Jan 3, 2023Complaint visitResult not in CDSS’s file
Oct 28, 2022Complaint visitResult not in CDSS’s file
Oct 28, 2022Complaint visitResult not in CDSS’s file
Oct 25, 2022Complaint visitResult not in CDSS’s file
Oct 24, 2022Complaint visitResult not in CDSS’s file
Oct 24, 2022Complaint visitResult not in CDSS’s file
Oct 6, 2022Complaint visitResult not in CDSS’s file
Oct 6, 2022Complaint visitResult not in CDSS’s file
Sep 15, 2022Complaint visitResult not in CDSS’s file
Sep 14, 2022Complaint visitResult not in CDSS’s file
Aug 5, 2022Complaint visitResult not in CDSS’s file
Jun 23, 2022Complaint visitResult not in CDSS’s file
May 12, 2022Complaint visitResult not in CDSS’s file
May 12, 2022Complaint visitResult not in CDSS’s file
Mar 22, 2022Complaint visitResult not in CDSS’s file
Mar 3, 2022Complaint visitResult not in CDSS’s file
Feb 23, 2022InspectionResult not in CDSS’s file
Feb 23, 2022Complaint visitResult not in CDSS’s file
Feb 23, 2022Complaint visitResult not in CDSS’s file
Dec 1, 2021Complaint visitResult not in CDSS’s file
Dec 1, 2021Complaint visitResult not in CDSS’s file
Nov 17, 2021Complaint visitResult not in CDSS’s file
Nov 17, 2021Complaint visitResult not in CDSS’s file

Is it licensed?

  • Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Feb 18, 1988 for 343 residents.
  • Not .
Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

Were complaints proven?

  • 27 of 161 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 134 were unsubstantiated and 0 unfounded.
Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

On record, newest first
DateWhatDetail
Jun 17, 2025Substantiated complaint1 of 1 allegation substantiated; 1 Type A citation.
Feb 5, 2025Substantiated complaint1 of 1 allegation substantiated; 1 Type A citation.
Oct 10, 2024Substantiated complaint1 of 8 allegations substantiated; 1 Type B citation.
Oct 8, 2024Substantiated complaint5 of 5 allegations substantiated; 3 Type A and 2 Type B citations.
Feb 13, 2024Substantiated complaint1 of 4 allegations substantiated; 1 Type B citation.
Dec 21, 2023Substantiated complaint3 of 3 allegations substantiated; 1 Type A and 2 Type B citations.
Mar 29, 2023Substantiated complaint2 of 3 allegations substantiated; 2 Type B citations.
Mar 29, 2023Substantiated complaint1 of 3 allegations substantiated; 1 Type B citation.
May 25, 2022Substantiated complaint1 of 2 allegations substantiated; 1 Type B citation.
Apr 14, 2022Substantiated complaint2 of 2 allegations substantiated; 2 Type B citations.
Mar 3, 2022Substantiated complaint6 of 8 allegations substantiated.
Jan 25, 2022Substantiated complaint1 of 2 allegations substantiated; 1 Type A citation.
Jan 20, 2022Substantiated complaint2 of 5 allegations substantiated; 2 Type B citations.

Who does the caring?

  • California doesn’t publish staffing levels for these facilities.

Who holds the licence?

  • San Dimas Retirement Center LLC holds the licence.
Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

How is it rated?

  • California doesn’t publish quality ratings for these facilities.

How does it compare nearby?

  • Among 293 facilities of this kind in Los Angeles County, the middle value for citations in CDSS’s file (about five years) was 6; this one had 24.
Source:

California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.

11 of the 293 in Los Angeles County, as the source lists them, by name
PlaceCitations, about 5 years
San Dimas Retirement Center This assisted living facility24
The Terraces at Via Verde-A Memory Care Community17
West Park Senior Living13
Bayshire San Dimas25
Regency Park Oak Knoll14
Villa Scalabrini Retirement Center4
Eisenberg Vlg of the La Jewish Home for the Aging5
Motion Picture & Television Fund1
Broadview Residential Care Center1
Ararat Home of Los Angeles1
The Lighthouse0
Monte Vista Grove Homes8

What the record doesn’t say

  • CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
  • CDSS’s file covers about the last five years of visits.
  • California doesn’t publish staffing levels or quality ratings for these facilities.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the facility

The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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