Jasmin Terrace at Bakersfield
A residential care facility for the elderly in Bakersfield, California 93313
5400 Stine Road, Bakersfield, California 93313. (661) 398-8802.
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The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 98 citations in the state’s file, about five years Middle in Kern County: 10
- 37 Type A citations, the most serious kind (needs attention)
- 39of 226 complaint allegations substantiated
- 99 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
98 citations in the state’s file, about five years
The middle of the 24 facilities of this kind in Kern County had 10.
131 visits on record since Nov 22, 2021: 5 inspections, 105 complaint visits and 21 other visits; the latest on Oct 20, 2026.
37 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
58 citations in 15 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Source:
Hearth Record drew this from the dates and levels in the source’s own records.
98 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87468.1(a)(6) | Oct 17, 2026 |
87465(a)(4) | Sep 3, 2026 |
87465 | Jun 30, 2026 |
87224(a) | Jan 23, 2026 |
87465(a)(4) | Jan 15, 2026 |
87468.1(a)(3) | Jan 15, 2026 |
87464(f)(1) | Dec 3, 2025 |
87555(b)(7) | Jul 24, 2025 |
87465(h)(5) | Jul 11, 2025 |
87468.2(a)(4) | Jun 26, 2025 |
87202(a) | Jun 25, 2025 |
87411(a) | Feb 7, 2025 |
87307(3)(C) | Aug 30, 2024 |
87468.1(a)(1) | Aug 23, 2024 |
87705(c)(3) | Jul 19, 2024 |
87303(a) | Jul 12, 2024 |
87307(d)(2) | Jul 12, 2024 |
87555(b)(17) | Jul 12, 2024 |
87465(c)(3) | Jul 12, 2024 |
87458(b)(1) | Jul 12, 2024 |
87463(a) | Jul 12, 2024 |
87606(f)(3) | Jul 12, 2024 |
87633(a)(2) | Jul 12, 2024 |
87211(a)(1) | Jun 28, 2024 |
87465(a)(1) | Jun 28, 2024 |
87303(e)(2) | Jun 28, 2024 |
87555(b)(7) | Jun 28, 2024 |
87609(b)(4) | Jun 28, 2024 |
87633(a)(4) | Jun 28, 2024 |
87633(b)(6) | Jun 28, 2024 |
87633(d) | Jun 28, 2024 |
87468.1(2) | Jun 27, 2024 |
87303(e)(6) | Jun 21, 2024 |
87307(a)(3)(C) | Jun 21, 2024 |
87465(a)(8) | Jun 21, 2024 |
87606(b) | Jun 21, 2024 |
87464(f)(1) | Jun 19, 2024 |
87309(a) | Jun 19, 2024 |
87465(a)(4) | Jun 19, 2024 |
87465(a)(5) | Jun 19, 2024 |
87465(a)(5)(D) | Jun 19, 2024 |
87465(h)(4) | Jun 19, 2024 |
87465(b) | Jun 19, 2024 |
87465(e) | Jun 19, 2024 |
1569.695(a) | Jun 19, 2024 |
87608(a)(1) | Jun 19, 2024 |
87628(a) | Jun 19, 2024 |
87705(c)(4) | Jun 19, 2024 |
87705(j) | Jun 19, 2024 |
87211(a)(1) | May 10, 2024 |
87217(b) | May 10, 2024 |
87465(g) | May 3, 2024 |
87633(A) | Apr 25, 2024 |
87633(4) | Apr 5, 2024 |
87303(a) | Apr 1, 2024 |
87555(b)(9) | Jan 19, 2024 |
87468.1(a)(1) | Dec 1, 2023 |
87465(a)(4) | Dec 1, 2023 |
87608(a)(5)(B) | Sep 30, 2023 |
87411(a) | Sep 29, 2023 |
87208(a) | Sep 22, 2023 |
87411(d) | Sep 22, 2023 |
87506(a)(14) | Sep 15, 2023 |
87303(a) | Sep 1, 2023 |
87468.1(a)(1) | Sep 1, 2023 |
87303(a) | Aug 25, 2023 |
87506(b)(15) | Aug 25, 2023 |
87456(a) | Aug 25, 2023 |
87303(e)(2) | Aug 23, 2023 |
87465(a)(4) | Aug 23, 2023 |
87465(b)(3) | Aug 17, 2023 |
87616(a)(b)(1)(2) | Jun 16, 2023 |
87405(d)(2) | Jun 16, 2023 |
87615(a)(1) | Jun 13, 2023 |
87629(b)(1) | Jun 12, 2023 |
87613(a)(2)(A)(B) | May 12, 2023 |
87616(a)(b)(1)(2) | May 8, 2023 |
87211(a)(1) | May 8, 2023 |
87608(a)(2) | Feb 16, 2023 |
87608(a)(5)(B) | Feb 16, 2023 |
1569.69(b) | Feb 3, 2023 |
87468.1(11) | Feb 1, 2023 |
87555(g) | Feb 1, 2023 |
87705(f)(2) | Feb 1, 2023 |
87303(a) | Jan 27, 2023 |
87303(a) | Oct 21, 2022 |
87307(d)(2) | Oct 21, 2022 |
87303(a) | Oct 5, 2022 |
87470(a)(2)(B) | Oct 5, 2022 |
87303(a) | Oct 5, 2022 |
87470(a)(2)(B) | Oct 5, 2022 |
87303(e)(6) | Sep 2, 2022 |
87465(a)(4) | Aug 16, 2022 |
87465(e) | Feb 11, 2022 |
87303(a) | Dec 19, 2021 |
87465(a)(5) | Nov 23, 2021 |
87645(h)(2) | Nov 23, 2021 |
87465(a)(5) | Nov 23, 2021 |
All 131 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 20, 2026 | Complaint visit | Result not in CDSS’s file |
| Oct 20, 2026 | Complaint visit | Result not in CDSS’s file |
| Oct 7, 2026 | Complaint visit | Result not in CDSS’s file |
| Oct 3, 2026 | Other visit | Result not in CDSS’s file |
| Oct 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Oct 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Oct 3, 2026 | Complaint visit | Result not in CDSS’s file |
| Aug 27, 2026 | Complaint visit | Result not in CDSS’s file |
| Aug 27, 2026 | Complaint visit | Result not in CDSS’s file |
| Jun 16, 2026 | Inspection | Result not in CDSS’s file |
| Jan 14, 2026 | Other visit | Result not in CDSS’s file |
| Jan 14, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 14, 2026 | Complaint visit | Result not in CDSS’s file |
| Jan 14, 2026 | Complaint visit | Result not in CDSS’s file |
| Dec 2, 2025 | Complaint visit | Result not in CDSS’s file |
| Sep 12, 2025 | Complaint visit | Result not in CDSS’s file |
| Sep 12, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 23, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 23, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 23, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 23, 2025 | Complaint visit | Result not in CDSS’s file |
| Jul 23, 2025 | Complaint visit | Result not in CDSS’s file |
| Jun 25, 2025 | Inspection | Result not in CDSS’s file |
| Jun 25, 2025 | Other visit | Result not in CDSS’s file |
| Jun 4, 2025 | Other visit | Result not in CDSS’s file |
| Mar 19, 2025 | Complaint visit | Result not in CDSS’s file |
| Mar 19, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 6, 2025 | Complaint visit | Result not in CDSS’s file |
| Feb 6, 2025 | Complaint visit | Result not in CDSS’s file |
| Sep 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Jun 18, 2024 | Other visit | Result not in CDSS’s file |
| Jun 18, 2024 | Other visit | Result not in CDSS’s file |
| Jun 11, 2024 | Inspection | Result not in CDSS’s file |
| Apr 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 26, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 4, 2024 | Other visit | Result not in CDSS’s file |
| Apr 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Apr 4, 2024 | Complaint visit | Result not in CDSS’s file |
| Mar 22, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 3, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 3, 2024 | Complaint visit | Result not in CDSS’s file |
| Jan 3, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Nov 15, 2023 | Complaint visit | Result not in CDSS’s file |
| Nov 15, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 30, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 4, 2023 | Other visit | Result not in CDSS’s file |
| Sep 29, 2023 | Other visit | Result not in CDSS’s file |
| Sep 13, 2023 | Other visit | Result not in CDSS’s file |
| Sep 6, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2023 | Other visit | Result not in CDSS’s file |
| Aug 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 22, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 19, 2023 | Other visit | Result not in CDSS’s file |
| Aug 16, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 16, 2023 | Complaint visit | Result not in CDSS’s file |
| Aug 16, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 28, 2023 | Inspection | Result not in CDSS’s file |
| Jun 21, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 21, 2023 | Complaint visit | Result not in CDSS’s file |
| Jun 9, 2023 | Other visit | Result not in CDSS’s file |
| May 20, 2023 | Other visit | Result not in CDSS’s file |
| May 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Apr 26, 2023 | Other visit | Result not in CDSS’s file |
| Apr 26, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 9, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 9, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 9, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 27, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2023 | Other visit | Result not in CDSS’s file |
| Jan 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 18, 2023 | Complaint visit | Result not in CDSS’s file |
| Jan 4, 2023 | Other visit | Result not in CDSS’s file |
| Dec 14, 2022 | Complaint visit | Result not in CDSS’s file |
| Nov 18, 2022 | Complaint visit | Result not in CDSS’s file |
| Oct 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Oct 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Oct 25, 2022 | Other visit | Result not in CDSS’s file |
| Oct 25, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Other visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 21, 2022 | Complaint visit | Result not in CDSS’s file |
| Sep 6, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 15, 2022 | Complaint visit | Result not in CDSS’s file |
| Aug 10, 2022 | Complaint visit | Result not in CDSS’s file |
| May 26, 2022 | Other visit | Result not in CDSS’s file |
| May 26, 2022 | Complaint visit | Result not in CDSS’s file |
| May 16, 2022 | Inspection | Result not in CDSS’s file |
| May 16, 2022 | Complaint visit | Result not in CDSS’s file |
| Feb 2, 2022 | Other visit | Result not in CDSS’s file |
| Feb 2, 2022 | Complaint visit | Result not in CDSS’s file |
| Feb 2, 2022 | Complaint visit | Result not in CDSS’s file |
| Feb 2, 2022 | Complaint visit | Result not in CDSS’s file |
| Dec 20, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
| Nov 22, 2021 | Complaint visit | Result not in CDSS’s file |
Is it licensed?
- Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Jun 30, 2017 for 99 residents.
- Not Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 39 of 226 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 156 were unsubstantiated and 31 unfounded.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Sep 28, 2026 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type B citation. |
| Jan 23, 2026 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Jan 23, 2026 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type A citation. |
| Dec 10, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Aug 13, 2025 | Substantiated complaint | 1 of 8 allegations substantiated; 1 Type B citation. |
| Apr 7, 2025 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Sep 11, 2024 | Substantiated complaint | 1 of 10 allegations substantiated; 1 Type B citation. |
| Sep 11, 2024 | Substantiated complaint | 2 of 2 allegations substantiated; 1 Type A citation. |
| Aug 1, 2024 | Substantiated complaint | 1 of 3 allegations substantiated. |
| Aug 1, 2024 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type A citation. |
| Apr 30, 2024 | Substantiated complaint | 3 of 5 allegations substantiated; 1 Type A and 2 Type B citations. |
| Apr 18, 2024 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Feb 8, 2024 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type B citation. |
| Nov 16, 2023 | Substantiated complaint | 4 of 10 allegations substantiated; 2 Type A citations. |
| Nov 3, 2023 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type A citation. |
| Nov 3, 2023 | Substantiated complaint | 3 of 10 allegations substantiated; 2 Type B citations. |
| Aug 18, 2023 | Substantiated complaint | 2 of 4 allegations substantiated; 1 Type A and 1 Type B citations. |
| Jun 15, 2023 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Mar 6, 2023 | Substantiated complaint | 1 of 4 allegations substantiated; 1 Type A citation. |
| Mar 2, 2023 | Substantiated complaint | 1 of 4 allegations substantiated; 2 Type B citations. |
| Jan 27, 2023 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Oct 11, 2022 | Substantiated complaint | 2 of 2 allegations substantiated; 2 Type B citations. |
| Oct 5, 2022 | Substantiated complaint | 1 of 2 allegations substantiated; 2 Type B citations. |
| Aug 17, 2022 | Substantiated complaint | 2 of 5 allegations substantiated; 1 Type A and 1 Type B citations. |
| Nov 30, 2021 | Substantiated complaint | 1 of 4 allegations substantiated. |
| Nov 30, 2021 | Substantiated complaint | 2 of 7 allegations substantiated; 1 Type A and 1 Type B citations. |
| Nov 30, 2021 | Substantiated complaint | 1 of 2 allegations substantiated; 2 Type A citations. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Cvvg Management LLC holds the licence.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 24 facilities of this kind in Kern County, the middle value for citations in CDSS’s file (about five years) was 10; this one had 98.
Source:
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Heritage Living II | 0 |
| Jasmin Terrace at Bakersfield This assisted living facility | 98 |
| Rosewood Retirement Community | 15 |
| Riverstone Terrace Senior Living | 21 |
| Riverstone Terrace Senior Living Memory Care | 19 |
| Heritage Living | 5 |
| Ivy Park at San Lauren | 10 |
| Magnolia Place | 24 |
| Redwood Senior Living Bakersfield | 14 |
| Quality Care Assisted Living | 60 |
| Ivy Park at Seven Oaks | 9 |
| Hallmark of Bakersfield | 20 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
Source:
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the facility”, and paying will never change a finding, a rating or the order of results.