Pacifica Senior Living Union City
A residential care facility for the elderly in Union City, California 94587
33883 Alvarado Niles Rd, Union City, California 94587. (510) 489-3800.
Watch and the shortlist are kept with a free account, on every device. Your watch list. California’s own record is on its care facility search.
The short answer
Record last released by California Department of Social Services on Nov 1, 2026.
- 34 citations in the state’s file, about five years Middle in Alameda County: 6
- 13 Type A citations, the most serious kind (needs attention)
- 13of 68 complaint allegations substantiated
- 110 residents, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean6
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Type A and Type B citations
- California grades each citation by risk. Type A, the most serious, is a violation that poses an immediate risk to residents’ health, safety or personal rights. Type B is one that could become that risk if it isn’t corrected. Source: California Department of Social Services, Community Care Licensing Division.
- Substantiated complaint
- A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
34 citations in the state’s file, about five years
The middle of the 95 facilities of this kind in Alameda County had 6.
56 visits on record since Feb 17, 2022: 4 inspections, 34 complaint visits and 18 other visits; the latest on Jul 13, 2026.
13 Type A citations, the most serious kind
CDSS issues Type A citations for the most serious violations: an immediate risk to the health, safety or personal rights of those in care.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
When those citations happened
16 citations in 11 months of the last 36. Last cited Aug 2025. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
34 citations on record
The state’s file lists each rule cited by number, with the date its correction was due, but not what inspectors found.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Rule cited | Correction due |
|---|---|
87463(h) | Aug 5, 2025 |
87555(b)(8) | Jul 29, 2025 |
87309(a) | Jul 15, 2025 |
87465(a)(2) | Jan 10, 2025 |
87211(a)(1) | Dec 13, 2024 |
87208 | Nov 4, 2024 |
87468.2(a) | Sep 6, 2024 |
87705(j) | Aug 8, 2024 |
1569.618(c)(3) | Aug 1, 2024 |
87468.1(a)(6) | Jul 26, 2024 |
87412(a) | Mar 4, 2024 |
87309(a) | Jan 28, 2024 |
87303(a) | Dec 20, 2023 |
87506(a) | Dec 12, 2023 |
87211(a)(1)(A) | Dec 12, 2023 |
87211(a)(1)(D) | Dec 12, 2023 |
87468.2(a)(4) | Nov 6, 2023 |
87555(b)(23) | Oct 20, 2023 |
87555(b)(24) | Oct 5, 2023 |
87465(a)(4) | Jul 28, 2023 |
1569.269(a)(10) | Jul 25, 2023 |
87211(a)(1)(D) | Jul 24, 2023 |
87468.2(a)(4) | May 15, 2023 |
1569.269(a)(6) | May 5, 2023 |
87303(e)(2) | Feb 14, 2023 |
87465(h)(1)(B) | Feb 14, 2023 |
1569.269(a)(10) | Feb 3, 2023 |
87465(a)(5) | Feb 3, 2023 |
87355(a) | Dec 8, 2022 |
87705(b)(2) | May 27, 2022 |
87625(b)(3) | May 5, 2022 |
87705(c)(5) | Mar 4, 2022 |
87468.2(a)(19) | Feb 25, 2022 |
87211(a)(1) | Feb 25, 2022 |
All 56 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 13, 2026 | Inspection | Result not in CDSS’s file |
| Jul 13, 2026 | Other visit | Result not in CDSS’s file |
| Jun 30, 2026 | Complaint visit | Result not in CDSS’s file |
| Jun 19, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 14, 2026 | Complaint visit | Result not in CDSS’s file |
| Apr 9, 2026 | Complaint visit | Result not in CDSS’s file |
| Jul 14, 2025 | Inspection | Result not in CDSS’s file |
| Jul 14, 2025 | Complaint visit | Result not in CDSS’s file |
| May 29, 2025 | Complaint visit | Result not in CDSS’s file |
| Apr 24, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 16, 2025 | Complaint visit | Result not in CDSS’s file |
| Jan 9, 2025 | Other visit | Result not in CDSS’s file |
| Jan 9, 2025 | Complaint visit | Result not in CDSS’s file |
| Dec 9, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 6, 2024 | Complaint visit | Result not in CDSS’s file |
| Dec 6, 2024 | Complaint visit | Result not in CDSS’s file |
| Oct 21, 2024 | Other visit | Result not in CDSS’s file |
| Oct 1, 2024 | Other visit | Result not in CDSS’s file |
| Oct 1, 2024 | Other visit | Result not in CDSS’s file |
| Aug 23, 2024 | Complaint visit | Result not in CDSS’s file |
| Aug 23, 2024 | Complaint visit | Result not in CDSS’s file |
| Jul 31, 2024 | Complaint visit | Result not in CDSS’s file |
| Jul 25, 2024 | Inspection | Result not in CDSS’s file |
| Jul 25, 2024 | Other visit | Result not in CDSS’s file |
| Jul 25, 2024 | Other visit | Result not in CDSS’s file |
| Jun 17, 2024 | Other visit | Result not in CDSS’s file |
| Jan 27, 2024 | Inspection | Result not in CDSS’s file |
| Dec 11, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 11, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 6, 2023 | Other visit | Result not in CDSS’s file |
| Nov 28, 2023 | Other visit | Result not in CDSS’s file |
| Nov 28, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 23, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 23, 2023 | Complaint visit | Result not in CDSS’s file |
| Oct 4, 2023 | Other visit | Result not in CDSS’s file |
| Jul 20, 2023 | Complaint visit | Result not in CDSS’s file |
| Jul 19, 2023 | Other visit | Result not in CDSS’s file |
| Jul 19, 2023 | Complaint visit | Result not in CDSS’s file |
| Jul 19, 2023 | Complaint visit | Result not in CDSS’s file |
| May 4, 2023 | Other visit | Result not in CDSS’s file |
| May 4, 2023 | Complaint visit | Result not in CDSS’s file |
| May 4, 2023 | Complaint visit | Result not in CDSS’s file |
| May 1, 2023 | Complaint visit | Result not in CDSS’s file |
| May 1, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 13, 2023 | Other visit | Result not in CDSS’s file |
| Feb 2, 2023 | Complaint visit | Result not in CDSS’s file |
| Feb 2, 2023 | Complaint visit | Result not in CDSS’s file |
| Dec 8, 2022 | Other visit | Result not in CDSS’s file |
| May 26, 2022 | Other visit | Result not in CDSS’s file |
| Apr 28, 2022 | Other visit | Result not in CDSS’s file |
| Apr 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Apr 28, 2022 | Complaint visit | Result not in CDSS’s file |
| Feb 17, 2022 | Other visit | Result not in CDSS’s file |
| Feb 17, 2022 | Complaint visit | Result not in CDSS’s file |
Is it licensed?
- Residential care facility for the elderly (assisted living), licensed by California’s Department of Social Services since Jul 1, 2014 for 110 residents.
- Not Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency..
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
Were complaints proven?
- 13 of 68 complaint allegations CDSS investigated were substantiated (substantiated means CDSS found a preponderance of evidence that the violation occurred); 55 were unsubstantiated and 0 unfounded.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jun 3, 2025 | Substantiated complaint | 1 of 6 allegations substantiated; 1 Type B citation. |
| Dec 10, 2024 | Substantiated complaint | 1 of 6 allegations substantiated; 1 Type B citation. |
| Sep 4, 2024 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Dec 20, 2023 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Oct 30, 2023 | Substantiated complaint | 1 of 2 allegations substantiated; 1 Type B citation. |
| Jul 24, 2023 | Substantiated complaint | 2 of 4 allegations substantiated; 1 Type A and 1 Type B citations. |
| May 16, 2023 | Substantiated complaint | 1 of 4 allegations substantiated; 1 Type A citation. |
| May 16, 2023 | Substantiated complaint | 1 of 3 allegations substantiated; 1 Type B citation. |
| Feb 14, 2023 | Substantiated complaint | 2 of 6 allegations substantiated; 2 Type A citations. |
| Dec 14, 2022 | Substantiated complaint | 1 of 1 allegation substantiated; 1 Type B citation. |
| Nov 22, 2022 | Substantiated complaint | 1 of 4 allegations substantiated; 1 Type B citation. |
Who does the caring?
- California doesn’t publish staffing levels for these facilities.
Who holds the licence?
- Pacifica Union City LLC; Union City Mgr LLC holds the licence.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
How is it rated?
- California doesn’t publish quality ratings for these facilities.
How does it compare nearby?
- Among 95 facilities of this kind in Alameda County, the middle value for citations in CDSS’s file (about five years) was 6; this one had 34.
California Department of Social Services, state data file for elderly residential care. Released Nov 1, 2026. Updated weekly.
| Place | Citations, about 5 years |
|---|---|
| Masonic Home for Adults | 2 |
| Acacia Creek - Union City | 3 |
| Pacifica Senior Living Union City This assisted living facility | 34 |
| Bethesda Home | 16 |
| Piedmont Gardens #1 | 0 |
| St. Paul’s Towers | 3 |
| Baywood Court | 0 |
| Waters Edge Lodge | 6 |
| Holy Family Home | 0 |
| Jones Rest Home | 10 |
| Carlton Plaza of Fremont | 21 |
| Mercy Retirement & Care Center | 4 |
What the record doesn’t say
- CDSS’s file lists the rules cited by number, without the inspectors’ findings or the visit each came from; the date shown with a citation is the date its correction was due. CDSS’s own record has the reports.
- CDSS’s file covers about the last five years of visits.
- California doesn’t publish staffing levels or quality ratings for these facilities.
Sources
-
California Department of Social Services, Community Care Licensing Division, State data file for elderly residential care (CDSS state data file, dated Nov 1, 2026).
Released Nov 1, 2026 and checked Nov 5, 2026. Updated weekly. Public domain (CDSS Conditions of Use).
If you believe something here is wrong, a correction starts with the agency whose record this copies: California Department of Social Services. California’s own record is on its care facility search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the facility
The public record above comes first. Anything the facility adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the facility will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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